Parks Ford Lincoln of Gainesville - Service Center

I set an appointment for 1pm for service, when I got there, the lady immediately stated I would have to leave my vehicle and was not guaranteed my car would get looked at that day. I was not told prior there, the lady immediately stated I would have to leave my vehicle and was not guaranteed my car would get looked at that day. I was not told prior to booking my appointment about leaving my vehicle, I find it pointless and a waste of time to set an appointment if they will not be seen within that same day. More

Service was incomplete , lack of follow up Lack of communication Very disappointing , bills not clear. communication Very disappointing , bills not clear. More

Lied said they didn’t rotate tires because they could not find my wheel lock. But had brake pad measurements on invoice. They lost my wheel lock key. Cost me 150.00 to get the wheel locks off find my wheel lock. But had brake pad measurements on invoice. They lost my wheel lock key. Cost me 150.00 to get the wheel locks off More

I had my Hyundai Elantra towed in because of a sudden large oil leak. They diagnosed the problem as an extremely loose oil filter (!) and fixed it with an oil & filter change and also fixed a recall issu large oil leak. They diagnosed the problem as an extremely loose oil filter (!) and fixed it with an oil & filter change and also fixed a recall issue. The work was done in a timely manner and the crew were very pleasant and professional when I picked my car up. Very good experience. More

Does not provide service to their customers. Work was not completed when “finished”. Never tested the sunroof to see if it actually worked. Work was not completed when “finished”. Never tested the sunroof to see if it actually worked. More

I was happy to receive my suv in a short time thank u guys for such excellent job guys for such excellent job More

I love this dealership. Everybody is great! Mr Bill is awesome, Levin is awesome! Ford is awesome!! Everybody is great! Mr Bill is awesome, Levin is awesome! Ford is awesome!! More

I have been a customer since I moved to Florida in 2014. The sales and service are second to none in Gainesville. The sales and service are second to none in Gainesville. More

This is my 3rd car over that I have serviced at Ford since 2015. So far I am pleased with the service since 2015. So far I am pleased with the service More

Went in for a simple oil change. Left with my check oil light coming on and off. Magically now I need a new oil pressure switch and harness for $2K. Interesting….. Left with my check oil light coming on and off. Magically now I need a new oil pressure switch and harness for $2K. Interesting….. More