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Parks Ford Lincoln of Gainesville
Gainesville, FL
1,927 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,927 reviews
October 24, 2024
Every experience with this service department has been awful. The communication with customers is horrible, we got service done and had the same issue occur less than a week later, forcing us to return, w awful. The communication with customers is horrible, we got service done and had the same issue occur less than a week later, forcing us to return, we called multiple times to get updates on our vehicle and were either put on hold for 20+ minutes or were told that they couldn’t give us an update because they couldn’t get in touch with the person on our account. This was after we were promised a phone call that never came. I’ve come to this dept multiple times for recalls and other issues, and never once has it been a smooth experience. This dept needs a serious overhaul. I will be driving to Ocala for any future service and will likely never purchase a Hyundai again just to avoid this service department. More
by Atw2224
Verified CustomerEmployees Worked With
I don’t know who I worked with. There were multiple people.
October 23, 2024
Sales guy Marco was great to work with, but overal experience with the dealer in general was not the best. I would not consider buying my next vehicle there. experience with the dealer in general was not the best. I would not consider buying my next vehicle there. More
by Ricardo
Employees Worked With
October 23, 2024
It was the first ford Dealership we have purchased from that the communication was outstanding that the communication was outstanding More
by dvs1cvs1
October 23, 2024
Ike was my salesman and he was amazing. I needed a new car so badly but I couldn't get any other dealer to help me and I went there and he made sure I left with a new vehicle. Also made my I needed a new car so badly but I couldn't get any other dealer to help me and I went there and he made sure I left with a new vehicle. Also made my daughter feel like a part of the process. More
by arielfipps90
October 23, 2024
every one was awesome. they were awesome with the delivery, the explanations and the friendliness. they were awesome with the delivery, the explanations and the friendliness. More
by johnecasse
October 22, 2024
Great service and environment from the moment I stepped through the door. They listened to my concerns and the service was very quick. I couldn’t pick up my car that day and was able to leave it over night through the door. They listened to my concerns and the service was very quick. I couldn’t pick up my car that day and was able to leave it over night with a swift pickup! More
by Tyla Hall
Employees Worked With
Levin Hickman
October 22, 2024
My check engine light came on and Park’s was able to work me in that day so I could plan my week. Fixed it on time afternn be parts came in. me in that day so I could plan my week. Fixed it on time afternn be parts came in. More
by JOCONO
