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Paramus Hyundai - Service Center

Paramus, NJ

2.0
154 Reviews

154 Reviews of Paramus Hyundai - Service Center

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February 10, 2013

THIS IS THE SECOND EXPERIENCE WE HAVE HAD WITH THIS DEARLERSHIP AND CAME BACK BECAUSE OF OUR FIRST ,SALESMAN VINNY INCORVAIA, WHO HAS NOW BEEN PROMOTED TO FLOOR MANAGER.NOT ONLY DID HE ANSWER ALL OUR C More

by CINDYNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie Incorvaia
Feb 14, 2013 -

Paramus Hyundai responded

Thank you so much for taking the time to share your experience with us on DealerRater. We are so happy to hear that the leasing experience was great as it should be a painless experience! We hope you are enjoying your car and look forward to helping you with all future vehicle needs! We appreciate your patronage. Hyundai of Paramus

January 14, 2013

I've been bringing my car to this dealership for service since day 1 and I have NEVER had a bad service or my service advisor Annie. If there's a problem, they fix it. If there's a question, they answer i More

by Debi F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Ramaglia
Jan 21, 2013 -

Paramus Hyundai responded

Thank you so much for taking the time to share your story. We are so happy to hear you had a great experience with our dealership, and that Annie and Elliot have been able to assist you. We appreciate your patronage and look forward to helping you with all future vehicle needs! Hyundai of Paramus

November 18, 2012

I brought my girlfriends car in this weekend after not being able to get it repaired correctly at two other auto shops. I was a little hesitant going to the dealer thinking I was in for a major expense. More

by rponte36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Zozzaro
Nov 21, 2012 -

Paramus Hyundai responded

Thank you for taking the time to share your service experience with us and others on DealerRater. We are glad to hear that Tony was able to assist you and explain the procedure on completing the repair. Please let us know if you need anything else and we look forward to serving your automotive needs for many years to come. Sincerely, Hyundai of Paramus

November 16, 2012

My experience with Hyundai of Paramus has been great, from the customer service, sales representatives, and most important to me is the service of the dealership. The car runs great; the service staff th More

by jod45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Ramaglia, Annie Ramaglia
Nov 21, 2012 -

Paramus Hyundai responded

Thank you so much for taking the time to share your experience. We are so happy to hear you had a great experience with our dealership, and that Annie has been able to assist you. We appreciate your patronage and look forward to helping you with all future vehicle needs! Hyundai of Paramus

October 10, 2012

Having Annie Ramaglia is having a totally satisfying experience at a car dealership service department. She is like a "mother hen" in her attempts to make SURE that I am happy and understand all proced More

by JanaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Ramaglia
Oct 17, 2012 -

Paramus Hyundai responded

Thank you so much for taking the time to share your experience. We are so happy to hear you had a great experience with our dealership, and that Annie has been able to assist you. We appreciate your patronage and look forward to helping you with all future vehicle needs! Hyundai of Paramus

August 23, 2012

Brought my car, a 2013 Hyundai Genesis Coupe, in because the blue tooth interface on the navigation system is frequently failing to initialize. In this state no blue tooth devices will pair with it. Also th More

by Leafweir
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don't recall her name
Sep 21, 2012 -

Leafweir responded

Update: Took my car to Wayne Hyundai. Night and day difference. They allowed me to demonstrate the problem rather than blaming the phone for the issue and order a new radio for my vehicle. In addition their waiting area has better lighting, more seating, a refreshment area with bagels/coffee/pastry that's maintained by a nice older gentleman, cleaner bathrooms, PCs to browse the web on while you wait. They even washed my car when they were done inspecting it. If you need service, go to Wayne, 100% better than Paramus.

August 11, 2012

Had a very positive visit to Paramus Hyundai for service, Annie Ramaglia was extremely knowledgable, helpful,and pleasant. She was very patient to have the service explained to me. I have been in More

by jaipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Ramaglia
Aug 15, 2012 -

Paramus Hyundai responded

We are so happy to hear you had a great experience with our dealership, and that Annie was able to assist you. If have any additional comments or questions please feel free to contact our Customer Relations Director Heather at 201-845-0700 Extension 1027. We appreciate your patronage and look forward to helping you with all future vehicle needs! Hyundai of Paramus

August 06, 2012

While dealing with the total loss of my home and the death of my precious pets, I had a big problem with my Hyndai passing inspection. I was frustrated and upset going in, and was on the verge of tears More

by moonchild707
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Annie Ramaglia/ Steve Bradt, Annie Ramaglia
Aug 08, 2012 -

Paramus Hyundai responded

We are so happy to hear you had a great experience with our dealership, and that Annie and Steve were able to assist you. We appreciate your patronage and look forward to helping you with all future vehicle needs! Hyundai of Paramus

July 14, 2012

Brian Gombocz is a great representative and salesman. He is fair, straight forward and hard working. Always takes care of issues quickly and is very knowledgeable. We also love his taste in ties. More

by rcs1234456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Gombocz
Jul 27, 2012 -

Paramus Hyundai responded

Thank you so much for taking the time to share your experience. We are so happy to hear you had a great experience with our dealership, and that Brian was able to assist you. We appreciate your patronage and look forward to helping you with all future vehicle needs! Hyundai of Paramus

June 11, 2012

So far all my visits to Hyundai Paramus have been great. They've always had parts where other Hyundai dealers have not. They get the job done. They are the least painful of all the dealers I've been to. Ann More

by timtim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Ramaglia
Jun 12, 2012 -

Paramus Hyundai responded

Thank you so much for taking the time to write us a review. We are so happy to hear you had a great experience with our dealership. Annie is a great addition to our team and we are lucky to have her with us. We look forward to helping you with all future vehicle needs! Thank you again, Hyundai of Paramus

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