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Paramount Hyundai Hickory

Hickory, NC

Overview
Employees
Reviews
Vehicles
4.9
3,156 Reviews
Paramount Hyundai in Hickory, NC, also serving Charlotte, NC and Asheville is proud to be an automotive leader in our area. Since opening our doors, Paramount Hyundai has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Hyundai or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that Paramount Hyundai will get you into the car or truck you choose with professionalism and attention to your needs. Paramount Hyundai has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Paramount Hyundai offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 810-0871 if you have any questions or comments.
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1234 South Center Street

Hickory, NC

28602

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Showing 3,156 reviews

May 15, 2022

I was lucky enough to meet Michael Plante at the Paramount dealership, I was hoping to get a new ride, but I was afraid I didn't have enough money down or enough credit to purchase a vehicle. But M More

by jtbydesign
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Plante
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May 16, 2022 -

Paramount Hyundai Hickory responded

JT, Thanks for your feedback on your recent visit to Paramount Hyundai Hickory. I'm glad to hear that Michael was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 15, 2022

I liked it all around, the cleanliness, fresh and airy, updated and organized with friendly knowledgeable staff. More

by Bosco12706
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Paramount Hyundai Hickory responded

Thank you for taking the time to share your feedback with us. Dylan and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 15, 2022

Karrie Powell provided amazing service and was a pleasure to work with. She provided a great buying experience from start to finish. Highly recommend her to anyone looking to purchase a car. More

by dougpow90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karrie Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Paramount Hyundai Hickory responded

Doug, Thank you so much for choosing Paramount Hyundai Hickory! Congrats on your new purchase, and let Karrie know if we can be of any more assistance!

May 14, 2022

Karrie is an amazing salesperson who represents true professionalism for Paramount. She handled all aspects of our deal and we never felt rushed or pressured. My wife and I left with our new car saying More

by BeauChateau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karrie Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Rhyder
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May 16, 2022 -

Paramount Hyundai Hickory responded

Beau, Thank you for choosing Paramount Hyundai Hickory, your feedback and rating mean a lot to us. We're glad Karrie was able to help, and we hope to see you again!

May 14, 2022

It was pleasant to work with the staff, and glad that we ran into Dylan who sold us the vehicle! More

by Adongre1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Paramount Hyundai Hickory responded

Thank you for taking the time to share your thoughts on working with Dylan and our team. We're glad to hear we delivered such a great experience!

May 14, 2022

Katelyn made the buying experience very easy and professional for my wife’s new Santa Fe. Would highly recommend her and Paramount! More

by Christopher.boswell74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rhyder, Katelyn Hamm, Michael Plante
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May 16, 2022 -

Paramount Hyundai Hickory responded

Christopher, Thank you for sharing your experience with us! We're happy to hear it went well working with Katelyn and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 14, 2022

Michael was very kind and a pleasure to work with. Unfortunately the dealership management is clearly stuck in the old world with tactics to delay and push for snap decisions and make customers feel c More

by gabriel.forgie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Plante
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May 16, 2022 -

Paramount Hyundai Hickory responded

Gabriel, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

May 16, 2022 -

gabriel.forgie responded

Hi there, my primary complaint is around your finance team or things in that area. "Market adjustment" markups are unacceptable and clearly based entirely in greed. Only shady dealers looking to rip people off will list things like "nitrogen tire fill" as a reason for a markup. You have "full tank of gas" listed on the sticker as a part of the price markups for an electric car. If I buy the car are you planning on putting a tank worth of gas in a barrel and throwing it in the trunk? I doubt you are, so putting that there just tells me you're trying to justify an extra $100 or so to line your pockets - or otherwise you're so uninformed on your own products that nobody thought about this. I can easily use the internet to find another Hyundai dealer with Ioniq 5s in stock - many dealers are NOT applying "market adjustment" markups because they understand customers see right through these. If it cost me a plane ticket, hotel, and a day off work to drive home from Colorado or New York, I would still be saving money compared to the absurd "market adjustment" you've got on both the Ioniq 5 and the EV6. I understand that many potential buyers of these new EVs will be coming into their first electric car and will only have ever known the "stealership" experience you have provided them in the past with shady markups that prey on uninformed customers. But you should know that this model is outdated and is going to work less and less often. When I purchased my Tesla, I filled out an online form to provide financial information and buy the car for the same price as everyone else with no markups or unexpected fees. When I picked it up from the dealer I simply signed papers confirming I had insurance and finalizing the sale, and at no point did anyone try to talk me into some other upsell during this process. I shouldn't have to elaborate on why this is objectively more appealing to customers than how you operate, and if you don't adapt, you will likely find it harder and harder to stay in business.

May 14, 2022

Jamie was very professional and helpful. He ensured that I got the best deal. Purchased a new Genesis over the phone with him. Would highly recommend both Jamie and Genesis of Hickory. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Paramount Hyundai Hickory responded

Thank you for your business and this review. We're happy to hear James and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 12, 2022

Everything was good, but I just wish it would of been a Lil quicker to get to finance. But overall I was satisfied. More

by wbrian479
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2022 -

Paramount Hyundai Hickory responded

Thanks for sharing your thoughts about your experience with Paramount Hyundai Hickory. We appreciate your business and hope to see you again!

May 12, 2022

Karrie was and is a fine sales person who is very knowledgeable about the cars she sells More

by rracey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karrie Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2022 -

Paramount Hyundai Hickory responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Karrie and our team here at Paramount Hyundai Hickory.

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