I had spent a fair amount of time researching SUVs to replace my truck. When I went to Parks Ford, Matt Fortin spent considerable time answering numerous questions. He did so in a completely low-key, low-pressure manner. Frankly, his approach was a factor in my coming back to the dealership later that day to determine if we could reach a deal. As Matt was busy, I worked with Cameron Costello on trade-in and pricing. I had done my research and knew exactly what I wanted to pay. I was pretty amazed when they hit that number almost perfectly. Both Matt and Cameron did a fantastic job and was pleased with both the sale and follow-up process.
I had a great experience with Matt as he helped me trade in my old truck for a brand new f-150. He got me a lot more than I was expecting for trade-in and even included some great discounts on my new vehicle. Very knowledgeable and professional. I will definitely recommend to all of my friends and will be back soon to trade-up my wife's vehicle soon. Thanks Matt!
Matt found a vehicle for me, It's what we wanted and he and George Plourde had out of there in less that one hour. My health at the time was not good so I am very thankful to both of them. It was a great experience. I will be back again. Thanks! They went the extra mile.
I didn’t walk into the dealership that day planning on purchasing my car, however Matt helped me negotiate an amazing deal that was better than I’d have ever expected. He made himself readily available during and after the sale with anything I needed. I purchased the car back in August and went back today to schedule an oil change. As soon as I walked in Matt recognized me and said happy birthday. I thanked him and asked about getting the service done. He walked me over to service and didn’t leave my company until the appointment was made. Matt’s outstanding customer service is unrivaled.
Matt was friendly and helpful throughout the truck buying experience. He was both knowledgeable about the buying process and professional. He helped me negotiate a more than fair price and made sure that my every need was addressed. I will definitely look for him when I go to purchase a vehicle for my teenage daughter. Thank you so much for making the experience such a pleasure.
Hello and thank you for the wonderful Five (5) Star Review to describe your recent experience at Parks Ford/Lincoln of Gainesville. On behalf of the entire Sales Team that assist you, I (we) would like to extend a heartfelt "Thank You" for taking the time to share your experience. We are proud to have the opportunity to be of service to you and look forward to seeing you again in the not too distant future. Should you have any questions or need any special assistance, just give me a call. It is our pleasure to be of service. With Respect, Brent Russell, Director of Customer Relations.
August 29, 2018
"Very helpful and great experience!!"
- Robbie mumford
I drove in with my trade and drove out with our new truck in just a couple short hours. Matt is a great person to work with..(not a pushy salesman just trying to get your dollar) he took care of us like we were family. When I get ready to purchase again there’s no doubt where I’ll go!
Good Day! My name is Brent Russell and I am responsible for reading every review, comment, or suggestion about Parks Ford of Gainesville. I am writing to thank you for writing such a wonderful review of your experience with Matt Fortin. In particular, I appreciate the specifics you included of your experience. I am using your feedback to help reinforce actions that you and others have found beneficial. At Parks of Gainesville, you REALLY COUNT. With Respect, Brent Russell - Director, Customer Relations.
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