Paramount Hyundai Hickory

Karrie Powell went above and beyond to ensure we had a pleasant buying experience. She was transparent, honest, friendly and professional. She also kept in communication with us the whole time and had eve pleasant buying experience. She was transparent, honest, friendly and professional. She also kept in communication with us the whole time and had everything done so we were in and out quickly. The whole buying process was relaxed and she didn’t pressure us, which we appreciated. We have truly never had a better car buying experience. I am very grateful for Karrie! She made my dream a reality. I would give her unlimited stars if I could!!! More

The dealership had many vehicles (new and used) to choose from which was nice considering nowhere has vehicles right now. Our sales lady Karrie greeted us with a smile and was there to help us %100 of the wa from which was nice considering nowhere has vehicles right now. Our sales lady Karrie greeted us with a smile and was there to help us %100 of the way. More

The experience was really bad. They didn't have a showroom. I was in a trailer. The pic they're using is a concept image, and not the actual dealership. It was hard to get in conta They didn't have a showroom. I was in a trailer. The pic they're using is a concept image, and not the actual dealership. It was hard to get in contact with the sales person I was working with. When I was in the process of buying the vehicle, things were very sloppy as well. Customer service was very limited. Didn't walk me through the features on the car. After I left the dealership, it was hard to reach anyone, and their number is no longer working. More

Very easy to deal with. I found a car online and they had everything that we had agreed to beforehand worked up and ready to go when I got there. I found a car online and they had everything that we had agreed to beforehand worked up and ready to go when I got there. More

Beautiful dealership, super easy commute from the charlotte region. Easy to find and right off the interstate. charlotte region. Easy to find and right off the interstate. More

My experience with them went beyond my expectations. Everyone was so polite, friendly, and respectful! They are the definition of teamwork, which made me 😊 smile! Ms. Isabel was sooo great! She went ov Everyone was so polite, friendly, and respectful! They are the definition of teamwork, which made me 😊 smile! Ms. Isabel was sooo great! She went over and beyond to make sure that I left with what I wanted and I’m particular! I also had a crack in my windshield and she made sure it was taken care of. 🤩Great experience! I will be back to buy another car for my daughter. ❤️ I highly recommend going here because I felt so welcomed!! More

Michael Plante was a good salesman and I got to speak to Chris to negotiate a better price for the van I was looking at. This was a late Friday evening around 6pm. I did not want to purchase that car that d Chris to negotiate a better price for the van I was looking at. This was a late Friday evening around 6pm. I did not want to purchase that car that day because I had intentions on just looking plus needing to sell my car in order to put down a down payment. The thing is when I tried to leave I was told that another "couple drove 3 hrs. to see that van and you just happened to get here first." I told them if the van was still here Monday I would come back and left without buying that van. Although I did ask them not to contact me over the weekend because I would be at work they still did because they wanted me to put $500 down to hold the van until Monday. Which was fine, I had my husband to do that. Michael called Monday morning to let me know my van was all ready for me to come and purchase. The van was cleaned and a full tank of gas. I think my only issue would be not from Michael but from Mr.Queen the financial guy who thought it was a good idea to use gas-lighting and other emotional warfare on my decisions to use my bank for my car loan and denying any extra warranty on the used van. He straight out asked me why and what my weekly payments were going to be when at that point I had made it clear I did not want to use their financing. He made me so mad and I was ready to be out of his office. He should have said nothing more but decided to tell me" Well make sure you have something in savings then." It was the only time I had doubting if this was going be a good car. I guess time will tell now Mr.Queen thanks for the shaming me and making me rethink if my purchase was a good one. I would rather spend more money than ever signing anything with him again and would be the reason I would tell my family or friends to steer clear from Paramount Hyundai Hickory. More

Karrie was so very welcoming, and didn't force me to get the car! she understood I wanted to see another car, and respected that! the car! she understood I wanted to see another car, and respected that! More

Dylan was very intact with my goal of getting a new car. He worked with the finance department to make sure I was in my price range and that I was making the best choice for me. He worked with the finance department to make sure I was in my price range and that I was making the best choice for me. More

Excellent experience with the salesman very helpful and very nice, great experience. This is my second time buying from paramount hyundia of hickory. very nice, great experience. This is my second time buying from paramount hyundia of hickory. More