Paramount Kia of Hickory

This is a 2+ year review. This does not in any way reflect the buying experience. Our actual buying experience was good. First things first when we received our initial registration there was a wrong reflect the buying experience. Our actual buying experience was good. First things first when we received our initial registration there was a wrong name on it. We called and spoke with someone about the issue and were assured it would be fixed. This was repeated every time we received a renewed registration. To add salt to the wound we were told at 35k miles my vehicle needed a new engine, luckily this was covered under warranty only after proving that we always had the oil changed!! Fast forward to last week. My wife and I attempt to trade in our Kia and are told that yet again the title issue is not fixed. So we are stuck in limbo while again asking this dealership to fix THEIR mistake. We are given no offer of compensation of any kind even after having to make an additional car payment due to THEIR mistake... Their idea of helping is telling me that the dealership selling the new car should help or that I should contact my lienholder to have them forgive the payment!! UNBELIEVABLE!! More

Donovan was my sales rep and I couldn't be more pleased with my experience. Donovan worked hard to put me in a car I loved and had a great attitude while doing so. Eli and David helped me out also and made with my experience. Donovan worked hard to put me in a car I loved and had a great attitude while doing so. Eli and David helped me out also and made my experience great. They all kept a great atmosphere during the stressful situation I was in and I was pleased with my selection. More

I just purchased my dream SUV. This was the easiest auto purchase in my life. My experience was quick and professional. I have already started referring people! purchase in my life. My experience was quick and professional. I have already started referring people! More

My hat off to Trent! He was our salesman who helped us purchase a 2020 Kia Niro Hybrid. Trent was very knowledgable about the product and really knew the complex systems on that Hybrid. Plus, he was very purchase a 2020 Kia Niro Hybrid. Trent was very knowledgable about the product and really knew the complex systems on that Hybrid. Plus, he was very personable, treated us like a king. I appreciated the no pressure feel from both him and his sales manager. At the time initially we were not ready to buy, and they didn't make us feel like we had to make a decision right then and there (like some car lots). I appreciate his honesty and we are very satisfied with our purchase. More

Cody was very friendly and professional and made me feel at ease buying my first car. I was very anxious as it was a last minute and needed decision so I'm thankful for his help and friendly demeanor. at ease buying my first car. I was very anxious as it was a last minute and needed decision so I'm thankful for his help and friendly demeanor. More

Cody was very friendly and knowledgeable. He helped us through the buying process and even came in on his day off he next day to finalize everything and make sure we were satisficed. You don't get custome through the buying process and even came in on his day off he next day to finalize everything and make sure we were satisficed. You don't get customer service like that much anymore. Thank you Cody and thank you Paramount Kia! More

Working with Chris and the Paramount team is always easy. Chris is straightforward and works quickly . We bought our Telluride from him last year and now we purchased a used Sorento for our son. We get Chris is straightforward and works quickly . We bought our Telluride from him last year and now we purchased a used Sorento for our son. We get our Telluride serviced at the dealership and have had nothing but the best of service. I would highly recommend Paramount Kia and the team! More

Peter and Chris did a great job of listening to what we where looking for and then finding us one to match. The had the vehicle ready for us to drive and we closed on the deal that day. Finance department where looking for and then finding us one to match. The had the vehicle ready for us to drive and we closed on the deal that day. Finance department was easy to work . More

I have to say, when we arrived yesterday at Paramount Kia, we were a bit nervous, but Peter Bailey quickly put us as ease. This was the best buying experience we've ever had. Peter was very helpful in g Kia, we were a bit nervous, but Peter Bailey quickly put us as ease. This was the best buying experience we've ever had. Peter was very helpful in getting us a vehicle that met our needs, very truthful and knowledgeable. No, high pressure tactics. We will definitely do business with you guys again. Our thanks to Peter, Colton and thanks to Cathy for pointing us in the right direction. Mark and Georgia Sanford PS. We came back later in the afternoon and our daughter (Amanda) also had a great experience in getting a vehicle that met her needs. More