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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
2,621 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,621 reviews

April 13, 2025

Fraser is great at keeping us informed of the problems and also the time line More

by foursonsmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
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Apr 13, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback! We’re glad Fraser did a great job keeping you informed throughout the process. I’ll be sure to pass along your kind words. Looking forward to seeing you again soon! Michael Muldoon Service Manager 864-918-7012

April 12, 2025

Motor is burning oil. This car is known to have this issue, and even has classes action cases against them. Yet the won't address the real issue but instead suggest repair More

by dwgalloway
Recommend Dealer
No
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Apr 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Hello, Thank you for providing your feedback. I'm sorry we did not meet your expectations during your service visit. Please help me address your concern of the oil burning condition on your vehicle. I can be reached directly on my mobile. Please feel free to call at your convenience. Gerald Acevedo Service Manager Parks Hyundai of Gainesville

April 12, 2025

Vern was a great technician. Answered all of my questions and actually listened. He is an asset to your organization. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern
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Apr 13, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re glad Vern took the time to listen and answer your questions thoroughly. He’s definitely an asset to our team, and I’ll be sure to share your comments with him. Looking forward to seeing you again! Michael Muldoon Service Manager 864-918-7012

April 12, 2025

Dependable Great communication Attentive Timely Friendly Always made me feel like my needs were important and foremost to her service experience More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Houlahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donovan Plank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience. We are glad to hear that our team provided attentive, timely service and made your needs a priority. We appreciate your visit and look forward to seeing you again. Michael Muldoon Service Manager 864-918-7012

April 11, 2025

My car still check haptic steering wheel system is still popping up. No real answer to the problem More

by zlwpfw
Recommend Dealer
No
Employees Worked With
Not sure
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Apr 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Hello, Thank you for providing your feedback. I'm sorry we did not meet your expectations during your service visit. Please help me address your concern with the haptic steering wheel system on your vehicle. I can be reached directly on my mobile. Please feel free to call at your convenience. Gerald Acevedo Service Manager Parks Hyundai of Gainesville

April 09, 2025

I’m always satisfied with my Tech, Bill. He always listens to my needs and follows through taking care of them. Thank you, Bill. More

by PEGAREI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We’re grateful to have Bill on our team, and it’s great to hear he consistently listens and takes care of your needs. We’ll be sure to pass along your thanks! Michael Muldoon Service Manager 864-918-7012

April 09, 2025

De Juan Allen was our sales expert, Awesome experience from start to finish . Loving our new Mustang More

by Jackhvac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weir Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowell Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dejuan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re thrilled to hear you had an awesome experience with De Juan Allen and are loving your new Mustang. Enjoy the ride, and we look forward to seeing you again when its time for maintenance! Michael Muldoon Service Manager 864-918-7012

April 09, 2025

I was very pleased with the service received. This was my first time there since the change in management. Everyone was very professional. Fraser, Jeffrey and Nakia made my experience a pleasant More

by elainejohnson4878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser Ardrey, Jeffrey Hedrick, Nakia Cleveland.
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Apr 09, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad your first visit under the new management was a positive one. Fraser, Jeffrey, and Nakia will be happy to hear they made your experience a pleasant one. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012

April 08, 2025

Paid for oil change, and tire rotation. I marked the tires myself, and when I picked the truck up, I noticed that the tires were not rotated. Went back in to make sure I paid for a tire rot More

by Tabbie05
Recommend Dealer
No
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Apr 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for bringing this to our attention. I’d appreciate the chance to speak with you directly and learn more about your recent service. Please give me a call on my direct line—I look forward to speaking with you and resolving this concern. Michael Muldoon Service Manager 864-918-7012

April 08, 2025

Worst service and dealership. Got screwed out of an inspection fee that was not even done. If I could give zero stars I would. More

by CHRISTINE.JOHNS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ari
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Apr 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Ms. Johns, I am so sorry to read that you were not satisfied with the service performed. We may have had a miscommunication, we did advise you that there was a splice in your fuel line and that we would need to go further to determine if there was more damage. That was the reason for the crank no start after you installed the battery. If you would like to discuss further, please feel free to give me a call. Donna Houlahan Service Director 352-372-4251

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