Paragon Honda - Service Center

Dealership consistently provides great service. The staff is very friendly and they go out of their way to take care of you. I really appreciate that they take time to explain things. I also am very please is very friendly and they go out of their way to take care of you. I really appreciate that they take time to explain things. I also am very pleased with the hours of operation. Weekend hours are awesome. More

I would like to say that Mr. Mike Adovic is an extrodinary person to talk about cars.He made me feel very comfortable and secure with my honda accord,it did not matter what the concerns are be wou extrodinary person to talk about cars.He made me feel very comfortable and secure with my honda accord,it did not matter what the concerns are be would take care of any problem sucessfully.I love mr Adovic,every company should have great experiences with people like Mike keep him. More

Everyone is very friendly and helpful. Paragon Honda has been servicing my cars (even non-Honda cars) for years. They always have my car ready when promised. And they call me if they have any questions. T been servicing my cars (even non-Honda cars) for years. They always have my car ready when promised. And they call me if they have any questions. They shuttle me to work and shuttle me back to pick up my car when its ready. Always a pleasure ! Anthony is the BEST! More

The worse service I ever had. If you want to be ignored and mistreated, go to Paragon Honda Woodside Parts Department. I have a Honda Ridgeline, my wife has a Honda Civic and most of my friends have Hondas and mistreated, go to Paragon Honda Woodside Parts Department. I have a Honda Ridgeline, my wife has a Honda Civic and most of my friends have Hondas. Honda is been recognized as a top brand not only for its durable cars but also for its great customer service. Today, I changed my mind about its customer service when I went to the parts department just to request some "rubber blades" for my cars. What did I say? rubber blades, well it seems that the part department person does not know what that is. His name is Kelvin and after making fun of my request he corrected me and with a very bad attitude he said: you want an "insert". I said to him that every time I want those rubber things for the blades I ask for a rubber blade, he kept on having his bad attitude and said that I was wrong, I needed some "inserts". After feeling as an ignorant I decided to not buy what I was looking for and leave this place, he did not even care and called up the next customer. His attitude irritated me since I do not want another customer to be treated like this any more. I decide to call a manager, he did not even paid me attention, I almost had to scream requesting a manager until someone from the back came over and presented as the manager his name was Paul. I asked him that I wanted some rubber blades for my cars and he did not understand either, he said you want some inserts, I said to him I was not sure of the exact name of the part but it was the rubber thing that comes with the blade, he said that those things are called inserts. Finally, I got my parts, I left the place and on my way home I decided to take a look at the receipt and what a surprise when I saw the name of the part on the receipt is Rubber Blades. This only proofs that Kelvin was trying to make fun of me and that he just wanted to take a bad attitude at me. I am also surprised that the manager did not know how the part are called. All in all, I am not coming back to this place. It used to be my favorite but I rather go somewhere else. I like going to Honda to get the genuine parts but to be treated like garbage I rather go to Autozone or Strauss, I pay less and I do not think they treat you in such rude way. More

This was one of the most hasslefree, thorough, and pleasant visits to a mechanic that I've ever had. Wilson was excellent and got my vehicle in quickly and the work was impeccable. They really strive pleasant visits to a mechanic that I've ever had. Wilson was excellent and got my vehicle in quickly and the work was impeccable. They really strive to make sure that your car is in tip/top shape when it leaves their facility and yet they were never pushy or tried to get me to purchase unnecessary services. The quality of work has proved solid and reliable too. Wilson was super polite and responsive to my concerns. It was a pleasure and I'll definately be back! More

I really did appreciate the good natured, customer-service oriented atmosphere of the entire staff. Service was fast & staff was knowledgeable. I was extremely happy with the price for my re customer-service oriented atmosphere of the entire staff. Service was fast & staff was knowledgeable. I was extremely happy with the price for my repairs, thankfully i decided to shop around and wound up here and not at some other unnamed location. The waiting area was great, they have free fresh brewed coffee, cable tv and internet. Wilson Velasquez was a pleasure to deal with, he's my new go-to-guy! More

This was my firs time using this service shop and upon first meeting Angel he was friendly and professional. He made sure to explain to me what options were available to me based on mileage and was very first meeting Angel he was friendly and professional. He made sure to explain to me what options were available to me based on mileage and was very accurate in taking down information concerning the issues my car was having. He called me with updates on the car and kept me well informed as to the status of my car and what steps were needed to resolve my issues. He was very thorough in explaining the work done to my car, why the work was needed as well as the pricing. I would recommend dealing with Angel should your Honda need service at this location. He's a straight shooter. More

Mr. Pena was very helpful and courteous. His knowledge of the vehicle was extensive and his approach to showing the operations of the vehicle was better than perfect! Being able to meet all our needs and ans the vehicle was extensive and his approach to showing the operations of the vehicle was better than perfect! Being able to meet all our needs and answere all of our issues with extreme speed was incredible. Mr. Pena made receiving a vehicle that you know nothing about easy and my wife felt confident about driving away for the first time. He made sure that even strapping in my 5 month old sons car seat was secure and that we were comfortable with the process. Way beond what honda offers in there commercials! More

Had a great experience with the three employees named above. They were beyond friendly & patience with me as I made the selection. I have & will continue recommned that dealership 2 family & friends. L above. They were beyond friendly & patience with me as I made the selection. I have & will continue recommned that dealership 2 family & friends. Looking forward 2 continue doing business with this dealership. More

Right from the first contact I was given a personalized treatment based on my specific needs, and when my car faced a minor incident that was not covered by the Honda care plan without hesitation or excuse treatment based on my specific needs, and when my car faced a minor incident that was not covered by the Honda care plan without hesitation or excuses they fixed it. They keep a family atmosphere. Thank you guys. More