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Paramus Hyundai
Paramus, NJ
1,752 Reviews
We are the premier Hyundai Dealer in North Jersey with prestigious awards of excellence in customer satisfaction! We are proud to serve New Jersey, New York and the surrounding areas with an extensive selection of Hyundai vehicles, a great selection of pre-owned cars, and a five star experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,752 reviews
October 30, 2015
One word "Awesome" Now I am a proud owner of Hyundai Sonata. Thanks to Iggi, the Super-man. Helped me from start to end. Got me some best deals for the car and also clar Now I am a proud owner of Hyundai Sonata. Thanks to Iggi, the Super-man. Helped me from start to end. Got me some best deals for the car and also clarified all the questions I have regarding the sale and many other things. Even though I bought a certified pre-owned 2013 Hyundai Sonata, I don't feel it that way. Everything looks like new. When I am planning to get another car, this is the place I would go for sure. More
by s4thv!k
Employees Worked With
October 29, 2015
god awful customer service DONT BUY HERE!!! Problem 1: While signing paperwork, found a 1000 dollar mistake. Whether incompetence or underhandedness, it was unacceptable. It was fixed. Moving on Problem 1: While signing paperwork, found a 1000 dollar mistake. Whether incompetence or underhandedness, it was unacceptable. It was fixed. Moving on.... Problem 2: called 2 weeks after to speak to my salesguy. He was busy with a customer and I was told he'd call back. Never called back. Spoke to sales manager a couple days later and informed of same. Moving on still...... Problem 3: Asked them to TRANSFER a registration from my old plate. After title and transfer, should only cost around 90 bucks total. They called twice for my old plate number and after that, even asked for it via text and I sent it. They got me a new registration and plates. Over 300 bucks. Was told they'd straighten it out in the morning but tried to push me on the phone to take the new plates. Its xxxx near impossible to get ANYONE to do their jobs anymore. Update: my temp plate has expired. Spent 38k on a car I can't drive because of their mistake. Still no plates and no money back. Paramus Hyundai is a den of thieves. Don't say you weren't warned UPDATE: still do not have my registration issue resolved yet. No new temp plate, either. I spoke to Brittany at the dealership today (thursday 10/15), she promised a return phonecall "within the hour". Its 114 AM I'm fairly certain I'm not getting a call back from her. Why are callbacks at this dealership next to impossible to get? Forget the plates for a minute, I was outright lied to. A callback "within the hour, just as soon as the girl that handles the DMV stuff gets off lunch" means I should have at least been called back before close of business. How long is this DMV paperwork persons lunch break? 3 days? I called initially to speak with Eric, who seemed very interested in resolving this fairly with me. Brittany intercepted the call then put me on the pay no mind list. What I'm hearing loud and clear is "GO AWAY WE DON'T WANT YOUR BUSINESS". Can SOMEONE call me back tomorrow (Friday 10/16)? I don't care who, just someone from your organization with some semblance of duty to customer service please return my call. It can be the janitor at this point for all I care. Here is my number for the world to see. 3472668801. I'd really like to hear from Brittany again so she can explain what happened yesterday. Update. If you don't hand deliver and photo document their employees receiving documentation from you, they'll claim they never got it. 2 separate emails to the same inbox, one arrived and one didn't. They need to kill the email gnome running around deleting emails over there because it's pissing customers off. As of today, my car is still not registered. I'm NEVER going to pay for someone else's mistake, especially after their document guy told me "that's just the way it's going to be". Update 10/28. My registration is cleared to my original plate. The problem is fixed, but apparently now I have to do a ton of legwork to get my money back owed to me. Heaven forbid they fix their mistake and get the refund owed to me. Now, more of my time wasted to chase MY money owed to me because I had the misfortune of doing business with Paramus Hyundai. Awful. Buy a car ANYWHERE BUT HERE. More
by BRUCE6
Employees Worked With
Eric Bennett
October 28, 2015
Hyundai experience Very Professional. The thing I hate the most about car shopping is price haggling. I came in with a True Car price which was accepted, no haggling. Very Professional. The thing I hate the most about car shopping is price haggling. I came in with a True Car price which was accepted, no haggling. Overall, A very pleasant experience. The 10yr/100K warranty is what made me choose Hyundai. Accepting the True Car price sealed the deal. Thank you. More
by JORONTANINI
Verified CustomerEmployees Worked With
Henry Heiss was my sales person., Annie Ramaglia
October 27, 2015
Experience Overall I had a good experience with Paramus Hyundai. Salesperson was knowledgeable and made us feel comfortable,I tested several vehicle before makin Overall I had a good experience with Paramus Hyundai. Salesperson was knowledgeable and made us feel comfortable,I tested several vehicle before making my decision and More
by ROBERTKILLEN02
Employees Worked With
Eric Rajkovich
October 26, 2015
Great experience A Great Experience with Brian, I will be returning to take my mom out of a Chevy into a Hyundai in 2016, Soon as my wife lease is over we gonna be a A Great Experience with Brian, I will be returning to take my mom out of a Chevy into a Hyundai in 2016, Soon as my wife lease is over we gonna be a Hyundai family soon More
by ECHARLESTON
Employees Worked With
Brian, Eric Bennett
October 23, 2015
excellent service Very satisfied with services provided by Paul Paik. He was professional, kind and trustful. We will keep long term relation with him and be a good ref Very satisfied with services provided by Paul Paik. He was professional, kind and trustful. We will keep long term relation with him and be a good reference. More
by LUVNA78
Employees Worked With
October 23, 2015
exceptional service Iggy Rado was a great sales man it was fast he was efficient he worked very hard for me and make sure I was made to be happy and satisfied with my whe Iggy Rado was a great sales man it was fast he was efficient he worked very hard for me and make sure I was made to be happy and satisfied with my when I return to have service done if he ran to make sure I was taking I can't say enough about salesman More
by Karen
Employees Worked With
October 22, 2015
A girl dream come true Iggi was patient and answer any questions I had. I was really nervous because I have bad credit and a great other half to that agreed to be a co-signe Iggi was patient and answer any questions I had. I was really nervous because I have bad credit and a great other half to that agreed to be a co-signed for me. Iggi reassured me that I would get get a loan and s great deal, which all thee above did actually happen. He was there with me through the whole process from picking and choosing a vehicle to signing my name on the dotted line. I'm thankful that I meant him. More
by Mdaughtrey
Employees Worked With
October 19, 2015
Very satisfied I was able to purchase a new Hyundai Sonata in very timely manner. Everyone I spoke with at the dealership was extremely helpful, professional, and e I was able to purchase a new Hyundai Sonata in very timely manner. Everyone I spoke with at the dealership was extremely helpful, professional, and easy to work with. I would definitely recommend the dealership to anyone looking to purchase a car. More
by JASON.HARNED1
Employees Worked With
Bruce
October 19, 2015
Hyundai Tucson We purchased a 2016 Hyundai Tucson from Paramus. Iggi was a pleasure to deal with, especially compared to staff at other dealerships. The process wa We purchased a 2016 Hyundai Tucson from Paramus. Iggi was a pleasure to deal with, especially compared to staff at other dealerships. The process was very efficient. More
by ZBASIC03
Employees Worked With
