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Parks Ford Lincoln of Gainesville

Gainesville, FL

4.3
1,697 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 1,697 reviews

June 24, 2025

I visited the service department for the first time to have an oil change and service done on a recall.. I was seen on schedule and manager was very courteous and knowledgeable. He took care of the situat More

by pedrotorres216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro O' Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Reliable, prompt, communicative. Didn't oversell me Love the fact that they came to my house for servicing. More

by jennalderman45
Recommend Dealer
Yes
Employees Worked With
Ari Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Flores
June 24, 2025

Edwin was very quick, knowledgeable & polite. When mechanics forgot to wash my vehicle he was ready to do it himself! I was disappointed that my maintenance wasn't free since I was a month too la More

by dardism
Recommend Dealer
Yes
Employees Worked With
Edwin St. Louis
June 24, 2025

Terrible. Ripped me off and lied to me about needing a new knuckle for my vehicle. Will never be returning More

by marymetheney
Recommend Dealer
No
Employees Worked With
Fraser and Micheal
Jun 26, 2025 -

Parks Ford Lincoln of Gainesville responded

I'm sorry to hear you feel this way. We inspected your vehicle and shared the findings we believed were necessary at the time. I’d appreciate the opportunity to speak with you directly and clear up any confusion. Please feel free to reach out to me at your convenience. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 24, 2025

Very fast and courteous service. Scheduling as was a breeze and my oil change was completed at our home same day! A+ More

by ladycady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
vern
Jun 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad to hear your mobile service experience was quick and convenient. We look forward to seeing you again soon. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 23, 2025

The service tech (Fraser) was excellent and very helpful. It was the service manager whom was not helpful More

by Daniel.cueva
Recommend Dealer
No
Employees Worked With
Service manager did not wish to honour warranty.
Jun 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. I’m glad to hear Fraser took great care of you. I’m sorry the process for getting the tire covered felt frustrating — we always want to help, but we must follow the warranty procedures to ensure coverage. I’d appreciate the opportunity to speak with you directly if there’s anything further I can do. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 21, 2025

I was able to get my appt in just a few days, valet service was great, Bill as always, very professional. More

by SB3CBS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback! We're glad to hear you had a smooth experience with valet service and that Bill took great care of you. We look forward to seeing you again for your next visit. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 21, 2025

Clean, every employee was very nice, honest helpful and fair, they offered fresh coffee and More

by RICHARDNEJBAUER0237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Truck is not a as advertised. Said it passed the Ford blue inspection. I’ve had to replace the wipers already, which are supposed to be good. The rear door open light is constantl More

by bwhiting05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George Plourde
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Bill Stoufer was very helpful as he always is & kept me informed at every step More

by R_RICKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re glad to hear Bill took great care of you and kept you informed throughout your visit. We appreciate your continued trust and look forward to seeing you for your next service. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com