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Park Place Lexus Grapevine
Grapevine, TX
2,303 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,303 reviews
August 26, 2016
Comfortable I was nervous about buying a car by my self because I usually have someone with me to help. James McDonald was wonderful and easy to talk with. He wor I was nervous about buying a car by my self because I usually have someone with me to help. James McDonald was wonderful and easy to talk with. He worked on my Preferences for my vehicle and found all the required criteria that I presented to him. He did this quickly and pleasantly. Once I purchased my vehicle he walked me through how to use everything and help set up a few of the features. Great experience overall. More
by Amy J
Employees Worked With
Duane in Services, James McDonald
Helpful August 25, 2016
Great car buying experience!! I worked with Rob Herring, and he was extremely helpful. There was never any pressure, and he went out of his way to answer all of my questions. He I worked with Rob Herring, and he was extremely helpful. There was never any pressure, and he went out of his way to answer all of my questions. He even contacted me after the sale to make sure I was happy with my car. My husband is seriously considering a Lexus sometime in the near future, and he will definitely contact Rob. Dealerships definitely need more salesmen like him. More
by Marlene Koonce
Employees Worked With
Rob Herring
August 22, 2016
Best experience ever in buying a car If you are in the car market or just looking--try Park Place Lexus Grapevine and ask for Danny Cantu. He is one of a kind. He provides excellent ser If you are in the car market or just looking--try Park Place Lexus Grapevine and ask for Danny Cantu. He is one of a kind. He provides excellent service and no pressure. He answered all questions, gave recommendations, and left the rest to us. Dealers need more people like him. He is outstanding. More
by meggie
Employees Worked With
Danny Cantu
August 19, 2016
Purchasing a Used Car Joe Phu assisted me in purchasing a Lexus 3 years ago. The entire process was very professional, courteous and easy to navigate through. Due to chan Joe Phu assisted me in purchasing a Lexus 3 years ago. The entire process was very professional, courteous and easy to navigate through. Due to changes in my lifestyle, it became necessary to trade my Lexus for a vehicle more suited for country roads. After finding a used Explorer on the Park Place website that had been gently used, Joe made arrangements to have it delivered from their Plano location to Grapevine. It was waiting when I arrived and after a test drive, Joe processed the trade-in and I was quickly on my way. My experience at Park Place in Grapevine has been exceptional in every aspect. Their service department is the best and Joe follows-up to ensure you are taken care of down to the last detail. Thank you Park Place Lexus! More
by B Ames
Employees Worked With
Joe Phu
August 19, 2016
Best car buying experience I worked with Nathan for over a month and it was the best car buying experience I've had. He was never pushy. I felt like he gave me straight answers I worked with Nathan for over a month and it was the best car buying experience I've had. He was never pushy. I felt like he gave me straight answers but most of a he listened and responded accordingly. I would definitely recommend him to my friends More
by Cwest2016
Employees Worked With
Nathan Henry
August 18, 2016
Best ever! Best ever car buying experience and we've bought many luxury cars! Kevin Cleveland did everything we needed and didn't waste our time doing anything u Best ever car buying experience and we've bought many luxury cars! Kevin Cleveland did everything we needed and didn't waste our time doing anything unnecessary. Beside being very professional and courteous, his somewhat quirky personality made it fun! I commented to him that everything you read talks about Sewell's exemplary customer service but he was better (and we've been to Sewell.) he blushed and thanked us. Buy from him, you won't be disappointed. More
by meg999
Employees Worked With
Kevin Cleveland
August 17, 2016
Buy remotely Our previous car buying experiences were good with this dealership so we were willing to sign a contract on a car, and make the 14 hour drive to trans Our previous car buying experiences were good with this dealership so we were willing to sign a contract on a car, and make the 14 hour drive to transact. We were disappointed the car wasn't cleaned prior to our departure. This is a little thing, but this car dealership is so good, these little things can stick out. More
by 68madman
Employees Worked With
Rob Herring
August 17, 2016
BEST EXPERIENCE EVER This was the first I have ever purchase a new vehicle and my experience was this awesome. I will never purchase a car any place else. Super happy wi This was the first I have ever purchase a new vehicle and my experience was this awesome. I will never purchase a car any place else. Super happy with my NX200t. More
by llindsey56
Employees Worked With
Matt Woolsey, Zack Henry
August 15, 2016
Love My Certified Lexus!!!! I had already heard great things about Park Place, but now I have had the experience! Reuben McPherson was so easy to work with and may it so easy to I had already heard great things about Park Place, but now I have had the experience! Reuben McPherson was so easy to work with and may it so easy to purchase my Lexus! So easy I told my niece and she purchased the next week from Reuben as well! Awesome dealership!!! More
by Pepper1961
Employees Worked With
Reuben McPherson
August 15, 2016
Excellent and Seamless Car Buying Experience Michael Moore was very helpful, and made the car buying process seamless to purchase our Lexus. He was very courteous, offering services in the dealer Michael Moore was very helpful, and made the car buying process seamless to purchase our Lexus. He was very courteous, offering services in the dealership's luxurious lounge, stocked with refreshments. Michael met all of our expectations and then some. Thank you Michael and Park Place Grapevine for a great experience! We know where to come for our next purchase! More
by JCWalk
Employees Worked With
Michael Moore
