Paragon Honda

It took me approx. 6 hrs to sign and close on my deal because the sales people were lackadaisical and indifferent to all the customers there. All they cared about was selling the car to anybody and getti because the sales people were lackadaisical and indifferent to all the customers there. All they cared about was selling the car to anybody and getting more customers to pack the sales office. The salesman offered water and cookies at one point, but never even came back with that. Even though, the dealership offers fair prices, the sales people strong arm you and make you feel worthless. BOTTOM LINE: HORRIBLE CUSTOMER SERVICE!!! Don't go to them!! More

I visited this dealership to purchase a used 05' Hyundai Sonata. Seemed like a great price but I have a feeling I'll be paying for it. First of all these guys really are crooks as everyone says. We agree Sonata. Seemed like a great price but I have a feeling I'll be paying for it. First of all these guys really are crooks as everyone says. We agreed to the internet special price on the car and then the sales person says "let's see what it wil cost to get this out of here for you." He gives the keys to one of the guys to take over to the shop for a final inspection. 10 minutes later he picks up the phone and hits an extension on the phone. I truly believe there was no one on the other line, because he hung up quick to give me the "good news" only $699 to get the car prepped to go. I guess there are people who just say ok to this. I however questioned what repairs it needed. He wasn't prepared to answer that question as his face turned red. He then started listing things off like oil change, transmission fluid, brakes...quite a few hours worth of work. But weren't the brakes checked in the supossed 110-point inspection.. and did you just ask if I would take the car home today??? I told him I'd take the car as is and change the oil myself.. Once I got through that it was time to deal with the finance manager. Great news my credit is so good that I qualify for a special program. Do I want no warranty and a rate of 10% or 3 year warranty and 6%. Well that's a no brainer until they try to work $3500 into the price of a $6700 car for a warranty. He gave me the estimated payments, way higher than I expected. I said I should be able to get the car with nothing down at payments of about $150, he just laughed and said that's unreasonable. So I agreed to the warranty and lower interest rate... when I finally saw the print out to sign there was the $3500 for the warranty, which he insisted the lower rate was paying for. "you wouldn't buy an appliance without a warranty would you" he said, to which I replied. I wouldn't pay $750 for a warranty on a $1500 regrigerator either. After 6 hours in the dealer I was proud to say I got out of there through all there scams and got the car for $6700 plus tax and title. Oh yeah the payment $152 a month with nothing down. I was proud of myself until I found the trunk of the car gets wet, leaks somewhere back there. Then this morning while on my way to church on the NYS thruway doing 65 mph my hood flew wide open. Hood is wrecked, just glad the windsheild didn't break in my wifes face or that there was noone behind me. Not sure what will go next, but should be inteeresting to see. In retrospect if they are a bunch of crooks, why wouldn't they unload junk. Stay way from Paragon!!!! Please!! More

DO NOT SHOP AT THIS DEALER. I have been to many car dealers everywhere, this was by far the worst auto dealer I have ever been to. Filled with snakes of human beings. Awful people. Snake oil sales men. dealers everywhere, this was by far the worst auto dealer I have ever been to. Filled with snakes of human beings. Awful people. Snake oil sales men. This is where the stereotypical car dealer image comes from. I drove seven hours to the dealership to look at a car that they said was there, but it turned out it was sold two weeks ago, and I believe now that it may have never existed and they use it to lure people in to buy cars they didn't come for. I wouldn't be surprised if they have been charged with criminal conduct at some point. More

Well, well , well still up to your tricks. I purchased a vehicle from these "fools". First they don't know how to add, and your papers are "funny". The owner must be hiding behind his desk because he doesn' vehicle from these "fools". First they don't know how to add, and your papers are "funny". The owner must be hiding behind his desk because he doesn't seem to care how his business is being run and I'm still waiting for a response to my e-mail. If your going to buy a car from this people and strongly recommend that you don't. You should take a course in accounting because the finance dept and its head Mr. Chowdury can't add, multple or subtract. The sneaker fat boy w/ the light eyes and his buddy Sasha can't add either and they act like they do you a faavor by selling you a car. Michael Fermin your just as bad what roll do you play "nice guy". I'm a firm believer that what goes around comes around. DO NOT USE THESE PEOPLE, TRUST ME. More

