Parks Ford Lincoln of Gainesville

Traveling from South Florida to Gainesville to buy are car might seem crazy but it was So worth it. Buying a car is like getting a root canal without anesthesia. But not at Parks. Mike Abitino and George car might seem crazy but it was So worth it. Buying a car is like getting a root canal without anesthesia. But not at Parks. Mike Abitino and George Plourde actually made the process painless. They were more than fair from beginning to end. George haggled with a couple of lenders and got me a ratefar better than I could have expected. I truly could not be more pleased. More

From the beginning to the end of my experience I found it to be excellent service, they were patient, polite, knowledgeable about wasI looking for and best of all. All my questions were answered. If you are to be excellent service, they were patient, polite, knowledgeable about wasI looking for and best of all. All my questions were answered. If you are in need of car please visit Parks ford lincoln of Gainesville and ask for Ryan! More

Purchased 2 trucks from Parks Ford in November. Both deals went very smooth and easy. No pressure, quick paperwork and great customer service. I will be buying more vehicles from Parks Ford. Both deals went very smooth and easy. No pressure, quick paperwork and great customer service. I will be buying more vehicles from Parks Ford. More

My mustang had a recall on it for the wiring harness on the back up camera. Scheduled an appointment 3 weeks prior for 8:30am. The morning of I drop my car off and I’m asked if I had a ride home and I resp the back up camera. Scheduled an appointment 3 weeks prior for 8:30am. The morning of I drop my car off and I’m asked if I had a ride home and I responded with no I don’t, how long is it going to take. Service advisor had no time frame to give or plan what so ever for my vehicle. Even informed the car could have to stay over night. I was not aware of that at all prior to my appointment. No time to plan for it. I don’t receive a call until 1:30pm that afternoon to inform me there was no issue with my camera and it was good to go. I was not fond of that answer because I specifically told the service team 3 weeks prior to my appointment my back up camera was glitching or leaving a black screen saying to contact dealership. Service advisor said well that was not said to us in the morning. I informed the individual I made you guys aware of it 3 weeks ago, should have took note of the issue. The service team barely had any clue about what the recall was about. Advisor said well that’s an aback up camera issue not a wiring issue. I told him recall clearly states back up camera and wiring harness. Service advisor informs me he will talk to his tech again and give me a call back. About 2 hours later I call for an update and front desk can not get a hold of the service department. After 3 hours of waiting I finally get a call back from service and I’m informed that the back up camera issue did occur and that it was the wiring harness. He said they had a wiring harness in stock but that they had to keep the car overnight to complete the job. Told me it would get started night of and be finished next morning. Advisor then had no plan or estimate of my car being done for the next morning. Now I was without a car for a whole day plus who knows how long for the next day. Service team was terrible and did not seem to want to work on my vehicle. It seems absurd to take all day and a next day just to check and replace a wiring harness. Will not be back. Very unhappy with the unpreparedness and last minute info. My appointment was specifically booked 3 weeks prior because they were busy. They should’ve been ready for my vehicle after 3 weeks of a scheduled appointment. More

I like the truck I bought. I don't care for the battery going dead the next day and the dealer saying sorry we had no idea there was an issue. Almost like they they charged t I don't care for the battery going dead the next day and the dealer saying sorry we had no idea there was an issue. Almost like they they charged the dead battery and then gave me the keys. Typical dealership washing their hands with any issues they sell you. Its not like the battery went dead 6 months later lol. Salesman says 2 weeks ago he is checking with his sales manager but today calls and has no knowledge of the sales manager checking into it. This is why I rarely ever buy from a dealer. More

Rudy Porter was a great first experience with this dealership. I was able to text, call or stop by to reach Rudy and have my questions answered about which vehicle to purchase and how to get financing dealership. I was able to text, call or stop by to reach Rudy and have my questions answered about which vehicle to purchase and how to get financing. More

First we schedule an appointment a week out. They had the vehicle 10 days before they end look at it. Took explorer in for service diagnose with a problem roughly $1000 and we agreed then found They had the vehicle 10 days before they end look at it. Took explorer in for service diagnose with a problem roughly $1000 and we agreed then found something else after we agreed so up to roughly $1700 for the work. They tell now another problem cause break problems possible 2700 for complete wiring harness. We said not because it was only a possible problem. We got the auto back and now doing the same thing as before we spent 1700. The service manger said it was the wiring harness and we said no you said that was an issue with the brakes. He then proceed to call us a liar and said he never said that. Horrible absolutely horrible customer service. Someone really needs to hold these people accountable. Go to Santa Fe Ford way nicer and way more honest. Sham on Park Ford More

Enjoyable buying experience. Process was handled timely and professionally. Mike Abitino and George in finance did a fantastic job from beginning to final process. Process was handled timely and professionally. Mike Abitino and George in finance did a fantastic job from beginning to final process. More

Eric didn’t take responsibility for a botched oil change. I left a poor review on another website and he called and left a voicemail threatening me if I didn’t take it down. Avoid this place if possible. I left a poor review on another website and he called and left a voicemail threatening me if I didn’t take it down. Avoid this place if possible. More

I was debating on whether to wait and continue to shop around; however, customer service with Harold Miles was the deciding factor. His pleasant attitude and knowledge made the difference. around; however, customer service with Harold Miles was the deciding factor. His pleasant attitude and knowledge made the difference. More