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Paretti Mazda
Metairie, LA
1,086 Reviews
Paretti Mazda – a Mazda dealer located in Metairie – has served car shoppers in the New Orleans area for more than 80 years with a focus on unrivaled customer service. As a family-owned and operated dealership, Paretti Mazda takes pride in being a part of the community and providing car shoppers with an honest, low-pressure automotive experience. To ensure that each customer finds their dream car at a dream price, Paretti Mazda provides drivers with The Paretti Pledge – if you do not love your new Mazda in the first 48 hours and 300 miles, you can exchange it for a different in-stock Mazda car or crossover!
Visit Paretti Mazda today and take The Paretti Pledge!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:30 PM
Sunday Closed
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Showing 1,086 reviews
Verified Customer
Helpful June 07, 2023
Very pleasant. Kept me informed. Used to shuttle service to get to and from work -- very easy. Kept me informed. Used to shuttle service to get to and from work -- very easy. More
by Esimon1
Employees Worked With
June 07, 2023
My service agent was listed as John when I made the appointment online. When I pulled in, I was told it was busy and I would receive texts to update me. After about an hour and a half, I had no text an appointment online. When I pulled in, I was told it was busy and I would receive texts to update me. After about an hour and a half, I had no text and no one had spoken to me. When I got the text, I had to ask for clarification from Anne. I was told I needed new tires and they were running a buy 3, get the 4th one free special. However, the person next to Anne said that expired the day before. I was told 2-2.5 hours for new tires. But was told that they would try to rush it as I had to visit a friend in the hospital in Baton Rouge that afternoon. It still took over 2.5 hours and I had to keep checking in. When my car was pulled around, I had to back out of the service lane because no one was moving the car in front of me. At the end of the day, my tire pressure monitor went off. I called and left a voicemail the next morning (Saturday) but was never called back. I called back Monday and was given an easy fix of how to reset the sensor. More
by MERYLRESCOE
Employees Worked With
Ann Hernandez
June 07, 2023
Service was efficient, we ended up getting a couple of accessories for our car, the roof rack had signs of wear, called and left a message to Ann but she never got back to me. We came in and somebody else accessories for our car, the roof rack had signs of wear, called and left a message to Ann but she never got back to me. We came in and somebody else helped us, he did ordered us new roof racks to replace which was nice. More
by marielh0101
June 07, 2023
Very attentive and answered any questions I had - was able to order the gasket to be replaced that is under warranty right away. able to order the gasket to be replaced that is under warranty right away. More
by ezj65
Employees Worked With
June 07, 2023
The staff is friendly, I appreciate the inspection video prior to being serviced. Great job prior to being serviced. Great job More
by NOLACHOCOLATE1
