
Park Ave BMW
Rochelle Park, NJ
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3,712 Reviews of Park Ave BMW
Park Ave BMW is second to none in customer service, quality of service, and continuity. This is my fourth lease from Park Ave BMW and I cannot imagine going anywhere else. This is in large part due t quality of service, and continuity. This is my fourth lease from Park Ave BMW and I cannot imagine going anywhere else. This is in large part due to my sales associate, Tom Bonarrigo. He has been there through all of my leases. He knows my needs and goes above and beyond to make sure I am happy. He is great on the follow through and makes an effort to know his customers personally. I cannot say enough about how happy I am with BMW cars and in particular Park Ave BMW and Tom Bonarrigo. -Don Lapine More
At first the visit was a bit rocky. We felt like we weren't being given the level of service we deserved. However all was addressed the further we got into the deal. Roger was very knowledgable and pro weren't being given the level of service we deserved. However all was addressed the further we got into the deal. Roger was very knowledgable and provided different financing options that might have work in our scenario. Brett delivered everything he promised from fixing the cars bumps and bruises to parting gifts at the end of the deal. The entire experience was tied together nicely at the end when Roger informed us that we qualified for 3 months worth of payments! Unexpected returns are always welcomed in my book. The guys @ Park Ave really did right by us. They definitely earned a repeat customer in us! More
After dealing with me, Francine Barbieri should be canonized as a saint. It was certainly not my intention, but I drove Francine crazy. However, it was her incredible patience and understanding and canonized as a saint. It was certainly not my intention, but I drove Francine crazy. However, it was her incredible patience and understanding and her ability to walk me through all the car scenarios I had cooking in my head. I went from a 328i x-drive lease, to a low mileage certified pre-owned and back again to a lease, and back to the pre-owned. And now thanks to Francine and her incredible insight and her ability to work the numbers like magic, I’m driving a stunning brand new BMW 528i x-Drive---And I couldn’t be happier. Nick Polito More
The Lease on my 3 Series was near its end. Jeff Sherman informed me of the great incentives to get into another new BMW and in a short about of time I was able to decide on options and package for my new 3 informed me of the great incentives to get into another new BMW and in a short about of time I was able to decide on options and package for my new 3 series. Within minutes Jeff had the vehicle and lease deal exactly has he explained and we agreed to – no hidden cost, no surprises, no stories. Jeff conducts himself as a professional, the way all business transactions should be done. I have never had a more pleasant and informative purchasing experience. Jeff was available and very responsive to all my questions. It was important to Jeff that I was an informed consumer so that I would be happy with my purchase. Definitely recommending Jeff to all my friends and family and definitely will buy all my future cars with Jeff – THANKS!!! More
Even when you know what you want, without the right Even when you know what you want, without the right client adviser, choosing a vehicle can be stressful. Anyone who has ever a purchased a car can r Even when you know what you want, without the right client adviser, choosing a vehicle can be stressful. Anyone who has ever a purchased a car can relate to the list of considerations a buyer may have such as design, driving dynamics, accessories, mileage (if certified pre-owned), price point and other preferences. While my list was not extensive, there were certain must-haves that inarguably BMW would satisfy. Finding "the" dealership with the right model was the next step, and I'm so pleased that my husband vetted the search and connected with Mike Messinger at Park Ave BMW. Mike Messinger IS the quintessential client adviser to sell this ultimate driving machine. Professional, perceptive, experienced, charming. Mike found the needle in the haystack for me. His intuitive, client-driven approach realized a signature car-buying experience so much that I drove off the Park Ave BMW lot with my 328i xDrive with plans to return. More
Andre was every bit of professional, honest, straight-forward, helpful but most of all there was no pressure from him like most dealers. There aren't enough words to describe my first time expe straight-forward, helpful but most of all there was no pressure from him like most dealers. There aren't enough words to describe my first time experience with BMW this past weekend. Im so happy with my new vehicle and I owe it all to Andre who took the time to help me figure out what was best and reasonable for me. Never once did he make me feel like I was wasting my time and since the first day I walked into BMW, he's guided this process efficiently. He is truly a great client advisor and I would recommend Park Ave BMW anyday.... Not to mention he dresses exceptionally well and has the perfect voice for late night radio LOL hahahahaha More
I had the pleasure of meeting John about 2 weeks ago after Gregg and I finished up the sale of my new BMW! John took a test drive with me and answered all my questions, he even answered questions that I after Gregg and I finished up the sale of my new BMW! John took a test drive with me and answered all my questions, he even answered questions that I didn't even think of yet! He was a true gentleman and when I got the car home I had a issue with the Navigation I could not figure out, he told me he'd call me back in about 20 mins to get me an answer and he certainly did. He also followed up with an email asking if I was happy with my car and to please let him know if I needed anything else. Sitting with John to close this deal was effortless, I would absolutely recommend and be back to this dealership again for my next BMW when I'm ready. Thank you. More
My 328 lease was approaching maturity in Nov., and I stopped off at Park Avenue BMW to explore the possibility of any lease pull-in for a new vehicle, since my commute dictates much driving and mileag stopped off at Park Avenue BMW to explore the possibility of any lease pull-in for a new vehicle, since my commute dictates much driving and mileage accrual. Upon arrival I found that the Ultimate Driving Event was going on that day, which just sweetened my plans. I was referred to Sabit to service my interests for a new vehicle, and his support was great from the get-go; I had his undivided attention for the rest of my visit that afternoon. We discussed my vehicle interests, which scoped out several choices, and he fielded my questions and considerations with genuine interest and demonstrated expertise. Our family also leases an X3, which is great vehicle, and I was interested in the newer X1, but also considering another X3 or 328; after the X1 test drive and closer look at the vehicle's offerings, that was it! That's when Sabit really shined on his thorough and diligent follow-through to locate the vehicles that would best meet my requirements, to have them brought from storage to the sales lot for me to see. He committed to work out a deal covering my current mileage overage, a new higher mileage lease, and the combined perks for the Drive Event & my being a long time Park Avenue BMW customer. He came through with all of these, over the next few days, and upon my return to the dealership we reached a decision. Ryan was then brought into the discussion, early for the finance team, to which end he offered reasonable rates for the vehicle insurances plans, which I typically like to include in a lease; I took delivery of our new X1 a few days later, closing smoothly with Ryan. Sabit made this process a very seamless and positive one, also providing an excellent briefing on the instrument panel features and recommendations, with follow-up calls into the week thereafter to assess my new experience with the vehicle. We look forward to revisiting with him in a few months when our 2nd X3 lease approaches maturity. More
I just leased my 5th car at Park Ave BMW. I couldn't be happier with my experience. The service that Tom Bonarrigo provided was beyond excellent. He really took the time to help me by providing the best be happier with my experience. The service that Tom Bonarrigo provided was beyond excellent. He really took the time to help me by providing the best options for my current needs. I am completely satisfied. Thank you for everything Tom! This is why I continue to come here. More
I contacted Junior over the phone he worked everything with me very easy and smooth. After working the entire deal I went in and picked up the car with my wife and everything that was promised was done. I with me very easy and smooth. After working the entire deal I went in and picked up the car with my wife and everything that was promised was done. I would send any of my friends or family to Junior, the entire experience at park ave was pleasant. For my next purchase I will definitely come back ! More