CROOKS!!! I just bought a 2008 CRV and had the old "bait CROOKS!!! I just bought a 2008 CRV and had the old "bait and switch" tactic done on me. I went in and was told they had the car which we test drove CROOKS!!! I just bought a 2008 CRV and had the old "bait and switch" tactic done on me. I went in and was told they had the car which we test drove and to go home and bring my other car to trade in. An hour later when I returned I was then told that the car was already sold! The finance guy Mel, is another sneaky crook! He is very unprofessional, did not give ALL of the required paperwork on the date of purchase in order to avoid us catching the setup for his sneaky trap, which was an extended warranty that would cost and extra $,4700, when he told us it would be $23 a month for 5 years. Do the math-doesn't add up. Never being told about this extra $4,700 I went back and told him I didn't want his crappy extended warranty. I had to go back three times, and when i asked for a break-down of the plan, the response I got was,"I am not repeating anything. That is in the past. I won't say a word about it." I also asked him about the document that contained the break down which was never given, and he had the audacity to say to his manager, "they are trying to trap us, they dropped in on the floor on their way out." He rushed us out, saying, "it's done with, NEXT!!" I am totally disgusted with the whole situation. More

Very Professional and knowledgeable. gives a reasonable price. free cookies and sandwiches and sodas . makes the customer feel like family. I highly reccommend this dealship to everyone. Michael Firman tre price. free cookies and sandwiches and sodas . makes the customer feel like family. I highly reccommend this dealship to everyone. Michael Firman treated me very fairly and answered all of my questions and gave me a great deal on a 2008 CRV. More

Found a certified pre owned Accord online and figured I would take the trip in to Queens to check the car out and hopefully drive it home today. After 3 hours of paperwork, test driving, and waiting for t would take the trip in to Queens to check the car out and hopefully drive it home today. After 3 hours of paperwork, test driving, and waiting for them to find keys to move cars out of the way for me to even start the test drive, I find out that the car was a repossession and they don't have the title to the car. Basically, I can't buy the car because the title in not in the possession of Paragon. Title still in the possession of original owner who most likely will not sign papers to give the title up. I actually shouldn't of even been able to test drive the car in the 1st place since Paragon DOESN'T own the thing. Crooks I tell ya. Do not waste a minute of your time going to this place. Nowhere to park. You have to walk all over the place looking for the car you want. It's just plain ridiculous. Car should've never been put on the internet in the first place. In my opinion, noone has a clue there. DO NOT DEAL WITH PARAGON HONDA!!! Buyer beware!!! More

For a check engine light problem they keep my car for over five days, stating that they were unable to repair my car. They charged me hundreds of dollars just to check my car, there mechanics are incompe over five days, stating that they were unable to repair my car. They charged me hundreds of dollars just to check my car, there mechanics are incompetent and they don’t know what they are doing. I guess they only know how to do oil change it’s sad. They don’t answer there phone, unable to get hold of the supervisor to complaint. My Honda accord paint, leather seat, glass repair done at there shop was inferior. Say away from this company or you will have nothing but problems. More

The main reasons to avoid Paragon Honda absolutely: you might die of old age while waiting to finalize your purchase, and they (and by "they" I really mean General Manager Sasha Kekovic) will be horribly r might die of old age while waiting to finalize your purchase, and they (and by "they" I really mean General Manager Sasha Kekovic) will be horribly rude to you in the process. We are moving to Maine and buying a car to take with us. Our lease in New York is up, and we have a signed lease in Maine to prove our residency. Every car dealership we've talked to - including Paragon - said this was no problem; they'd register the car in Maine as long as we had proof of residency. When we went to put down the deposit, they balked at doing the Maine registration, but then decided that if we picked the car up right before we actually drive out of New York, it would be okay. But no such luck. Today, on the aforementioned day of driving away, it's all of the sudden a huge problem again. Their new problem is that, according to the unidentified source at the DMV (seriously, we asked for his/her name and contact info and they refused) we had to have a utility bill. Our sales person Jose was actually quite nice about it, but he didn't seem all too worried about helping us. The battle moved on to Mr. Kekovic, who one can only assume, by his behavior, hates customers. After my husband got confirmation from officials at both the Maine DMV and county courthouse that it was indeed fine to register the car in Maine for us, Mr. Kekovic finally relented. But - and this is my favorite part - he also demanded that my husband give back the business card he'd given him, presumably so that my husband wouldn't report him. Too bad, Mr. Kekovic. I have no idea what sort of gain Paragon Honda was hoping to achieve by badgering us about the registration. It simply baffles the mind. Therefore I'm forced to assume that they were just being jerks, and that seems like an odd way of doing business. Perhaps New Yorkers just need better options in car dealerships. Are there any out there? More

Paragon Honda Sucks! They are very careless in dealing Paragon Honda Sucks! They are very careless in dealing with customer's concern. I bought my car before Thanksgiving, paid for extra Honda care (us Paragon Honda Sucks! They are very careless in dealing with customer's concern. I bought my car before Thanksgiving, paid for extra Honda care (useless) package and they have not processed it yet! When you call the customer service, they transfer you to 20 different people who refuses to help you in any ways. You know the reason why I gave this dealership such low score!! More