
Paramount Porsche Volvo VW
Hickory, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
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My experience with Ned Owens and Paramount far exceeded my expectations. This was the most pleasant experience I have ever had in purchasing an automobile. This was my first Porsche and Ned was extremely my expectations. This was the most pleasant experience I have ever had in purchasing an automobile. This was my first Porsche and Ned was extremely helpful and knowlegeable about his product. He introduced me to the service department and I met everyone that I will come in contact with for service. Ned was extremely professional and taught me a great deal about Porsche. I look forward to owning this automobile for many years to come. Randy Cline More
We had never really thought about buying a convertible We had never really thought about buying a convertible until my wife and I rented one on our last vacation. So when it was time for our next car I d We had never really thought about buying a convertible until my wife and I rented one on our last vacation. So when it was time for our next car I did some research on hard top convertibles. After considering style, price, and safety records Volvo definitely seemed to be worth looking into. Upon arriving at this dealership we were greeted by a courteous and knowledgeable salesperson that answered all of our questions and set us up with a test drive. After our test drive my wife and I were impressed by the Volvo C70. The only thing left to do was to try and make the all dreaded car deal. After sitting down with our salesperson he, the dealership manager, and the financial manager all helped us to make the quickest and the most stress free purchase of a vehicle we have ever had. It has been a week since we purchased our new Volvo C70 and we haved received numerous phone calls and Emails from this dealership asking us how we liked our new car and if we had any questions about our new car that they could help us with. I would definitely recommend this dealership to my family and friends. More
Mr.Owens isn't a pushy sales person like most car dealers. Very personable. Asked for a favor which he did instead of just saying he would do it. was very prompt with a answer. My first impressionabl dealers. Very personable. Asked for a favor which he did instead of just saying he would do it. was very prompt with a answer. My first impressionable deal with a dealership. Most have been a bad experience. Would recommend the dealership and Mr. Owens to friends and family. More
This is my 9th Volvo purchase and 5th from this dealer and salesman. It is so very important for a single woman to feel comfortable with the people she works with when buying a car. I trust both dealer and salesman. It is so very important for a single woman to feel comfortable with the people she works with when buying a car. I trust both dealer and salesman and highly recommend them. I know they will take good care of me. The entire process is exceptionally satisfying. More
I was referred to Paramount Auto Group by an aquaintance. He had purchased a new Volvo and spoke very highly of the sales staff and he loved his new Volvo. I contacted Raymond and told him what I was looki He had purchased a new Volvo and spoke very highly of the sales staff and he loved his new Volvo. I contacted Raymond and told him what I was looking for. Raymond worked very hard to get me the particular vehicle I wanted - a 2013 Volvo C30 with a manual transmission. When I arrived at Paramount to pick up my car, Joel took me out for a test drive and explained all of the features and accessories on my new car. Both Raymond and Joel were very nice and I did not feel pressured into purchasing the car. I feel I got a fair price for my trade and my new car (which I love by the way). I would not hesitate to recommend Paramount to anyone interested in purchasing a new car. More
Rick Holland made the purchase of our Volvo very easy. We called that morning at 8:30 and purchased car 3:30 that afternoon. Our car was delivered the next day...5 hours from Hickory. I love my car and my e called that morning at 8:30 and purchased car 3:30 that afternoon. Our car was delivered the next day...5 hours from Hickory. I love my car and my experience with Paramount! Thanks, Rick! Job well done! More
Horrible experience with Paramount! After leaving the US Air Force, we needed a new car for our family as we relocated to civilian life in NC. We found a certified pre-owned 2011 VW Touareg online at Param Air Force, we needed a new car for our family as we relocated to civilian life in NC. We found a certified pre-owned 2011 VW Touareg online at Paramount and made a rather easy purchase in July 2012. The car had approximately 16,000 miles. We paid almost $40,000, which was on the higher end of what we should have paid, but my husband was about to start his civilian job and we needed another car quickly. This was the THIRD transaction Paramount has made in FIVE months on this car (prior owner purchased in Feb 2012 then quickly traded in). We chose certified pre-owned to save money and for the assurance that we were purchasing a car that had been thoroughly checked and should avoid unexpected expenses anytime soon. We were assured there would be no problems having the car serviced in Greensboro although we were buying it in Hickory. Shortly after buying the car, my husband noticed a noise the tires were making. We took the car in August 2012 to Flow VW in Greensboro where they noticed a gash in one tire, and noticed all four tires were never properly maintained and should be replaced, which costs well over $1300 (new tires and alignment) due to the tires required. We were told the tires seem to have never been rotated or aligned. This should have happened several times before 16,000 miles. Paramount was at first completely unwilling to help with our situation at all. They said if we wanted their help we needed to drive the car to them in Hickory so they could see the tires, although Flow had already told us it was unsafe to drive on the tires. This was frustrating because we had been assured there would be no issues having it serviced and maintained in Greensboro when we bought it. Flow VW felt bad for the situation we were in and offered to pay for 2 new tires for us as an act of good will! I found this very kind considering they had absolutely nothing to do with our purchase of the car. I called Paramount CEO, owner, and re-requested the buyer's survey from Paramount which we had never completed. None of my messages were returned, nor have I received the survey almost a week later. After seeing Flow's good will toward us and seeing my attempts to reach senior people at the dealership, Paramount finally agreed to pay for one tire and the alignment, leaving us to pay for one tire and Flow to pay for two tires. The certification happened in May 2012. Even if the tires squeaked by the certification, I feel certain that someone at Paramount had to notice the lack of maintenance and proper care on the tires. I find it highly disturbing that after making three transactions in five months on this vehicle that Paramount left us in the lurch on the new tires after receiving almost $40,000 from us. The tires should have been addressed before we purchased the car. This was a valuable lesson for us to ask questions even beyond the 'certified' label. While we were deeply disturbed by Paramount's business practices, we were highly impressed with Flow VW in Greensboro. We will be taking our business to Flow in the future! More
I give Paramount Auto and all of the staff that I worked with an excellent rating, because from the moment we pulled up and got out of our vehicle we were treated with respect and openess. Never was any with an excellent rating, because from the moment we pulled up and got out of our vehicle we were treated with respect and openess. Never was anyone pushy, but they were willing to listen to what we had to say and what we were looking for in a new purchase. From Rick Church taking the time to speak to us and remembering us being there before to Alan Cook greeting me,showing me lots of vehicle selections,Joel Kaufman helping us to make the best choice in a new Volvo, to Raymond Spradling helping to work out our financing, to Andrew Harwood explaining available obtions of our purchase and Joel Kaufman,again going over the vehicle, explaining all of the accessories,bells and whistles that we have. The whole experience was great and we are happy to be a part of the Volvo family!! Steve & Sarah Hunt More
The transaction was so simple. Caleb answered all of my questions promptly, guided me through the process with confidence and had my car delivered to me within days. This whole experience was easier than questions promptly, guided me through the process with confidence and had my car delivered to me within days. This whole experience was easier than buying a pair of shoes! More
I have purchased 2 vehicles from Ned Owens and will continue to call him. Ned and the Paramount team are wonderful! They are very professional and friendly. They work very hard to earn and keep ypur bu continue to call him. Ned and the Paramount team are wonderful! They are very professional and friendly. They work very hard to earn and keep ypur business. More