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Paragon Acura
Queens, NY
1,920 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,920 reviews
March 21, 2019
My day at paragon Excellent communication very well break down of the cars. I would reccomend to anyone they are very persistent in you driving out with a brand new car Excellent communication very well break down of the cars. I would reccomend to anyone they are very persistent in you driving out with a brand new car More
by Troublemooke28
Employees Worked With
Levender was cool , James Roach
March 20, 2019
Great customer service Thomas took care of everything from start to finish when I got a new lease. I would recommend him and Paragon Acura as well to anyone looking for a ne Thomas took care of everything from start to finish when I got a new lease. I would recommend him and Paragon Acura as well to anyone looking for a new Acura. More
by linda_kim119
Employees Worked With
Thomas Ng
March 19, 2019
One More Time This is the second purchase I’ve had with Enes. He listened to what I needed in order to make this purchase happen. I am very pleased. Thank you This is the second purchase I’ve had with Enes. He listened to what I needed in order to make this purchase happen. I am very pleased. Thank you More
by CeeDee
March 19, 2019
My Experience Excellent customer service, especially Georgio. Very friendly and made me feel comfortable with my purchase.I will recommend this to a friend really g Excellent customer service, especially Georgio. Very friendly and made me feel comfortable with my purchase.I will recommend this to a friend really great to work with. More
by Jcruz06
March 18, 2019
Thomas Hg I’ve been buying cars for year. Visited many dealerships. Thomas Ng is with out the question the best sales agent I ever met. Professional, knowledgea I’ve been buying cars for year. Visited many dealerships. Thomas Ng is with out the question the best sales agent I ever met. Professional, knowledgeable, eloquent. He works with you but what’s more important he works for you. If you interested in buying a car I recommend Thomas. You won’t regret it. I know I don’t. More
by Paul
Employees Worked With
Thomas Ng
March 17, 2019
Time wasted The people at this dealership that we dealt with have absolutely no consideration of their customers' time. Seems like there may be a sales associate The people at this dealership that we dealt with have absolutely no consideration of their customers' time. Seems like there may be a sales associate or two that are good, but we did not have that experience - although the sales associates seemed courteous for the most part, our time kept being wasted. Two weeks ago, my wife had made an appointment to see a specific certified used car that was available according to their website. She called to confirm her appointment to test drive the vehicle. She gets to the dealership and was told that the car she wanted to test drive was being held somewhere else that was about an hour away...so she test drove a similar car that they had at the actual dealership. Why confirm an appointment with someone to test drive a SPECIFIC car if you are not going to have that car available to test drive!!! She left a bit frustrated that she didn't get to drive the car she signed up to drive, but it wasn't that big of a deal; they said they would drive the car to our apartment (30+ minutes away) so that she didn't have to make the trek to Queens again. Then the car dealership called her a few days later to confirm an appointment she never made during the week. She let them know that she had said that she was NOT available for that time and again they agreed to drive the car to our apartment. They then asked that we put down a deposit on a car that we never even seen. We refused.... Luckily, she was able to test drive the vehicle we wanted a few days later. We had a little back and forth about the price so we told them we would get back to them about the car. We made an appointment to see them again on a Sunday since that is the best day of the week for me to see the vehicle as well. Mind you, we had to make arrangements for someone to watch our daughter while we went to go shop for the car. The day before our appointment, they called my wife and confirmed that our appointment was still on with someone from the used car building. We asked specifically which building to go to and they told us to go to the main showroom. Fast forward to Sunday, we get to the dealership and someone approaches us. We tell them we have an appointment at 12 o'clock.... they then tell us we are at the wrong building even though we SPECIFICALLY asked which building we were supposed to go to... we proceed to be helped by someone we had not talked to before. We get to his desk and he types into his computer the car we wished to purchase. SURPRISE...the car was sold TWO TO THREE DAYS AGO!!!! So it was sold even BEFORE they confirmed our appointment to talk about that specific car. They clearly wasted our time on purpose and wanted to sell us another car. Out of courtesy, let us know that the car was already sold and we can make the decision if we wanted to look at another car. Not putting down a deposit would have been our fault and I would have gladly worked with them to purchase another car... but after this I will never go back to this dealership. I would rather take the time to drive to NJ to find my next car. Don't waste your time here - perfect waste of an hour and a half on a weekend... More
by Timeismoney
Employees Worked With
Various, Hassan Azhar
March 14, 2019
James and Hassan James paired my phone to the car and signed the dmv Hassan was the salesperson and he did a great job as well would recommend. James paired my phone to the car and signed the dmv Hassan was the salesperson and he did a great job as well would recommend. More
by Civiclofe93*
Employees Worked With
James Roach, Hassan Azhar
March 14, 2019
Excellent service with full of expertise Everything was satisfying for me to make decision to buy right at the moment. Especially Thomas Ng who was my salesperson, he has great attitude a Everything was satisfying for me to make decision to buy right at the moment. Especially Thomas Ng who was my salesperson, he has great attitude and excellent expertise. Thanks to him More
by Kingdom
Employees Worked With
Thomas Ng
March 13, 2019
Had an overall pleasant experience I applied for financing so the dealer knows I was serious. I had a prompt follow up and spoke to their "first engagers" over text. After sharing what I applied for financing so the dealer knows I was serious. I had a prompt follow up and spoke to their "first engagers" over text. After sharing what I was looking for we kept in contact and finally agreed to come in. He was pretty persistent but in a good way. Finally I manage to come in and meet with their sales person. The sales person was fine and had a better experience with him than the last visit with another salesman. I ended up closing on the lease same day. Definitely had to do my homework and stick to my guns. In the end I was pretty happy with the deal I got and the person who showed me around my car was very helpful. Would rate it close to a B+ More
by Mnb.rsvp
March 12, 2019
Great experience working with Thomas at paragon Acura Very friendly and helpful! The best sales representative ever! Thank u for being very patience and helping answering all my questions! Thomas was know Very friendly and helpful! The best sales representative ever! Thank u for being very patience and helping answering all my questions! Thomas was knowledge and great costumer service! Definitely recommended Thomas as ur sales representative to all others! Thanks once again! More
by Tonylin723
Employees Worked With
Thomas Ng
