Park Place Lexus Plano
Plano, TX
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Everyone at the dealership was professional, reasonable and cooperative. The initial offer price was so reasonable that there was little if anything to negotiate. The service is always excellent and I al and cooperative. The initial offer price was so reasonable that there was little if anything to negotiate. The service is always excellent and I always am made to feel as though my business is very appreciated. More
Robert Gabriel was fantastic to work with. He took the time to clearly explain the benefits of leasing over buying. He had done a lot of research for us prior to us showing up so we made good use of our t time to clearly explain the benefits of leasing over buying. He had done a lot of research for us prior to us showing up so we made good use of our time. This was the only positive experience from start to finish that we have ever had buying a new car. More
Viktor makes everything so easy and he has so much knowledge about Lexus vehicles. I have never asked a question he could not answer. He makes us feel like we are the most important people in the wo knowledge about Lexus vehicles. I have never asked a question he could not answer. He makes us feel like we are the most important people in the world when we are working together, but it doesn't stop there. He is in constant contact throughout each year. The dealership is so customer friendly and I simply LOVE the coke mix in the customer lounge. (it's a girl thing). Thank you Park Place Lexus for your over the top customer care and thank you Viktor for taking the yuck out of the purchasing experience and replacing it with ahhh! More
The customer service was excellent and high pressure sales techniques were never used. My questions were answered promptly and directly and decisions during negotiations were made quickly. I will use sales techniques were never used. My questions were answered promptly and directly and decisions during negotiations were made quickly. I will use this dealer for my next purchase. More
Robert sold a car to both my wife and myself. he was very patient with us to help us figure out the right colors and options that would best fit our needs. We have recommeded Robert several times to our very patient with us to help us figure out the right colors and options that would best fit our needs. We have recommeded Robert several times to our friends and will continue to do so. More
Park Place Lexus and especially Robert were fantastic in every way. Customer service from beginning to end is why I bought my second RX. Robert was professional, thorough, knowledgeable and helpful with t every way. Customer service from beginning to end is why I bought my second RX. Robert was professional, thorough, knowledgeable and helpful with the decision making process. We regularly give out his name to everyone! More
He has sold me several cars over the years and is always helpful and friendly. He always remembers me even if I haven't seen him in a year. He remembers what I like and details about things I have told him helpful and friendly. He always remembers me even if I haven't seen him in a year. He remembers what I like and details about things I have told him. Awesome More
This is my very first experience with buying a Lexus and I had never been so comfortable with asking questions and having someone go out of their way to help me out. Park Place Lexus has awesome customer se I had never been so comfortable with asking questions and having someone go out of their way to help me out. Park Place Lexus has awesome customer service!! More
He is friendly and helpful. He explained to us in detail how to operate each device. He showed how to connect cell phone to Bluetooth and did it for us. how to operate each device. He showed how to connect cell phone to Bluetooth and did it for us. More
Had great experience buying first Lexus. No pressure and Robert worked to get everything I wanted. They went above and beyond to make me happy. Robert worked to get everything I wanted. They went above and beyond to make me happy. More