Park Place Lexus Grapevine
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,303 reviews
Hate car buying process but this was pretty painless I don't like dealing with the whole car buying situation. We did all our research online and talked to Danny via email and one short phone call. Com I don't like dealing with the whole car buying situation. We did all our research online and talked to Danny via email and one short phone call. Completed our financing paperwork a week before we drove to Dallas. I was in Dallas to work so I only had about 1.5 hours (start to finish) to get the deal done. Danny knew which car we wanted and had the information on our trade-in. Danny made this a pretty decent experience...needed to come up a little on the trade in value, but in the end made the deal with what I was willing to accept for trade-in. Got good interest rate on loan and we were done in 1 hour and about 20 minutes. Thumbs up Danny and Park Place Lexus Grapevine! More
Repeat Customer! I came back to Park Place after three years because the service and staff were excellent the first time around and I am happy to say that the second v I came back to Park Place after three years because the service and staff were excellent the first time around and I am happy to say that the second visit proved to be just as rewarding! I had a great new Sales Expert, Josue Escoto, who worked with me to find the perfect car at the perfect price. I love my new Certified Lexus IS 250 FSport! Josue was knowledgeable about the car, the warranties and financing. He always had a smile and didn't seem like a salesman - always a plus in my book! I will be back again when it is time for a new ride (not too soon though - this one is great!). :) More
Park Place Pleases! Very simply, I will never own any other vehicle than a Lexus Certified Pre-Owned vehicle, & I will purchase it from Park Place Lexus in Grapevine! Very simply, I will never own any other vehicle than a Lexus Certified Pre-Owned vehicle, & I will purchase it from Park Place Lexus in Grapevine! More
Love Park Place From sales to service, the staff is always helpful and friendly! They make you feel like there are no silly questions and I have plenty of those :) From sales to service, the staff is always helpful and friendly! They make you feel like there are no silly questions and I have plenty of those :) More
Non pushy, Friendly, easy and efficient I recently purchased a lexis rx 350 from park place and Nathan was my sales guy. From my past experiences, you walk into a dealership ready for a str I recently purchased a lexis rx 350 from park place and Nathan was my sales guy. From my past experiences, you walk into a dealership ready for a stressful experience including haggling and dealing with sleazy types if you are unfortunate enough. To my surprise Nathan and park place proved to be just the opposite of this. He was a professional, patient, gave me straight answers and made the entire process a breeze. He even made arrangements such that I could deliver the car as a surprise at a later date. If I were to purchase another lexus again, I'll definitely go here. More
Extremely friendly, professional and prompt. I just purchased my fifth Lexus. As much as I love the product, it is Park Place Lexus in Grapevine that keeps me coming back. My entire transaction I just purchased my fifth Lexus. As much as I love the product, it is Park Place Lexus in Grapevine that keeps me coming back. My entire transaction is stress free; from my sales experience to the impeccable service i receive each and every time I take my vehicle in for anything from an oil change to warranty work. I highly recommend this dealership to anyone in the market for a new or used Lexus product. In one word, awesome. More
Dealership Great dealership and very professional. Love the friendly service and staff at the Grapevine location. They are very knowledgeable of their products a Great dealership and very professional. Love the friendly service and staff at the Grapevine location. They are very knowledgeable of their products and helpful with your needs. More
Great Experience! Terry Song and the entire Team were great! I love my new Lexus. I highly recommend this dealership. I truly believe they value your business. Terry Song and the entire Team were great! I love my new Lexus. I highly recommend this dealership. I truly believe they value your business. More
Number 10 I bought my first Lexus from Park Place in Grapevine one week after the dealership opened. I have purchased every vehicle from Park Place except my 19 I bought my first Lexus from Park Place in Grapevine one week after the dealership opened. I have purchased every vehicle from Park Place except my 1958 Chevrolet Apache because they did not stock it. More
Perfection! Craig Williams made buying our new Lexus so easy! His professionalism and courtesy in answering questions, taking photos, explaining the details of th Craig Williams made buying our new Lexus so easy! His professionalism and courtesy in answering questions, taking photos, explaining the details of the car, and time spent with us was so refreshing! We WILL recommend buying cars from this dealership and Craig! Thank you! More