Park Place Lexus Grapevine
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,303 reviews
A great experience I was comparing the Lexus along with the Cadillac, Infinity, and Acura. When I got to Park Place, I was immediately impressed with the dealership I was comparing the Lexus along with the Cadillac, Infinity, and Acura. When I got to Park Place, I was immediately impressed with the dealership - a very up-scale atmosphere and decor. Though the snacks could be better! Craig was very low key, but effective, as we looked for the perfect vehicle - which we ultimately found, a gorgeous champagne 350 with the beige interior. A truly beautiful vehicle. I've taken advantage of the car wash service only once so far but will again as that is a real treat. Car shopping is not something one looks forward to in general but this was a very pleasant experience. More
Quick and Easy This was my best auto purchase experience to date. Shane was very helpful and informative. I will for sure return in the future. I highly recommend P This was my best auto purchase experience to date. Shane was very helpful and informative. I will for sure return in the future. I highly recommend Park Place Lexus and Shane Welter. More
Awesome!!! Very busy that day, but took the time to answer all my questions. Ned took the time to search for the right car for us and the buying process was ver Very busy that day, but took the time to answer all my questions. Ned took the time to search for the right car for us and the buying process was very transparent. No back and forth, good open discussion. Overall, awesome experience. More
Excellent Customer Service! Because of Ezell we came back to Park Place Lexue to purchase our 3rd Lexus! He is patient and always has a smile. It is always an overall great ex Because of Ezell we came back to Park Place Lexue to purchase our 3rd Lexus! He is patient and always has a smile. It is always an overall great experience working with him. More
Good customer service Very helpful very friendly and great at helping us find the right car he gave us great customer service explained everything with a lot of details I w Very helpful very friendly and great at helping us find the right car he gave us great customer service explained everything with a lot of details I would recommend Ferid Feratovic to anyone who's in need of a good sales person and wants a great car he has lots of experience and really knows what he's doing when it comes to what your looking for in great quality and price More
EXCELLENT CUSTOMER SERVICE it was a pleasure to purchase our GX 460 from Pat Goebel. He was very patient and professional. My wife contacted the dealership on a Friday evening it was a pleasure to purchase our GX 460 from Pat Goebel. He was very patient and professional. My wife contacted the dealership on a Friday evening spoke with Pat. She was really impressed with him. We arrived the next morning Pat took care of everything! Pat and the Park Place Lexus team provided EXCELLENT service!! I highly recommend Pat Goebel and Park Place Lexus.. More
Best customer service It was a pleasure to buy a car without most of the hassel of a dealership. Brandon Chong, our salesman was great! He was patient and wanted to be the It was a pleasure to buy a car without most of the hassel of a dealership. Brandon Chong, our salesman was great! He was patient and wanted to be the best help he can be. He kept us informed and made us feel comfortable. Brandon took care of everything from negotiating to financing. It was was a breeze and pleasurable experience on the finance side too. I would highly recommend Brandon Chong and Park Place Lexus Grapevine. More
Excellent customer service We had an excellent service with Mr. Reuben McPherson during my son's firs experience buying a car, Mr. McPherson made his and our experience very sim We had an excellent service with Mr. Reuben McPherson during my son's firs experience buying a car, Mr. McPherson made his and our experience very simple, we definitely recommend Reuben and the dealership!!! More
The place to go! I've now bought two cars from Emily House at Park Place Grapevine in the last two years and both experiences have been wonderful. The before and after I've now bought two cars from Emily House at Park Place Grapevine in the last two years and both experiences have been wonderful. The before and after the service commitment are what make her and the dealership great and the reason I opted to buy a second car one so soon. I would highly, highly recommend you make your first and last stop here if you're thinking of purchasing, you will not be disappointed. More
Online purchase I like the online service from park place!... It was easy and fast!....after researched for the car, options, and target price, then call and talk to I like the online service from park place!... It was easy and fast!....after researched for the car, options, and target price, then call and talk to the online specialist for about 30 mins, and that was it! I got a new car! Thanks to Emily House, she helped to make my buying new car process so easy and convience. Over all, liked the online process, this is the 1st time that I spent less than 3 hours from start to driving the car out of the dealer! More