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Parks Ford Lincoln of Gainesville
Gainesville, FL
1,905 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,905 reviews
September 22, 2025
Like all others they want to buy, but honestly they are not honest or completely true to their word. Finance guy Marco(?) Rushes you thru everything and they say he will contact you but dont, he talk to fa not honest or completely true to their word. Finance guy Marco(?) Rushes you thru everything and they say he will contact you but dont, he talk to fast to understand I had to stop him & say wait a minute. I would tell others to go there but watch out for tge running back & forth its tiresome. Austin & Marco made promises they haven't kept... making me feel I made a mistake in purchasing my favorite vehicle ?? More
by sharionwilliams1
Verified CustomerEmployees Worked With
Austin Chambers
September 21, 2025
Good job on servicing my car in a very timely manner. Thank you very much. Thank you very much. More
by ykhw59a
Employees Worked With
September 19, 2025
The service advisor was dismissive, condescending, unprofessional, and blatantly uninterested in helping since my vehicle was out of warranty. unprofessional, and blatantly uninterested in helping since my vehicle was out of warranty. More
by LIZRN2B
Employees Worked With
September 18, 2025
My service person was good. It was just an extremely busy day there so I couldn’t wait while my vehicle to be serviced. It was just an extremely busy day there so I couldn’t wait while my vehicle to be serviced. More
by cepinks
September 18, 2025
Dejuan and his staff were most helpful and professional. The vehicle purchase process was not at all stressful. Thank you. Very happy with the vehicle. The vehicle purchase process was not at all stressful. Thank you. Very happy with the vehicle. More
by Bill
September 18, 2025
Dealership refused to perform service that was scheduled for 150K transmission service per Ford Explorer Maintenance Manual. Customer Service Representative stated that he did not recommended the service. A for 150K transmission service per Ford Explorer Maintenance Manual. Customer Service Representative stated that he did not recommended the service. After stating multiple times I wanted the transmission they didn’t service it. When I asked if I authorized other recommended service to be done and I replied “yes” they did all other recommended service except the scheduled appointment (transmission service). The bill was $1100 for 4 spark plugs, and a couple of air filters. When I asked way the transmission was not serviced… they stated “Well we didn’t have to time… etc” Horrible service & CSR’s that do not even know vehicles maintenance service intervals. I WOULD NOT recommend this dealership for any work to be done or purchase a vehicle. More
by KAYALLANE
Employees Worked With
September 18, 2025
The staff are always friendly and go above and beyond to accommodate your needs. Always receive good service. accommodate your needs. Always receive good service. More
by veronica.williams4
Employees Worked With
September 17, 2025
I had a 3:30 appointment I was out of there at 6:00 wasn't happy about that but the service was good wasn't happy about that but the service was good More
by rhaines4443
Employees Worked With
September 17, 2025
Service was excellent just that I had to wait too long. I arrived before 10 am and left around 2 pm I arrived before 10 am and left around 2 pm More
by enerpower18
Employees Worked With
September 17, 2025
Awesome 👌 great guys good hospitality real friendly great service and give you the better deal great service and give you the better deal More
by lcrusaw
