Park Place Lexus Grapevine

Bobby met us at the door and helped to find the Pre-owned Lexus we were looking for. He guided us through the buying process and introduced us to ammenities available at Park Place. We are extremely please Lexus we were looking for. He guided us through the buying process and introduced us to ammenities available at Park Place. We are extremely pleased with both the dealership and Bobby. I would certainly recommed both to friends and family. Jerry Kreutzer More

Shawn is a faboulous individual with a great 'customer first' perspective. Our objective during this visit was just to understand if we would be able to get a Lexus RX and thanks to Shawn's pers 'customer first' perspective. Our objective during this visit was just to understand if we would be able to get a Lexus RX and thanks to Shawn's personalised service we ended up signing the deal the same day. More

Ed was very helpful and takes his time to explain the features of the car I purchased. This was my first auto purchase and he made the process seamless and as efficient as possible. features of the car I purchased. This was my first auto purchase and he made the process seamless and as efficient as possible. More

Just bought our 5th car at Park Place Lexus with the help of Josh Patel, our sales consultant for all 5 of our cars! We even referred our extended family and Josh had helped them as well. We will continue ou of Josh Patel, our sales consultant for all 5 of our cars! We even referred our extended family and Josh had helped them as well. We will continue our car purchases with Josh and Park Place Lexus! I would highly reccomend them! More

This is the fifth car we have purchased from Lexus and our saleman, John Schock is the reason for our loyalty. We always are cared for with utmost professionalism. John takes the time to listen to what our saleman, John Schock is the reason for our loyalty. We always are cared for with utmost professionalism. John takes the time to listen to what we need, what we like about our current cars, what we would like to see in our next car, and helps guide us to the best car possible. We never owned a Lexus before 2008 and now will never own a car other than a Lexus. John's customer care is unsurpassed! More

This is my wife's third purchase of an RX from Park Place. Our sales person Molly was a pleasure to do business with. She was very perfessional and took a long time explaining the NEW RX upgrades to Place. Our sales person Molly was a pleasure to do business with. She was very perfessional and took a long time explaining the NEW RX upgrades to the wife. She has followed up with a phone call to make sure we were OK and to answer any questions we may have. More

W purchased from Walter our first Lexus and had a great experience. When we were ready to trade in our vehicle, we went back to Walter. We appreciate his honesty and willingness to listen to what our wants experience. When we were ready to trade in our vehicle, we went back to Walter. We appreciate his honesty and willingness to listen to what our wants and needs were. More

I initially went to Park Place Lexus to service my then Lexus..but after looking at the vehicles on the lot, I decided to trade in and buy another SUV. I met Nick and he was a delight to work with. The e Lexus..but after looking at the vehicles on the lot, I decided to trade in and buy another SUV. I met Nick and he was a delight to work with. The entire transaction was smooth and pleasant. The customer service is exceptional. I expect to make this my dealership for a very long time. Thank you Nick for such great service. It makes a huge difference. More

We traded in a Park Place Mercedes Benz SL500 for a new Park Place Lexus ES350. Rueben substituted for our sales rep at the last moment and agreed to honor the stated trade-in price, (without even seeing t Park Place Lexus ES350. Rueben substituted for our sales rep at the last moment and agreed to honor the stated trade-in price, (without even seeing the vehicle), which was a thousand dollars more than any other dealer in the Dallas Fort Worth area had offered. Reuben provided an excellent test drive allowing us to put the new car through all types of traffic and challenging emergency maneuvers. We felt very comfortable making a deal that night after closing hours without shopping any further and secure in the knowledge that Park Place would always stand by their reputation for customer satisfaction to make things right - no matter the problem. We look forward to many more years of business with Park Place Grapevine - whether its a used Mercedes or a brand new Lexus. More

I had to buy a car unexpectedly after having a car accident that totaled my vehicle. I met Nick Beljin on my first visit to Park Place Lexus and told him what I was looking for under the less than ide accident that totaled my vehicle. I met Nick Beljin on my first visit to Park Place Lexus and told him what I was looking for under the less than ideal circumstances. He searched over several weeks, calling me to update me on anything he found that he thought would fit what I needed. He was extremely professional and never gave up trying to find the right vehicle! On the day I finally purchased with Nick in a trainig class, Johnny Malaspina stepped in to help complete the purchase and spoke with Nick by phone. Johnny was also professional, knowledgeable and friendly, and finance manager Kevin Navid went above and beyond in getting the best financing. I left the dealership happier than I had been in a long time! I visited many dealerships across the metroplex and NONE of them compared to the service and experience at Park Place Lexus. I will HIGHLYrecommend Nick and Johnny to anyone I know. I can't say enough about the positive impression established with this dealership! More