Park Ave BMW

Brad was great. Knowledgeable and fun to work with and made it easy every step of the way. Was my second car with Brad and would highly recommend him. made it easy every step of the way. Was my second car with Brad and would highly recommend him. More

Got a pre-owned BMW 328 xi from Park Ave BMW Internet sales Dept. My experience with Francine Barbieri was probably the best experience i have ever had in any car dealership. Her knowledge of the vehicl sales Dept. My experience with Francine Barbieri was probably the best experience i have ever had in any car dealership. Her knowledge of the vehicle was excellent and her pleasant and helpful attitude made it a pleasure.I will certainly recommend Francine and Park Ave to my friends. More

It's like dealing with family. I always feel comfortable when I’m at the dealer ship. They tread you very nicely; they take care of you and the time no matter if you are looking for a new car or comfortable when I’m at the dealer ship. They tread you very nicely; they take care of you and the time no matter if you are looking for a new car or if you bring your car to the service department. It seems they all work together very well and organized. A special thank you to Mike Messenger for taking all the time required in getting me the car with the options I wanted. There was never a feeling of rushing or running after me when I just want to have a look around on the sales floor. Really, it’s a grate dealer ship. A dealer I can recommend if you decide to drive a German machine. It’s worthwhile to try it when you are ready. More

After a near purchase at another dealership where the salesman "discovered an error" at the very last minute as we were about to sign on the dotted line, I was dreading starting from scratch somewhere el salesman "discovered an error" at the very last minute as we were about to sign on the dotted line, I was dreading starting from scratch somewhere else. HOWEVER, because we had a very good experience at Park Avenue Acura some years ago, my husband and I decided to try Park Avenue BMW this past Saturday. As soon as we walked in the door, we were greeted by the receptionists as well as a sales person, DANNY PIERONI. His demeanor was professional, friendly and not pushy at all. He listened to what I wanted (I was torn between the X1 and the X3) and was very knowledgeable about his inventory and provided options. After a quick walk around the lot, my mind was made up and we were good to go. Things were so pleasant and running smoothly (the worst part - negotiating price - wasn't even close to as painful as I had feared!) that we decided to buy a second car on the spot. Danny really helped us along with choices because we hadn't exactly planned to buy two cars. Again, he went through his inventory, made some calls; we negotiated price (painlessly once again) and we had a second car! Danny went above and beyond in making these transactions work so both my husband and I could drive home in our new cars. My Acura, which I drove there, was to be serviced on Monday, but Danny arranged for Acura to take it then. He also followed us in his car and drove us back to BMW. Both cars were prepped and ready in no time. He was patient and thorough as he gave me a crash course in operating the plethora of options and gadgets in the X1 (the panel should be able to launch a rocket!) Then he did the same for my husband in his 328i. He had a really good sense of humor, and actually made the whole transaction fun. Today is Monday and Dan has already emailed me to follow up and actually beat me to the punch in calling my insurance company to add the cars. Just want to say that all the other customers at the dealership (we had the time so asked) raved about these guys and said they had been loyal customers for years. After our experience, I can clearly understand why! Also want to say that RYAN McGOWAN, the "behind the scenes" Finance Manager was great too! We had a lot of paperwork to complete and that is the most tedious part BUT he kept us entertained with his great sense of humor--while remaining professional and informative along the way. I actually read many of the online reviews of Park Avenue BMW and almost every single one of them was stellar (thought maybe too good to be true?) After our experience on Saturday, where we were pleased enough to buy TWO cars, I am happy to leave ANOTHER rave review. Park Avenue is the way to go!! THANK YOU. More

I schedule a meeting with Daniel Pieroni 2 hours in advance and he know exactly how to handle it. I told him what I need and we shake hands after 30 minutes for the price I wanted. I got the car yes advance and he know exactly how to handle it. I told him what I need and we shake hands after 30 minutes for the price I wanted. I got the car yesterday with full tank of gas exactly one day before my old car lease is over Thank you again. More

I've been working with Craig for years and I wouldn't buy a BMW from anyone else. He makes the process efficient and he listens to exactly what I want. Thanks again! wouldn't buy a BMW from anyone else. He makes the process efficient and he listens to exactly what I want. Thanks again! More

Excellent service! They answered all questions, willing to work with customer to fulfill all their needs. Tom was extremely patient with me and overall great! to work with customer to fulfill all their needs. Tom was extremely patient with me and overall great! More

Steven is a really good sales man to work with. He is honest to us and give us a reasonable price for our lovely car. honest to us and give us a reasonable price for our lovely car. More

This has been the third time that my husband and I have traveled to park ave BMW to purchase. In honesty we have tried to purchase closer to our home which would be open road Springfield nj as well as BMW traveled to park ave BMW to purchase. In honesty we have tried to purchase closer to our home which would be open road Springfield nj as well as BMW in morristown next to my husband's place of business. Unfortunately we found the customer service to be almost non existent as we were ignored even by the receptionist. Park ave BMW made us feel like our hard earned money was appreciated and their frindly caring staff made us feel right at home. More

Tom is the most fantastic car salesman! He called me when it was close to the time my lease was up to make sure that it was on my radar. He knows my preferences when it comes to features and options - when it was close to the time my lease was up to make sure that it was on my radar. He knows my preferences when it comes to features and options - as well as my price sensitivity - so was able to have a car with all the options I would ever need and want on it for a price less than I was paying now. He smoothed out the entire purchase process so that I was in and out in no time - which is perfect for me as the busy executive. The entire dealership was very friendly - making sure that I was being helped, had coffee, etc. - just plain welcoming which also made the whole experience enjoyable. And, Tom doesn't stop once the ink dries on the contract. He has always been there in the past (and I know in the future) when I have questions or comments regarding features and functions of the car. He helps set it up, walks me through it, and makes sure I'm happy. I LOVE THIS DEALERSHIP - AND MOST OF ALL, I LOVE TOM!! [And I made sure to tell the dealership manager before I left.] Kudos to Park Ave BMW and mucho kudos to Tom. More