Paramus Hyundai

Poor, unprofessional service I used to service my car at Paramus Hyundai. I always leave the car clean and shiny and always get it back dirty. With oily handprints on the body, st I used to service my car at Paramus Hyundai. I always leave the car clean and shiny and always get it back dirty. With oily handprints on the body, stains of liquids under the hood, footprints and handprints inside. But last time (beginning of January) they also scratched the body during service. I immediately reported it to manager, She promised to contact me and repair the damage. Almost 4 months later she still did not contact me and damage is not repaired. Cheap, unprofessional, unfriendly service. Keep away from Paramus Hyundai. I posted the above review at the end of April. Of course that manager never contacted me. But after April"s review other manager wrote to me and promised to repair the damage. Of course, it ended with a promise. I did not hear from her since June. Almost ten months after my visit damage is not repaired and no one feels responsible. My recommendation did not change: CHEAP, UNPROFESSIONAL, UNFRIENDLY SERVICE. KEEP AWAY FROM PARAMUS HYUNDAI. More

Easy Sale, Everything After - HORRIBLE Purchased my wife's 2018 Hyundai Santa Fe back in March and everything seemed great and effortless. Fast forward 6 months and I have been given the ru Purchased my wife's 2018 Hyundai Santa Fe back in March and everything seemed great and effortless. Fast forward 6 months and I have been given the run around regarding service for the car. Tried on two separate occasions to take it in for an oil change and both times left without the car being serviced. Was told by one representative my voucher for two synthetic oil changes was ready - went to get them and was told by another employee the dealership no longer honors them. Excuse me?? Went the following weekend with a coupon for $100 for service only to be told (surprise, surprise) that can't be used for oil changes. Took my car elsewhere and will never bring my business to this poor excuse for an establishment again. Would NOT recommend to anyone - go elsewhere !!! More

looking to lease a car We had the worst experience with this dealership. I made an appointment to go and discuss a lease for a vehicle. Our appointment was scheduled at 1:1 We had the worst experience with this dealership. I made an appointment to go and discuss a lease for a vehicle. Our appointment was scheduled at 1:15 pm. Arrived at the dealership at 1:10 and was ask to sit at the salesman's desk. after about 20 minutes the salesman did not show up and nobody bother to come over and let us know what is going on. I finally asked when the salesman will shoe up to talk to us and was told he will be with us in 2 minutes. Another 15 minutes passed and nobody showed up. Finally we decided to leave. they did not even had the decency to say sorry as we were leaving. If I could give them a zero I would of done that. Terrible!! Stay away More

Terrible experience from day one to last day Service department- great. Sales department - disrespectful and disinterested in clients needs bunch. Would never recommend this dealership to anyo Service department- great. Sales department - disrespectful and disinterested in clients needs bunch. Would never recommend this dealership to anyone looking for respect and satisfaction as you won’t get one there. More

Horrible customer service !!!! Customer service horrible... they lie about everthing... rude, rude, rude...not sure her name, Service adviser .Own 2016 Tucson 30k.. under warra Customer service horrible... they lie about everthing... rude, rude, rude...not sure her name, Service adviser .Own 2016 Tucson 30k.. under warranty , Tried charging me $ 155.00 +tax to diagnose an issue....when I told her what the problem is. So I left and took it to Rt 10 Hyundai of DENVILLE and they took care of it for FREEEEE THANKS BUT NO THANKS RT 4 More