Paramount Kia of Hickory

Oh happy day! Excuse me while I gush! Fantastic shopping experience! I'm a HUGE advocate of Good Customer Service - and my husband and I got exactly that. We wal Excuse me while I gush! Fantastic shopping experience! I'm a HUGE advocate of Good Customer Service - and my husband and I got exactly that. We walked out with a new car, a smile on our faces and new friends. The Sales Representative was very attentive and understanding. Danny took the time to listen to us and help us get exactly what my husband wanted. Patrick went the extra mile and got the mirror that was desired to 'clench' the deal! This is the third car that I have purchased from a Paramount Dealership. Seriously, they hire really good people with high standards and that shows! Thank you for everything - see you when I buy my next car! :) Thanks for everything - see you when I buy my next car! :) !!! More

Paramount Kia Hickory I was very pleased with the friendliness and professional service at Paramount. This is my second Kia that I have purchased from them. The service dep I was very pleased with the friendliness and professional service at Paramount. This is my second Kia that I have purchased from them. The service department, as I learned with my first Kia, is first rate. My saleslady, Cathy, is just the best! There was no wasted time with the purchase and I was happy that I got just the car that I needed and wanted. Thanks, Paramount! More

Easy and Friendly We searched online for a car and found one at Paramount that we really wanted. When we got there, the car had been sold just the night before. We were We searched online for a car and found one at Paramount that we really wanted. When we got there, the car had been sold just the night before. We were disappointed, but the salesman was determined to find us something we would like. He sat down with us and talked to us about what we needed and really got a sense of who we were. He didn't try to sell us on something just because it was available. He really worked with us. When we found the one we wanted, we had an easy enough time doing the paperwork. I recommend bringing documentation with you if you want to take a car home the same day though! They needed check stubs and verification of address to apply for financing. The Financing department was very helpful in explaining the loan and our expectations. Our interest rate was higher than expected, but we are first time car buyers with no money down. We drove home in our car the same day even though they still need one check stub from my husband! We have lower credit scores and still got approved for a loan! We were very excited about getting approved and being able to drive home. The car we got was absolutely perfect, even though it was one model year old. It came with a factory warranty still valid, and they did a full detail inside and out before we left. The whole experience was pain free and very relaxed. A few notes: Be prepared to be there all day if you go on the weekend. We were there for four hours total!!!! Most of the time was spent waiting on the bank to approve/deny us. Leave the kids at home. We have a three year old and I did not expect to be there so long. There is NOTHING for kids to do there, and he was extremely bored. He ended up running all over the place for several hours, and the salesman did give him a balloon from a car, which helped for a little while. There are not "customer refreshments" short of coffee and water. I was a little disappointed in this, considering how long we were there. SHORT VERSION: Great service, friendly staff, easy process, but a long wait on the weekends and no entertainment/good refreshments. More

Amazing. Cathy was an amazing sales consultant. She provides me with accurate payment information on everything I looked at and helped me make the deal of a li Cathy was an amazing sales consultant. She provides me with accurate payment information on everything I looked at and helped me make the deal of a lifetime. Thanks Cathy Rivas! More

Looking for a new Kia Optima Some of the things I enjoyed about my experience at Paramount Kia of Hickory: No pressure and the salesperson's ability to listen and try their best t Some of the things I enjoyed about my experience at Paramount Kia of Hickory: No pressure and the salesperson's ability to listen and try their best to get me exactly what I was looking for. They were also willing to work with me to get me the best price they could. I trade about every year and this was by far one of the best experiences I have ever had. Thanks to everyone I dealt with. More

A Great Journey. My experience with Paramount Kia was an easy journey. I was contacted via email and text (which is most convient for me). I let them know exactly what My experience with Paramount Kia was an easy journey. I was contacted via email and text (which is most convient for me). I let them know exactly what I was looking for and when I arrived for my appointment, I was greeted with a smiling face. They worked with me within my means of payment and had me in my new car in record time. The staff was friendly and easy to talk to. I will recommend Paramount Kia in the future. More

"Great Service" I was a first time car buyer who didn't know much about buying cars even though I done a lot of online research looking for preferences to fit my need I was a first time car buyer who didn't know much about buying cars even though I done a lot of online research looking for preferences to fit my needs as a college student. My father had suggested Paramount Kia, where he had purchased his truck a few years before and he recommended Cathy Rivas as my sale associate. Cathy was extremely helpful and knowledgeable of the cars she had shown me and had she had helped me purchased my new Kia Forte Ex. I would recommend Paramount Kia to anybody just because of how great my experience was with them. More

Out with the old in with the new When I took my Kia Sportage in to have it worked on and found out that it was going to cost more to fix it than it would be to trade it was scary. Pre When I took my Kia Sportage in to have it worked on and found out that it was going to cost more to fix it than it would be to trade it was scary. Preston hooked me up with a very nice and experienced sales man and he worked very hard to fine me a new car within my price range. They found me a Kia Soul and I was very happy with it. Paramount Kia of Hickory is where I will always get my cars and have them worked on. More

Great people. I have purchased three cars from this dealership and from the same salesman in less than 4 yrs. I have received excellent service from Paramount Kia I have purchased three cars from this dealership and from the same salesman in less than 4 yrs. I have received excellent service from Paramount Kia of Hickory and Jason Auman. His managers are easy to work with and they make sure your completely satisfied with your purchase. I will continue to give my business to Paramount. also the service dept is great to work with, thanks to everyone. More

"Refreshing Change" We had been doing a lot of on line research, past experiences with dealerships we wanted to have a clear decision once we arrived. We were pleasantly We had been doing a lot of on line research, past experiences with dealerships we wanted to have a clear decision once we arrived. We were pleasantly surprised with Paramount Kia and with the help of Randy Rosenbalm he was very knowledgeable and made our purchase more pleasant we love our new sorento ! More