Park Chrysler Jeep
Burnsville, MN
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Norman Coco was great to work with, efficient, great with every detail, friendly and did what I needed to be done. As a Jeep leaser for 20 years it was the best experience I've ever had. I didn't get jerked every detail, friendly and did what I needed to be done. As a Jeep leaser for 20 years it was the best experience I've ever had. I didn't get jerked around like I've been with other Jeep dealerships. A few of the nitty gritty details that needed to be cleared up after the lease was complete were done so quickly. I'd recommend anyone to Park Jeep for the great service of both Norman and Alex in finance. More
We would recommend Park Jeep Chrysler to anyone. As a matter of fact,after we bought our car, we called my mother to buy a car from the same dealership and the same salesman that we dealt with who was No matter of fact,after we bought our car, we called my mother to buy a car from the same dealership and the same salesman that we dealt with who was Norman Coco. I had called Norman a couple of days before to let him know that we were coming to the twin cities area from Duluth to buy a car. He took the time to let us know what kind of vehicles that they had that we were interested in. We called him when we got to the dealership, and he made himself readily available. He was courteous and very friendly. He was very easy to talk to and humorous. We felt very at home. He ended up giving us a very fair price on the car, and gave us a fair price for our trade. He was also knowledgeable and We left very happy! We love our new car, and I would go back to Park Jeep Chrysler for all my car needs. More
Norman was a very refreshing individual to deal with. He seems to understand people and has a desire to please the customer. We felt we were treated with respect and he was able to find th ecar we wanted. T seems to understand people and has a desire to please the customer. We felt we were treated with respect and he was able to find th ecar we wanted. The trade in value along with the purchase price meet our requirements and our expectations. First time I dont feel like I got screwed walking away from a car deal. More
Since totaling my Santa Fe early in March, I have been on a quest to find a good replacement. I have gone to almost every car dealership in my area, and for the most part was very disappointed, not in the p a quest to find a good replacement. I have gone to almost every car dealership in my area, and for the most part was very disappointed, not in the product, but in the attitude of the sales department. I would consider most of them "order takers" instead of professional sales people. Even at a place that advertised "we need you more than you need us" failed to live up to its billing. When I called Park Jeep to inquire about a vehicle, I was invited to come in for a test drive. I explained that because of a snow storm, I would have to wait until I could get my wife's car out of the garage. The person I talked to, Norm Coco, said "no problem - I drive a Jeep - I will come and pick you up!" He and George Wilkinson (he came along as navigator) picked me up and drove me to the dealership. My test drive of my 2010 Compass turned out to be a long one since I was called to North St. Paul to pick up a video project. During that time Norm and I became better acquainted. I was impressed that he was interested in me and my needs and honestly didn't put any pressure on me to purchase the vehicle. Long story short - I purchased the vehicle - was able to meet other staff people, including Mike Choe, the sales manager, and other staff members, including one of the owners. I have been impressed with the dealerships desire to be known for integrity and exceptional customer service. When I go there I feel like I am part of the "Park-Jeep" family. More
George went above and beyond to help me out. He let me take the vehicle for the weekend, after I had been in an accident. I wasn't even sure if I was going to be able to buy it, of course I did. The att take the vehicle for the weekend, after I had been in an accident. I wasn't even sure if I was going to be able to buy it, of course I did. The attitude and atmosphere at Park Chrysler Jeep compared to other dealerships was amazing. They all seemed to love their jobs and there was no pressure to buy. Really felt like george was willing to go the extra mile. More
Elisabeth was timely, an advocate for us and gave us a great deal. I highly recommend her to work with. She stayed late to allow me time to get my daughter out to see the car, and then it was only a shor great deal. I highly recommend her to work with. She stayed late to allow me time to get my daughter out to see the car, and then it was only a short time to finalize the paperwork. Her followup is superior. More
I've purchased two jeeps from Park Jeep in the past and when I decided that I was ready for a third, my first stop was to Park Jeep. Was I ever surprised. I found a vehicle I was mildly interested in. W when I decided that I was ready for a third, my first stop was to Park Jeep. Was I ever surprised. I found a vehicle I was mildly interested in. Went on a test drive and decided I'd like to see what the "numbers" were on my trade and on the vehicle I was looking at. I was informed by Mike Choe, the General manager, that even though the asking price of the vehicle I was looking at was Three (3) thousand dollars over blue book value, he wasn't going to budge, even though he couldn't explain why, other than saying "I had to pay more than blue book to get it". After that I decided to put off buying a car for a little while. I ended up buying a Jeep from another dealer (another story) and had to stop by Park Jeep to look for some parts. I ran into a salesperson who asked where I purchased my jeep and was then told that they could have sold me the same vehicle for less. What bothers me is their website listed the price at more than what I paid for the vehicle I was driving. Lowest price first, I think not! What really bothered me about this was that if they really wanted my business why did they try to low ball my trade-in when another dealership had no problem paying what I was asking. I love the fact that they know about Jeeps, but have a problem with their "business" practices. More
I've bought three Jeeps from Wendy and Kevin Lowen at Park Jeep. My family bought 2 others. These guys are great and have always helped me out when I need it. The service department is where I drop a sta Park Jeep. My family bought 2 others. These guys are great and have always helped me out when I need it. The service department is where I drop a star. I've had less than satisfactory experience there. My suggestion is to buy a vehicle here but service it elsewhere. More
My 2002 Jeep Wrangler Sport was purchased new in January 2002. Between January 2002 and June 2006 this supposedly "Trail Ready" 4x4 endured: five-5 factory recalls, two-2 sets of front brake rotors,replace 2002. Between January 2002 and June 2006 this supposedly "Trail Ready" 4x4 endured: five-5 factory recalls, two-2 sets of front brake rotors,replacement of both front sway bar links (this vehicle never went off-road), replacement of the fuel sending unit, replacement of the O2 sensor, a blown head gasket, replacement of both front turn signal housings two-2 times and eleven-11 front turn signal bulbs (the front turn signalsare mounted in the front fenders - the tire spray in wet conditions fills the inadequately sealed turn signal housings). This vehicle had all regular service performed by Park Jeep under the purchsed service plan. All things considered the vehicle was a xxx, the dealer (and Chrysler's) response was to ask me if I wanted to trade in for a different Chrysler product. I responded by buying a Ford Van! Prior to this, I had been a loyal "MOPAR" fan owning nothing but Plymouth and Dodge products until this Jeep - never again. Granted the dealer did not build the product, unfortunately they were just stuck supporting a product that was not subjected to quality engineering for material selection, assembly or design prior to its delivery to the dealership. More
My vehicle gets serviced by this dealer evey month. Evey time it is very easy and convenient to set up an appointment. They even send appointment reminders to your cell phone! Any time I have had a proble time it is very easy and convenient to set up an appointment. They even send appointment reminders to your cell phone! Any time I have had a problem or needed and oil change, the experience was great and they were able to get me in and out fast! I am very pleased with the work they provide me on my Jeep! I definitely reccommend this dealer for your service needs! More