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Parks Ford Lincoln of Gainesville

Gainesville, FL

4.3
2,486 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,486 reviews

August 08, 2025

My service advisor is great. However your inspection fee are ridiculously expensive! And you didn't properly address the problem the first time. Second time it's you need a new a More

by RICK2801
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Edwin Saint Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

I was again very pleased at the service that was provided at parks. I will use them whenever it’s necessary. More

by tom@pyelaw.com
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Recommend Dealer
Yes
Employees Worked With
Alejandro O' Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel was also very helpful
August 07, 2025

Parks was very easy to get along with and the service was great, I highly recommend them More

by ala_agator
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rylee Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words and recommendation! I’m glad our team made things easy and delivered great service. We truly appreciate your support and look forward to seeing you again. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

August 06, 2025

Fernando was so thoughtful and helpful. You make it easy to work with you. And I appreciate everything. My only wish is that you pointed out that there was no backup camera, because I misse More

by bfish2
Recommend Dealer
Yes
Employees Worked With
Fernando
August 06, 2025

Bill in service dept is awesome. I waited a long long time For my car part. Sales people not hitting the mark. My husband told salesmen several times he wanted another car but they More

by NO26
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience and for your kind words about Bill — I’m glad he took great care of you. I’m sorry to hear about the delay in getting your part and the missed opportunity to help with your husband’s vehicle purchase. We value your loyalty to Lincoln and would love the chance to make things right in the future. Please feel free to reach out to me anytime. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

August 06, 2025

Efficient and on time for recall service done at my home. Just wish Ford had made them aware of requirements to get it done before he made a useless trip! More

by MERIHOLDE5
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I don’t know
Aug 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback. I’m glad we were able to complete your recall efficiently at your home, but I understand how frustrating that initial trip must have been. I’ll share your comments so we can work on improving communication and avoiding situations like that in the future. I appreciate your patience and your business. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

August 06, 2025

I had a great experience with everyone at Parks. Greatest me outside, clean lounge with snacks, water and TV. Great team there. More

by alejandro.oreilly
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alejandro O' Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

The service rep was not there for my appointment even twenty minutes after. He was there for pickup either. Was given a $10,000+ quote and the inspection video showed the tire tread depth and battery ter More

by stwvegamewell
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Not listed
Aug 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for bringing this to my attention. I’m sorry you experienced delays at both drop-off and pickup, and that your inspection video didn’t address the suspension concerns. That’s not the level of service or communication we want to provide. I’d like to review your visit in detail and go over the inspection results with you so we can make sure everything is addressed properly. Please reach out to me directly so we can discuss and find the best path forward. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

August 05, 2025

Customer Service was excellent and I was in and out Scheduling was easy They always take care of me when I'm in there More

by lateshabartee
Recommend Dealer
Yes
August 05, 2025

He was acurate informative and kept me up to date on the status. He was polite More

by CRAZZYWOLF1
Recommend Dealer
Yes
Employees Worked With
Dont recall hia name other then it starts with. J
Aug 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback. I’m glad to hear you were kept informed throughout your visit and received polite, attentive service. We appreciate your business and look forward to helping you again in the future. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

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