Park Ave BMW

Internet Sales was the way to go for me, since I live in Pa. Steven Mercier was with me every step of the way. My BMW is my dream car. While on this journey to find a new car, there were times when I di Pa. Steven Mercier was with me every step of the way. My BMW is my dream car. While on this journey to find a new car, there were times when I did not see this dream coming true. However, Steven did. Thank-You so much for all your help, and the tank of gas. I love my BMW X1, I feel like it was made for me! I had an Outstanding Experience working with Steven Mercier. Everything was ready for us when we got to the dealership. Much Love! to Steven and Park Ave BMW. Grace J. More

Francine Barbieri is undoubtedly the best auto salesperson I have ever encountered. Francine is highly customer oriented, listens very well to your stated interests, and matches these to the car salesperson I have ever encountered. Francine is highly customer oriented, listens very well to your stated interests, and matches these to the car that best fits your needs. Having had my previous auto destroyed by Hurricane Sandy, I needed a car quickly and found that Francine was right there, helping me through the challenges of reviewing the inventory, test driving, reaching an agreement on the car of my choice, a beautiful 2010 535ix, and getting this terrific car ready for delivery so quickly. Francine is the best!! More

Before I went there I made a few calls to inquire pricing and stock for CPO BMW 3-series cars. Brett was the person picking up the phone and was very patient and nice to answer my questions. I went to check and stock for CPO BMW 3-series cars. Brett was the person picking up the phone and was very patient and nice to answer my questions. I went to check out the cars last Saturday, Brett was very professional and courteous throughout the day. The weather was really cold but he stood outside in the freeze and patiently showed me all the choices. He also let me test drive 2 different cars with no problem what so ever. During price negotiation everything was smooth and I didn't feel any awkwardness, I guess it's his talent to make customer feel comfortable. He and his team even made extra mile in teaching me ways on how to save more money. At the end he taught me every single features in the car and helped me setup Bluetooth radio system. Overall I really recommend this sales and dealership team. I wish them and everybody going there to buy a car a happy and enjoyable time. More

Larry is by far the best service attendant I have ever dealt with ever. He knows his stuff and exemplifies true customer service. He takes care of his customers and makes sure he can do everything in his dealt with ever. He knows his stuff and exemplifies true customer service. He takes care of his customers and makes sure he can do everything in his power to solve all your problems. I refuse to go there and deal with anyone else. Not because they are bad attendants but because once you deal with someone like Larry it is hard to go to anyone else. He is the best and it shows every time I have to take my cars in for service. Thanks for all you do Larry. You are greatly appreciated More

My experience with Park Ave BMW and Sabit was great. He made the whole experience easier and he made the process of leasing a new BMW very pleasant. made the whole experience easier and he made the process of leasing a new BMW very pleasant. More

In an industry with so many choices, I felt compelled to rate Park Avenue BMW on Dealer Rater as I was very impressed with the service and integrity, especailly after dealing with some other dealers. From rate Park Avenue BMW on Dealer Rater as I was very impressed with the service and integrity, especailly after dealing with some other dealers. From first correspondence to taking delivery of our new BMW and returning our lease, the process was streamlined and pleasant with no pressure and straight forward pricing. I highly recommend Brad Russak (my client advisor) and his team to anyone in the market for a BMW. More

The whole team was wonderful, an experience that I have never had at any dealership in my entire life. The level of respect, trust, responsiveness, and service is second-to-none at Park Ave BMW, whether it never had at any dealership in my entire life. The level of respect, trust, responsiveness, and service is second-to-none at Park Ave BMW, whether it be at the dealership or the service center. This is the third car that my Firm has acquired from your dealership, and the service and treatment seems to get better every time. Best Regards, and looking forward to acquiring my next car, Jeremy S. Piccini. More

Tom really took care of me. This is my 5th BMW however this is my 1st sales experience where I left the dealership feeling completely satisfied and happy. Tom was very kind to my needs, promptly retur this is my 1st sales experience where I left the dealership feeling completely satisfied and happy. Tom was very kind to my needs, promptly returned all of my calls and went out of his way to ensure I was happy. Thanks again!! More

I value customer service both personally and professionally. I expect it and will not tolerate anything less. It's the way I treat my clients. My dealings with the Park Ave team were direct professionally. I expect it and will not tolerate anything less. It's the way I treat my clients. My dealings with the Park Ave team were direct, courteous and actually very pleasant. They were aggressive on pricing from the start so we didn't need to waste much time playing games. They handled my trade-in, in a similar manner. I was not pressured into buying "add-ons" by the Finance guy as we were formalizing the deal. They took the time AFTER the sale to make sure I knew how to use the vehicle. Great experience from a solid team. More

My family was severely affected my Super Storm Sandy. We lost both of our vechiles and had major home damage. My 2011 BMW X3 was a total loss from the flood. A week after our devastation, I called Jeremy Be lost both of our vechiles and had major home damage. My 2011 BMW X3 was a total loss from the flood. A week after our devastation, I called Jeremy Behar, to inform him of the loss, because he had been my client advisor(now sales manager)the prior year. I felt very confortable with him and knew I wanted another BMW. When I went to see him I informed him I only had 6 days left with the loaner car and needed a new BMW with lower payments because of our situation. He not only was able to get me a new 2013 BMW X1 but he also was able to get it in 5 days and lowered my payments! Jeremy made the entire process very easy because he knew the state of mind I was in and all the other things I had to worry about! Daniel Pieroni was the other client advisor that helped with my sale. He made the paper work easy because he knew I didn't have the time to come in so we did it all through email. The day I picked up my new X1, Daniel was so sincere and made the process very quick. He was so understanding of the situation. When I had to finalize all the paper work with Ryan McGowan, (financial manager) he made it all a breeze! Even the receptionist was a sweet heart! This is my forth BMW because of the amazing sales and the service! When my BMW needs service, Larry Weiner is the service consultant I always call! He always is so friendly! When my vechile needs service he immediately gets me a appointment, a loaner (when needed) and always gets my vechile back promptly. Now I don't dread truck/car shopping or service because of the wonderful service I receive from all these fantastic employees! Every 3 years when my lease is over I automatically go to BMW!!! More