
Paramount Porsche Volvo VW
Hickory, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
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When I arrived I had to work with different employees because the guy I originally asked for was out. I came unannounced. I am glad I did though because when I arrived to look at a Mitsubishi Outlander, because the guy I originally asked for was out. I came unannounced. I am glad I did though because when I arrived to look at a Mitsubishi Outlander, they had to jump-start the vehicle just so I could drive it! Awful!! The car was extremely dirty! Had bodily fluids from the nose on steering wheel and someone's new hair cut in center console. I was offended that they would even let someone sit in the vehicle! DO NOT GO THERE!!! More
I had a great overall experience purchasing my new Volkswagen at Paramount Volkswagen. My sales associate, Caleb Pletcher, went out of his way to be helpful. He knew the product line and was able to a Volkswagen at Paramount Volkswagen. My sales associate, Caleb Pletcher, went out of his way to be helpful. He knew the product line and was able to answer all of the questions that I had. He was very friendly and I felt like he appreciated my business. I feel like I received a very good deal and the negotiation process was not time consuming or uncomfortable. I look forward to purchasing my future vehicles from Caleb Pletcher and the other nice folks at Paramount Automotive. More
Stellar service, helpful, couldn't have been a better experience. Great selection of cars and great finance department. bent over backwards to get me the car i wanted.Thanks! experience. Great selection of cars and great finance department. bent over backwards to get me the car i wanted.Thanks! More
Found Car to be as advertised on web. Condition of car and fact that it was Porsche Certified made me for a happy customer. It was well worth the 5 Hour[round trip] drive to take this Cayman home. and fact that it was Porsche Certified made me for a happy customer. It was well worth the 5 Hour[round trip] drive to take this Cayman home. More
I brought my car in to have the check engine light checked. And the service department told me there was three recalls of my car. And they set me up an appointment to have these taken care of. Great s checked. And the service department told me there was three recalls of my car. And they set me up an appointment to have these taken care of. Great service!! More
From the outset, as we began to consider a vehicle to replace our previous 2002 Volvo S-80, we knew we wanted to do so with another Volvo. The previous S-80, although not new, had given us excellent serv replace our previous 2002 Volvo S-80, we knew we wanted to do so with another Volvo. The previous S-80, although not new, had given us excellent service and was a very comfortable ride. The safety ratings had drawn me to the Volvo in the first place, and that was a very important feature since my wife is the primary daily driver of the vehicle. When Paramount closed in Hickory it became necessary to search out of town for service and other attention on the 2002 automobile. As we searched for our new one, we looked at several dealerships in Charlotte and Winston Salem. When we visited Paramount we were greeted by Ned Owens who rendered not only an exceptional knowledge of the automobile, but also was very patient, pleasant to work with, respectful of our interests and concerns, and not at all forceful in an attempt to coerce us into a hasty decision. He subsequently introduced us to Mr. Spradlin, who was equally cordial and friendly not just in an attempt to "make a sale", but genuinely sincere. Mr Owens took us for a demonstration ride explaining every aspect of the vehicle; it was amazing to me that he really knew all the features of the car so thoroughly. When we considered our shopping experience with a dealership we were leaning toward in Winston Salem, we were much more pleased here, even with an offer from that dealership to deliver a "loaner" to us here anytime we had a problem. That was the magnitude of the impression that our experience at Paramount had on us. Since that time, every subsequent return for service has reflected the very same refreshing, courteous, and helpful response from everyone, in addition to an offer of a vehicle to use while mine was being "cared for". Overall, however, the factor that was more revealing than anything else about the dealership came during a conversation with Ned. I mentioned something about how God had blessed us over the years, which led us into a conversation about our Christian walk. Ned proceeded to share about the Christian manner in which Paramount is operated, and even gave me a copy of the book,"The Richest Man Who Ever Lived", and explained that it is mandatory reading for employees. That revealed to me the foundation of this business, and that I could expect to be dealt with fairly, honestly, and reputably in the future. It has only been 22,000 miles, but I anticipate the same manner of service in the future, at least as long as the current ownership and employees are in place. Thank you. Respectfully, Vic Winburn More
Took a little over an hour for LOF and State inspection while I waited. Very nice Porsche waiting facilities and friendly staff. Overall satisfactory experience. while I waited. Very nice Porsche waiting facilities and friendly staff. Overall satisfactory experience. More
My wife and I have purchased almost 6 different cars between the two of us in the last 12 years, and I must say this has definitely been the easiest one so far. The sales staff never made us feel press between the two of us in the last 12 years, and I must say this has definitely been the easiest one so far. The sales staff never made us feel pressured or like we were on an assembly line. As soon as we walked in the door it was so refreshingly different from any other car purchase we have experienced I was a bit floored. The Team at Paramount asked exactly what we wanted and didn't throw any gimmicks into the mix. I will, and have already, recommended Paramount Volkswagen to many of my friends and family. Thanks again Ian Harris, Candice Harris, and Jackson Harris More
Alan, thank you so much for your help and wonderful service You won me over with your confident,quick service and a good deal. I like my new car! thanks for all your help. Silvana service You won me over with your confident,quick service and a good deal. I like my new car! thanks for all your help. Silvana More