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Parks Chevrolet Spartanburg

Spartanburg, SC

4.6
277 Reviews

1051 Asheville Highway

Spartanburg, SC

29303

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277 Reviews of Parks Chevrolet Spartanburg

May 24, 2023

Danilo was helpful and very friendly. He worked with us and accommodate our needs very easily. The whole team was really good. The process was seamless More

by SG12345678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danilo Gomez
May 23, 2023

Derek is an excellent seller, very agile, quick to solve a problem and provide a solution, dealers are very lucky to have a seller like Derek on the team More

by MAURICIO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek
May 23, 2023

I had a great experience! My salesperson was Dennis. If you go to Parks, request Dennis! He was so helpful and kind. I also worked with Josh. Josh was super as well! I highly More

by Kim211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis, Josh,
January 16, 2023

I spoke to Jonathan Bussey. Told them what I was looking for and found a Tahoe I liked. Sent the vin and photos of my trader to him for his “used car dept guy”. Said he’d get b More

by jblackmon84
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jonathan Bussey
January 06, 2023

Contacted the dealership and spoke with Mrs Brandi Fowler was very nice and answered all my questions about the truck I was interested in. Was very helpful and will be trading in my truck for a new one thank More

by Ibrad21
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandi Folwer
September 29, 2021

Not the best customer service. Carson did the very MINIMUM. He didn’t check to see if we had a warranty on our truck after we asked him to check. He told us that we didnt have the power train warranty More

by angry customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carson
September 02, 2021

Was promptly met when I arrived at the dealership to have my car serviced. Carson did a good job and corrected an error on my bill without a problem, Well pleased with my visit to Chevrolet of Spartanburg. More

by Mlfreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Williams
Sep 02, 2021 -

Parks Chevrolet Spartanburg responded

We are thrilled that you had such a positive service experience with Carson and our team! Thank you for giving Chevrolet of Spartanburg your business, we look forward to welcoming you back in the future.

August 21, 2021

Bear was my salesman who was top notch and worked with me to get the deal done .the whole team from the greeter when you walk in to the guys running the numbers to the papers being finalized . Even the detai More

by On mith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The whole family
Aug 21, 2021 -

Parks Chevrolet Spartanburg responded

It speaks volumes that so many of our team members played such an important role in the success of your experience! We greatly appreciate you taking the time to share positive feedback with us. We're so glad you put your trust in Chevrolet of Spartanburg to assist you with your purchase and we look forward to working as a team to take fantastic care of you again down the road!

August 16, 2021

I contacted the dealership about a car I was interested in buying and after speaking with the sales rep I was given an out the door price that was $4,700 over what the list price was!! I just don’t feel th More

by Med4562
Price
Recommend Dealer
No
Employees Worked With
Danilo
Aug 16, 2021 -

Parks Chevrolet Spartanburg responded

I apologize for any lack of communication regarding your vehicle of interest. We strive to deliver a seamless and transparent purchasing process, and it is never our intention to mislead our guests. I understand that you are frustrated, and I would appreciate the chance to speak with you to see if there is anything I can do to help straighten this out. If you are willing to discuss this further, please give me a call at your earliest convenience. Thank you, Forrest Langford - Sales Manager - 864-582-9090

July 29, 2021

We made service reservation on a Wednesday for a Thursday appointment. Appointment was not in their system. Part was not ordered and had to wait till Monday. Car ready on late Tuesday and was on hike 30+ mi More

by donnaburroughs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
Jul 30, 2021 -

Parks Chevrolet Spartanburg responded

Donna - I'm so sorry if the process took longer than anticipated. We try to provide a seamless experience for guests and it is disappointing to know that did not come through to you. I'd be more than willing to discuss any outstanding concerns together. Please don't hesitate to give me a call. Thanks, Roy Botts - Service Manager - 864-582-9090

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