Paramount Kia of Asheville

We had just purchaced a new Kia Forte with a stright drive and just was not happy with it. We went back and explained this to Josh and he and the dealership went out of their way to get us in an automat drive and just was not happy with it. We went back and explained this to Josh and he and the dealership went out of their way to get us in an automatic. Same car just an auto. This was very easy and they were very understanding. We are very happy with the new car and the deal we received trading a new car for a new car. I just did not think we would be able to do this,but they made it happen. All I can say is thank yo very much for making our day great. More

BEST SALESMAN I EVER MET, WAS VERY KIND AND HONEST.WOULD RECOMEND HIM TO OTHER PEOPLE. FIANCE PERSON WAS VERY KIND AND HELPFUL. WOULD BUY FROM THIS DEALERSHIP AGAIN. RECOMEND HIM TO OTHER PEOPLE. FIANCE PERSON WAS VERY KIND AND HELPFUL. WOULD BUY FROM THIS DEALERSHIP AGAIN. More

I went to the kia dealship on a very busy day. this man parked one of the cars and I asked him to help me. he had only been working there for 5 days still in training; but he convinced us to buy a kia. he parked one of the cars and I asked him to help me. he had only been working there for 5 days still in training; but he convinced us to buy a kia. he answered all my questions; explained how everything worked. I am very glad to have come to kia I love my car. daniel also followed up with a phone call after a few day to make sure everything was okay. Daniel was very respectful and friendly. I think he will go far with anything he trys. thank you for a pleasing experience. I also liked th great guantee on the car. katie banks More

I came in expecting a no we can't sell you a car because of your credit but the team at Paramount Kia Tunnel Road worked really hard and actually got me a brand new car which I never thought I would because of your credit but the team at Paramount Kia Tunnel Road worked really hard and actually got me a brand new car which I never thought I would get! Thank You you actually do say YES! More

I bought a car at Paramount Kia of Ashville. During the test drive of this 06 Honda civic everything was fine, I was ready to sign the papers. Then I tried to back the car into a parking spot. It is a manu test drive of this 06 Honda civic everything was fine, I was ready to sign the papers. Then I tried to back the car into a parking spot. It is a manual, and reverse was very stiff. I asked my pop's about it, he thought it was strange, so we asked Matt--our salesman-- and he also thought it was strange. We took the car to the service department where we asked John, the service manager, about the shifting issue. He talked about how it was a safety issue, and that it is more difficult to shift into this gear to prevent accidental reverse shifts. Made sense to me, but I wanted to double check, so I asked again, SPECIFICALLY about the reverse. John assured me that it was all normal and that everything was 100% on this car. So, naturally I bought it. Fast forward to tomorrow, since I bought the car out of state, I paid tax and got a tag in my town, got insurance, and everything was great--except that reverse was still acting up, and seemed to be getting worse. So I took it to a friend who works at a Honda dealer. Immediately after feeling the shifter, he told me the transmission was in bad shape, and would probably need to be replaced. This was bad news for 2 reasons I just bought the car, and I needed to get to Chicago where I go to school and where I had to work the next day. I had an inspection done--which was not free--and when I was told I would need to get the transmission replaced was very upset. It was going to take almost a week to get the parts in, and that means i would be missing a lot of work. I had them order the parts expedited so I could leave sooner. When I called Kia, they gave me the runaround telling me to call this person, or they will call me back, or call that person. When I finally got to talk to Scott he said we could "unwind the deal". But I already put the tags and title in my name, already paid taxes, already had insurance, and Honda was working on my car. And is that all you are willing to do? I bought a car, and something that I specifically addressed before buying the car went wrong, so your response is "give it back, and leave us alone". Makes me wonder if it's not the first time something like this has happened. I was left to pay this $2200 bill by myself less than 24 hours after I bought the car. A $2200 bill that was an issue I had addressed SPECIFICALLY before buying the car. $2200 that I could have saved if they would have been honest with me. I will never do business here again, I will tell anyone and everyone I can, not to shop here. More

The overall experience at Paramount Kia was good. I would recommend this dealer to other people. I am enjoying my purchase and will visit Paramount for my next vehicle purchase. would recommend this dealer to other people. I am enjoying my purchase and will visit Paramount for my next vehicle purchase. More

Everyone at Paramount Kia of Asheville was helpful and friendly. Our sales professional was Straiten Klein. He took time to explain every step of the process, worked hard at getting us the right deal tail friendly. Our sales professional was Straiten Klein. He took time to explain every step of the process, worked hard at getting us the right deal tailored to our needs and helped us learn the features of our new vehicle. Thanks Straiten!! Josh Dehart was very knowledgeable as he explained financing options and dealt with all the paperwork. We love our new Kia Soul and would definitely recommend Paramount Kia of Asheville to anyone looking for a vehicle. Paul and Tammie Stills More

This was our first visit to Paramount Kia of Asheville, it was the best experience we have ever had at a car dealership. Our salesman, Macon Cutshall was so knowledgeable of the 2013 Sorento. Everyone trea it was the best experience we have ever had at a car dealership. Our salesman, Macon Cutshall was so knowledgeable of the 2013 Sorento. Everyone treated us with such respect. He took us around the whole facility and introduced us to key people we might need service from in the future. They gave us a great deal on the new Sorento and Macon spent the next 30 minutes showing me how everything worked. I highly recommend this dealership. You won't be sorry if you go visit them. JoAnn Banks More

They treated us with respect which others places did not. Very thankful for their friendly personalities. They explained everything we had questions about and we got the car we wanted. Very thankful for their friendly personalities. They explained everything we had questions about and we got the car we wanted. More

I drove from Greenville, SC to work with Anthony Carter...He was very relational and helpful on the phone...he earned my business with one phone conversation. Once I arrived at the dealership I was Carter...He was very relational and helpful on the phone...he earned my business with one phone conversation. Once I arrived at the dealership I was not dissappointed...Excellent work! Anthony and KIA bank JOB WELL DONE!!! More