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Paretti Mazda - Service Center

Metairie, LA

4.9
84 Reviews

85 Reviews of Paretti Mazda - Service Center

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September 16, 2021

"PARETTI MAZDA IS BY FAR THE BEST !I WILL FOREVER BE A..."

- mazdaservice

PARETTI MAZDA IS BY FAR THE BEST ! I WILL FOREVER BE A PARETTI CUSTOMER ! GREAT DEALERSHIP TOP TO BOTTOM !

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Recommend Dealer
Yes
Employees Worked With
September 15, 2021

"I always receive excellent customer service from Paretti..."

- NJ

I always receive excellent customer service from Paretti Mazda. Everyone there is professional, friendly, attentive, and extremely helpful. Three people in particular have been exceptional: Tracy, Ann, and Cody. Tracy with the collision center is detail-oriented and has a great work ethic. She knows how to clearly explain everything and was great at keeping me in the loop when they were working on the car. She is patient and has good customer service skills. Ann with the service department has great people skills and always does an excellent job explaining to me what the car needs while providing me with an itemized estimate. What makes me really appreciate Ann is that she has helped me save money. She also does a good job making sure I get the car back as soon as possible. I have never had a problem with the work done to the car. Cody provided me with excellent customer service when he helped me purchase a car warranty at the beginning of this month. Because of Hurricane Ida, Cody and I had to communicate and conduct the transaction via email. I asked him several questions. He was incredibly responsive and effectively explained everything. At the end of last month, I had an issue with the car’s previous warranty. Not surprisingly, Cody and Ann were able to resolve it for me. I am very grateful for their help with this. I would recommend Paretti Mazda to anyone. I purchased the car from there about four years ago, and I am so glad I did. NJ

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Yes
Employees Worked With
Other Employees : Tracy Moses
September 14, 2021

"Excellent service. Great StaffFamily friendly waiting..."

- DIANJOHN08

Excellent service. Great Staff Family friendly waiting area. The charger port in the seats saved the day!

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Recommend Dealer
Yes
Employees Worked With
Joshua Vines
September 14, 2021

"Good experience as always. Friendly and excellent timely..."

- SBROYES

Good experience as always. Friendly and excellent timely service. Never have a problem.waiting area is always so clean.

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Recommend Dealer
Yes
Employees Worked With
September 14, 2021

"Great, efficient job on on m first service -- which was..."

- MARTIN.STERN

Great, efficient job on on m first service -- which was free! I really like Mazdas, and I really like Paretti. Like the car, the level of service at the dealership is somewhere between Toyota and Lexus. When you factor in the price, I think it's the sweet spot. I would say the same about Mazdas.

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Recommend Dealer
Yes
Employees Worked With
September 10, 2021

"Efficient and pleasant. Convenient shuttle. Can’t think..."

- MARGIEKAHN

Efficient and pleasant. Convenient shuttle. Can’t think of anything to make it better. Struggling to make this 25 words because I have nothing else to say except to cut out the 25 word requirement.

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Yes
Employees Worked With
Other Employees : Roger
August 27, 2021

"Always great customer service and good quality work on my..."

- cocoa3d

Always great customer service and good quality work on my vehicle and great communication every time service is provided on my vehicle that keeps me coming back.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Joshua
August 26, 2021

"Car was handled as expected. Everything done well and..."

- ANDREW.DANDRY

Car was handled as expected. Everything done well and what was expected. Did not have to wait or need a ride home. All good and liked the way it’s done there.

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Recommend Dealer
Yes
August 26, 2021

"Purchased battery at time of oil change. Was not..."

- katesoccer12

Purchased battery at time of oil change. Was not notified of $45 installation fee or additional unknown fee of $12.40. Otherwise very pleased. Tried to talk to sales person about new car but never received assistance even though I was waiting in the service area for almost 2 hrs

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Recommend Dealer
Yes
Employees Worked With
August 26, 2021

"Very pleasedI never have to wait and customer service is..."

- MMARTINEZ180

Very pleased I never have to wait and customer service is exceptional. I have never had a problem with my car. Love the service. Happy

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Recommend Dealer
Yes
Employees Worked With
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