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Paragon Honda - Service Center

Queens, NY

3.5
224 Reviews

224 Reviews of Paragon Honda - Service Center

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February 15, 2014

Alex explained clearly all indicated repairs and the reasons why they were necessary. He patiently answered all my questions and described some options. He provided other useful and interesting informa More

by Abram50n
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 21, 2014 -

Paragon Honda responded

Thank you for taking the time to write this detailed overview of your experience at Paragon Honda. Making sure our customers are completely satisfied is one of our most important priorities and we are delighted to hear you were treated with respect and received the service you deserve. Reviews like these let our team know we are headed in the right direction and meeting our company goals. Your kind words will definitely be passed along to Alex! If you should need anything else, please do not hesitate to contact any of our team members. We appreciate your business as well as this 5-star review. Thanks again and hope to see you soon! Warm regards, Brian Benstock | General Manager

February 14, 2014

Good experience, no wait, friendly staff. I am not always happy to go to a service center or deal with customer service in general but the experience was good and I would do again. More

by krebskid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Angel Cruz
Feb 21, 2014 -

Paragon Honda responded

It certainly was our pleasure assisting you and we're pleased to know you found the prompt and friendly service you most deserve at Paragon Honda. Thank you for the encouraging feedback and high rating. It is always refreshing to hear back from happy customers. If there is anything we can do for you in the future, we hope you'll let us know! Until then, be sure to check out the service specials and dealership updates we offer on Facebook and Twitter. All the best, Brian Benstock | General Manager

February 14, 2014

Service at Paragon Honda is always great. The staff Service at Paragon Honda is always great. The staff there is truly friendly and helpful almost intuitive to my needs. Anthony Petito makes everythin More

by GMBerger36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 21, 2014 -

Paragon Honda responded

Thank you for taking the time to share your thoughts with us, Gary! We are grateful for customers like you and the opportunity you have given us to earn your business. We strive for customer satisfaction in all areas of our dealership and it is apparent you have received the service you most deserve! If there is anything we can do for you in the future, please let us know. We look forward to working with you again. In the meantime, be sure to like and follow us on Facebook and Twitter. You won't want to miss the coupons and specials we advertise on our pages! Kind regards, Brian Benstock | General Manager

February 14, 2014

I made a last minute appointment and my service advisor was able to get me out quick despite the short notice. Im very satisfied with my experience. More

by skevich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
io
Feb 21, 2014 -

Paragon Honda responded

Thank for the glowing 5-star review! Our staff is committed to delivering excellent customer service and making your service visit run as quickly and smoothly as possible. I'm glad to hear you are fully satisfied with your visit. If there are any other issues or you need anything at all, please do not hesitate to contact us. Best regards, Brian Benstock | General Manager

February 14, 2014

Nick ram addressed all my problems with professionalism and courtesy !!! I'm fully satisfied and will return! . The work on my vehicle was done right! More

by Amerbully045
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick RAM
Feb 21, 2014 -

Paragon Honda responded

It's so encouraging to hear that Nick was able to address all your concerns in a professional and courteous manner. I will let him know how much you appreciate his work and his service. Thanks for stopping by and leaving our dealership this awesome review! If you need anything else at all, our door is always open. Take care! Regards, Brian Benstock | General Manager

February 14, 2014

Service was excellent and the treatment I received from the staff of customer service. I liked the car that had inventory and show room. excellent service.!!!! More

by kenchy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 21, 2014 -

Paragon Honda responded

Thanks for the shout-out Kenchy! It certainly was our pleasure assisting you and we're pleased to hear you enjoyed yourself at our dealership. Thanks for the 5-star review and we look forward to working with you again in the future. When the time comes for service, be sure to download the service specials we offer exclusively to our fans! Brian Benstock | General Manager

December 08, 2013

I have been bringing my 2003 Honda Accord here ever since the day I purchased it from them. Service has always been outstanding, I always drive away extremely satisfied with a happy smile. Today my service w More

by VEng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ayo Q Banjo
Dec 09, 2013 -

Paragon Honda responded

Thank you for choosing Paragon Honda for the purchase of your 2003 Honda Accord! Hearing back from valued customers like yourself lets us know we are headed in the right direction. We certainly appreciate the loyalty you have shown our business and I'm pleased to know you found both the car purchasing and servicing experiences outstanding and stress-free. Thanks for the encouraging feedback and I will be sure my entire Service Department hears of your kind words. Please let us know if we may be of any more assistance! Happy driving, Sincerely, Brian Benstock- GM

November 14, 2013

How long does it take to get an oil change from this place for a 2013 accord? Well maybe 2hrs or more..Hey Brian B ..please have a designated lift for an oil change..just imagine fast service that can g More

by Regular Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
He didn't intro him self, I don't know
Nov 15, 2013 -

Paragon Honda responded

Thank you for bringing this to my attention. I am truly sorry you felt unappreciated during your visit. I would like to assure you customer service is what we strive to achieve and knowing this helps us fix things we may be lacking. I would love to talk with you to and see what we can do to take care of the issue. If you could give me a call at your best convenience that would be great. Thanks again, Brian Benstock General Manager

July 11, 2013

I have been taking my car to Paragon Honda for service for about 3 years now. The very first time I went in, I needed to have my left side mirror fixed. When I got my car back, I had a new mirror but it w More

by clauderella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 12, 2013 -

Paragon Honda responded

Hello, I would like to extend a very sincere thank you for both your continued patronage and this outstanding review. I am delighted to hear that you have had such wonderful experiences with Anthony and our service department! We strive to provide the absolute best service possible, and Anthony is an excellent example of that value. If there is anything else that you need, please feel free to give us a call or swing by the dealership. We hope to see you again soon! Sincerely, Brian Benstock | General Manager

June 22, 2013

I took my 03 Odyssey I'm for servicing on June 22nd and had the pleasure of working with Edwin Chiong and Anthony Petito. As a longtime customer of Paragon, I cannot rave enough about how great their s More

by SBassaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 24, 2013 -

Paragon Honda responded

Hello, Thank you very much for taking the time to provide us with your feedback. I would also like to extend a very big thank you for your continued patronage. I am delighted to hear that you had such a wonderful experience with Edwin and Anthony in our service department. If there is anything else that you need, please do not hesitate to give us a call or swing by the dealership. We look forward to seeing you again! Sincerely, Brian Benstock | General Manager

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