Parks Ford Lincoln of Gainesville - Service Center

I am very happy with the customer service attitude. But am some what dissatisfied with the way the technicians don't clean behind selves. We had grease all over the inside door panel after the last rep But am some what dissatisfied with the way the technicians don't clean behind selves. We had grease all over the inside door panel after the last repair. More

Love this place bill is awesome always takes care of me. . only place to purchase trust worthy . only place to purchase trust worthy More

Very professional, short wait time for most services. Have been able to be squeezed in at short notice Have been able to be squeezed in at short notice More

From purchase to service they are the absolute best. They are always attentive to accommodate our needs. Great group of people. They are always attentive to accommodate our needs. Great group of people. More

Excellent service department. Friendly staff. Always willing to help get our vehicles back on the road. Friendly staff. Always willing to help get our vehicles back on the road. More

Customer service used to top notch, and is not good now and could use improvement. and could use improvement. More

I'm very pleased with coming for my oil changed & other maintenance. Bill is a very good service advisor. maintenance. Bill is a very good service advisor. More

The work was done in a timely fashion and taking ownership of a mistake commutes while fixing a recall. ownership of a mistake commutes while fixing a recall. More

It was a pleasure to have my car serviced. Levin was great service writer and made sure I got taken care of Levin was great service writer and made sure I got taken care of More

Took over a week for "diagnostics" to run a scanner telling them I had a bad clutch actuator. Was told it cost over 5k to replace a part that only requires 3 screws to remove. Every time i called it to telling them I had a bad clutch actuator. Was told it cost over 5k to replace a part that only requires 3 screws to remove. Every time i called it took min 20 mins to get a person on the phone that could even check my file. Then after paying the diagnosis fee and having the car towed back to my house i found they left my car with the under carriage of disassembled and missing screws to put it back together. You guys should be ashamed at how this was handled. More