Park Place Lexus Grapevine
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,304 reviews
Clay was very helpful in trying to find me a used Lexus IS350C but was unsuccessful. Is was just after the earthquake in Japan. So I decided to buy a new one. I was treated better by Clay and others at thi IS350C but was unsuccessful. Is was just after the earthquake in Japan. So I decided to buy a new one. I was treated better by Clay and others at this dealership than I have ever been treated at any other dealership. I plan on being a repeat customer. More
The experience was great. There was no pressure and got a great deal. I worked with Molly and Ned. They gave great communication. They took all the time I needed and worked around my schedule. They had to br great deal. I worked with Molly and Ned. They gave great communication. They took all the time I needed and worked around my schedule. They had to bring my car in from another dealership out of state and I was able to trade my car a week before to them. They gave me a loan car until mine arrived. I love my ne GS 350. More
very positive overall experience. everyone was very friendly and helpful. I have always liked the service and the little"perks" such as the free car wash is always a plus. It's the little extras that friendly and helpful. I have always liked the service and the little"perks" such as the free car wash is always a plus. It's the little extras that make the difference. More
Hasan put me at ease since this is was the first car I (Karen) purchased in eleven years. We just started looking for a car but bought the car two days after our visit. We both did internet searches a (Karen) purchased in eleven years. We just started looking for a car but bought the car two days after our visit. We both did internet searches and reviews on the Lexus and two other vehicles but were leaning towards a Lexus. I think the service and personal touch of not only our salesperson, Hasan, but the entire dealership, was the determining factor. More
This is the 3rd Lexus we have bought from Pat. There is never any pressure & we hope we will always get the best deal possible. The surroundings are very pleasant and everyone is always very friendly never any pressure & we hope we will always get the best deal possible. The surroundings are very pleasant and everyone is always very friendly. More
I was pleased by the way I was treated. I have bought several cars from Park Place Lexus and have always had good experiences with the people working there. I have recommened Park Place to friends and re several cars from Park Place Lexus and have always had good experiences with the people working there. I have recommened Park Place to friends and relatives and several have bought cars there. Jerry Hall More
I bought a hybrid CT. The experience was great. The salesperson Kevin was friendly and enthusiastic, and knew the ins and outs of the car. I never felt any pressure. I felt informed when making the p salesperson Kevin was friendly and enthusiastic, and knew the ins and outs of the car. I never felt any pressure. I felt informed when making the purchasing decision. I would recommend Kevin to anyone interested in a Lexus. A top notch, A+, gold medal, blue ribbon experience. More
The ultimate experience for purchasing a vehicle. When at the dealership, every experience has been fantastic. Take the time to visit and let them provide you with the same experience. the dealership, every experience has been fantastic. Take the time to visit and let them provide you with the same experience. More
Great job by Ned. Ned took us for a test drive Friday night even as the doors to the business was closing. We test drove 8 cars over two days. Ned was the only one to call us just to see if we had any night even as the doors to the business was closing. We test drove 8 cars over two days. Ned was the only one to call us just to see if we had any questions about the car - no sales pressure - just a friendly call. We knew when we went back to Lexus and working with Ned, this is where we wanted to buy our new car. Note I was trading in a 2001 Toyota Highlander so had been a while since I bought a new car. Please be sure Ned knows we had a great experiece with him and will recommend him and the Lexus dealership to our friends and family. Oren and Regina Ross More
Mark made purchasing I formative and fun for the whole family. He really intetacted well with my wife and 2 kids. He knew everything about the suv which I do not find at different dealerships. Mark was family. He really intetacted well with my wife and 2 kids. He knew everything about the suv which I do not find at different dealerships. Mark was honest and wanted to make a fair deal. We appreciate his great attitude and knowledge. Juan Puentes was very helpful and nice. This is the 3rd Lexus and our 2nd from Juan and Park Place. My wife says she is a Lexus girl and Juan and Mark are keeping her that way. They helped me plan a big surprise on Saturday that totally caught her off guard and they even took pics for us. Thank you guys. Barry More