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Parks Chevrolet Spartanburg

Spartanburg, SC

4.6
279 Reviews

1051 Asheville Highway

Spartanburg, SC

29303

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279 Reviews of Parks Chevrolet Spartanburg

August 16, 2021

I contacted the dealership about a car I was interested in buying and after speaking with the sales rep I was given an out the door price that was $4,700 over what the list price was!! I just don’t feel th More

by Med4562
Price
Recommend Dealer
No
Employees Worked With
Danilo
Aug 16, 2021 -

Parks Chevrolet Spartanburg responded

I apologize for any lack of communication regarding your vehicle of interest. We strive to deliver a seamless and transparent purchasing process, and it is never our intention to mislead our guests. I understand that you are frustrated, and I would appreciate the chance to speak with you to see if there is anything I can do to help straighten this out. If you are willing to discuss this further, please give me a call at your earliest convenience. Thank you, Forrest Langford - Sales Manager - 864-582-9090

July 29, 2021

We made service reservation on a Wednesday for a Thursday appointment. Appointment was not in their system. Part was not ordered and had to wait till Monday. Car ready on late Tuesday and was on hike 30+ mi More

by donnaburroughs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
Jul 30, 2021 -

Parks Chevrolet Spartanburg responded

Donna - I'm so sorry if the process took longer than anticipated. We try to provide a seamless experience for guests and it is disappointing to know that did not come through to you. I'd be more than willing to discuss any outstanding concerns together. Please don't hesitate to give me a call. Thanks, Roy Botts - Service Manager - 864-582-9090

July 29, 2021

Today I was getting ready to purchase a vehicle for $14,000. It turns out the final price was $3,000 more than asking. During the test drive the salesman and myself felt something like the transmissi More

by vanclark
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
Jul 30, 2021 -

Parks Chevrolet Spartanburg responded

Thank you for visiting our dealership. This vehicle was a recent trade and was still in the process of recon, but I do apologize that you weren't satisfied. I would like to clarify that this car is 11 years old and being sold AS-IS. Any issues that require fixing will have additional costs. We would love to earn your business if ever possible, so please don't hesitate to contact me directly. Jason Scott - General Manager - (864) 582-9090

Jul 30, 2021 -

vanclark responded

It’s true the car is 11 years old, however, I’ve never had a dealer begin to enforce up charges after they’ve received a cash offer. The “As Is” offer should go into force once we’ve closed the deal and I left the lot. I surely hope you’ve increased your asking price to $16,500 or to whatever you need. It should not have happened while you had an active customer that has submitted a cash offer. I will not be returning to your lot, furthermore, I will take every opportunity to tell friends and family what happened.

July 09, 2021

Jay, took very good care of me, I called and told him what I was looking for and he did an awesome job helping me get the car I wanted. Derrick, showed me the features of the car and he was very helpful More

by MCC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Derrick
Jul 12, 2021 -

Parks Chevrolet Spartanburg responded

Thank you for reviewing Chevrolet of Spartanburg! We're glad to hear that Jay and the rest of the team took such great care of you and helped you find the perfect set of wheels. Safe travels, and see you again next time!

June 30, 2021

Got there 10 minutes before appointment still 1 hour and 30 minutes for oil change and tire rotation More

by russell.goings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 01, 2021 -

Parks Chevrolet Spartanburg responded

Thank you for taking the time to leave us this review and feedback. We do strive for efficient service here, and I will be sure to share this with my team to ensure we work to improve our speed going forward. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Roy Botts - Service Manager - 864-582-9090

June 25, 2021

Carson is a SWEETHEART!!! I will be back for services in the future. More

by QueenRose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson
Jun 27, 2021 -

Parks Chevrolet Spartanburg responded

Thank you for the lovely review! We are delighted that Carson was able to provide an exceptional service experience and we will be sure to pass along your kudos. Safe travels! - Chevrolet of Spartanburg

June 24, 2021

salesman was very good went out of his way to help . More

by dbc1944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustapha Onley
Jun 24, 2021 -

Parks Chevrolet Spartanburg responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Chevrolet of Spartanburg, and if you ever need anything else, don't hesitate to come back and see us again!

June 09, 2021

New to the car selling/buying industry, however, Anthony and Forrest we’re great to talk to! I look forward to future business opportunities, great to meet you both! More

by Kesha14628
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony, Forrest
Jun 09, 2021 -

Parks Chevrolet Spartanburg responded

Thanks for the awesome feedback! We are thrilled Anthony and Forrest welcomed you to our dealership and were able to send you home in a vehicle that is right for you. Thanks for choosing Chevrolet of Spartanburg. Take care and enjoy the new ride!

May 26, 2021

Danillo was very nice,and easy to work with.through the Danillo was very nice,and easy to work with. through the whole process I felt very comfortable no pressure . my salesman was very knowledgeable anb p More

by Olega75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danello
May 26, 2021 -

Parks Chevrolet Spartanburg responded

Thank you so much for taking time to share this feedback! We love to hear that our team guided you through the buying process with excellent service. Congratulations on your new vehicle! All of us at Chevrolet of Spartanburg are grateful for your business and kind review.

May 24, 2021

I have been a loyal customer of GM for many years. I have never waited an hour and a half for an oil change at any GM dealership before. There is something bad wrong with a service department that takes that More

by percyburrell
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Williams and Brian
May 25, 2021 -

Parks Chevrolet Spartanburg responded

We are sorry to hear that the wait time for your oil change was longer than expected. We strive to complete our service in a timely manner and will pass your feedback along to our team. If there is anything else you'd like to share in the meantime, I invite you to give me a call at 864-582-9090. We are grateful for your business and hope to have the chance to impress you in the future. Thanks, Roy Botts - Service Manager

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