Paragon Honda

Dealt with Olivia shin today looking for a honda civic, she was very repeative and not so knowledgeable about the stocks and Specs, We told her we had a budget of ~12k, she kept wiggling her way up to the she was very repeative and not so knowledgeable about the stocks and Specs, We told her we had a budget of ~12k, she kept wiggling her way up to the Civic ex-l model. she then said let's not waste time, when we asked for rock bottom price, when she came back from speaking to her manager she said 16650, which is NO Discount at all and insisted that's the best price it's the same exact price on the internet, what kind of discount is that? we then wanted to look at other models in the price range, and she kept nagging us constantly to come back into the office. what a horrible experience. More

We went to check the Honda Odysee and to compare it to the Town and Country. After going for a test drive, I asked Stanley for a price for the car that I am interested in. I also told him that I will not the Town and Country. After going for a test drive, I asked Stanley for a price for the car that I am interested in. I also told him that I will not make an immediate decision to buy because I want to check the Town and Country first. He took all my information and went to his manage for 5 to 10 minutes and came back and told me that I should go check out the Chrysler car and then come back to him because his manager needs a lot more time to figure out a price. He also said that he knew I would return to them. Sorry Stanley and Mr Paragon manager, I bought the Town and Country that afternoon; Thanks for making my decision so much easier. More

Called to see if the used Honda Fit advertised on the internet was still available. They said it was. Drove from New Jersey more than an hour to see it. Then they said they sold it last night and ther internet was still available. They said it was. Drove from New Jersey more than an hour to see it. Then they said they sold it last night and there was a 24 hour delay on the computer updates -- would we like to lease a new one? BS. Left extremely upset. I'm guessing the positive reviews are plants. These guys have no scruples. More

This Dealer is scammer and lier, they'll unauthorizedly add insurance product to your total financing amount without your permission. Below is the letter I sent to their Corporate Office regarding this ter add insurance product to your total financing amount without your permission. Below is the letter I sent to their Corporate Office regarding this terrible dealership. Content of the letter: To Whom It May Concern: I’m writing to tell you about my recent terrible Honda car purchasing experience from a Honda Dealership. This is not the only Honda car I’ve ever owned, but I’m sure this will be the last one I’ll ever be purchase from your dealership. Little over a month ago, I purchased the 2011 Honda CRV from your dealer, and went through financing process. After I received my first statement last week, I’m surprised that the amount showed on the statement was totally different from what I’ve original agreed upon, it was inflated nearly $5000. Then, I found out that few insurance and service products was unauthorizedly added to my totally bill, which I’ve never been told about, nor I’ve ever agreed to. Yesterday, I went back to dealer; the manager “Steven Zhang” admitted that the financing personnel named “Mr. Huang” who unauthorizedly added insurance product to my total financing amount was fired due to recent increased complaint against Mr. Huang regarding similar fraud activities (complaint from other customers who’ve experienced similarly as mine). However, the manager “Steven Zhang” refused to refund the unauthorized amount of $5000 and refused to take responsibility of his fired employee (Mr. Huang) with a nonsense excuse of “since Mr. Huang was fired, so unable to verify this transaction with Mr. Huang”. Although I’ve repetitively informed the manager “Steven Zhang” that I’ve never agreed to purchase any type of insurance or service product, nor my intention to keep any of these unauthorized insurance or service product that have caused me nearly $5000, the manager “Steven Zhang” still remind silence, nor making any effort to remove unauthorized insurance or service product from my bill. This is ridiculous and irresponsible service I’ve received in my entire life. I’m furious about the fact that I’ve been scammed $5000 just because I relied too much on your dealership to purchase the car. Dealership information: Paragon Acura Honda Paragon Motors Of Woodside, Inc, Paragon Honda 5602 Northern Boulevard Flushing, NY 11377 Phone: 718-507-5000 Manager: Steven Zhang (who’s irresponsive and have done nothing to solve the problem) Financing Personnel: Mr. Huang (who processed my vehicle financing, and got fired) I’m now respectfully demanding a response within 7 business days to my email address (congxo@hotmail.com). In the mean time, I’ll also fill my complaint to BBB and New York State Attorney General office, as well as reporting to consumer protection board regarding this shameful action for defrauding customer. I’m sure I’m not the only one who has been defrauding by your company. I reserve my right to take any legally permissible action available to me if the problem does not resolve in a time manner. More

We made a deal for Honda crv ex 4wd and paid downpayment $2500 the next day when we picked up the car there is no car and said the car will be available next two week. They did not say they do not have a c $2500 the next day when we picked up the car there is no car and said the car will be available next two week. They did not say they do not have a car in hand. And said they will use my Downpayment as a deposit money. I said I need the car in hurry If you do not have car just cancel my deal. They do not let me cancel and threaten me if I cancel it, I will not get my downpayment back. This is radicious and I will call police. The sale manage said rudely "call police. Even called FBI they did not care". What type of service they offer to customer what a shame. They do not apology to customer because of no car. They think that they are doing the right thing. I feel like I have been discriminated. More