Parks Ford Lincoln of Gainesville - Service Center

I took time out of my busy day to get there and not get a tire rotation or a wash for the car and they ask me if they could do it crappy. tire rotation or a wash for the car and they ask me if they could do it crappy. More

I was able to schedule this appointment Easily and the work was Completed satisfactory. The service advisor was polite and listened to the problems and was able to complete the work in a timely manner work was Completed satisfactory. The service advisor was polite and listened to the problems and was able to complete the work in a timely manner More

They valued me as a customer. They were honest and prompt and completing my cats service. They were honest and prompt and completing my cats service. More

I have found Parks Lincoln Ford and Bill Stoufer, my service representative, to be excellent with outstanding service. Someone I can appreciate and trust with my automobile. service representative, to be excellent with outstanding service. Someone I can appreciate and trust with my automobile. More

Disappointed to say the least. This is the 2nd time I’ve had an issue with the service department there. This is the 2nd time I’ve had an issue with the service department there. More

Bill Stoufer has been my contact and service representative for years, actually since before Parks Ford moved to this new location. He is always so kind and informative. Anytime I have a concern representative for years, actually since before Parks Ford moved to this new location. He is always so kind and informative. Anytime I have a concern regarding my car he is there to help and reassure me. Not only have I found the service at Parks Ford to be excellent, but I continue coming back because of Bill and his professionalism and kindness. More

Great service and location for easy access. They worked with us in scheduling according to our needs They worked with us in scheduling according to our needs More

I delt with DONNA in Hyundai service department she was thorough and answer my questions with knowledge . Also she followed thru with ever aspect of service to me with great efficency. It was a pleasure wo thorough and answer my questions with knowledge . Also she followed thru with ever aspect of service to me with great efficency. It was a pleasure working with her. The icing on the cake was that she said the car would be ready at a certain time and it was waiting for me when I arrived. Definitely an asset to the department. More

It was the first time using them, service was quick and communication between the service writer and myself was great. communication between the service writer and myself was great. More

(Parks Genesis) One of the worst service department operations I have ever experienced. Service scheduled two weeks in advance, yet no parts are available on date of service after the car is dropped o operations I have ever experienced. Service scheduled two weeks in advance, yet no parts are available on date of service after the car is dropped off . Parts ordered and purchased by customer, but then customer is informed that no service appointment is available to have parts installed for the next six months. There is a total lack of planning, coordination and communication. More