Parks Ford of Wesley Chapel

Satisfied!! With much hesitation and doubt entering a dealership, I was reassured immediately from Sales Consultant, Rich Jodway and Sales Manager, Frank Lacey. With much hesitation and doubt entering a dealership, I was reassured immediately from Sales Consultant, Rich Jodway and Sales Manager, Frank Lacey. I not only traded in my Ford vehicle and bought a new Ford vehicle, but met again with Frank, a long time friend of my father and met new acquaintances. Along with Carlos Gonzalez, everyone was very helpful in my understanding and working through all avenues involved with such an important purchase. I am entirely grateful for all the time and extra effort Rich offered me. As a single woman faced with such decisions and preparing myself as much as I could, Rich made it easier. I know I will enjoy my new car and I won't hesitate to contact Rich, Frank, or Carlos if I have any questions at all. It sure is comforting to know Parks Ford of Wesley Chapel is there to offer assistance anytime. Thank you again for your efforts and reassurance!! More

They really take care of you! I was having a hard time finding some very special stripes for my 2014 Mustang. I had called everywhere and searched online, to no avail. I talked to I was having a hard time finding some very special stripes for my 2014 Mustang. I had called everywhere and searched online, to no avail. I talked to the service department at PFofWC and within a day Alan Sarnes and his supervisor Ellis Adams had found them. I can't stress strongly enough how friendly and knowledgeable this dealership is. I bought my car new and will not consider taking it anywhere else. My exceptional experiences with this dealership started with Brett Rumford in sales and ended with Terry Mullane personally coming down to check on my satisfaction. They care - at ALL levels. More

Great experience buying a new truck!!! Upon arriving at the dealership I met the sales man Robert Stephens. He was very knowledgeable about the features of the truck. He knew every detail Upon arriving at the dealership I met the sales man Robert Stephens. He was very knowledgeable about the features of the truck. He knew every detail about what made ford products the best. He asked all the right questions about what I was looking for and made the decision very easy. He took as much time as needed and even offered and took me on several test drives. He went through almost every truck on the lot and showed me what each model had and the explained the different features from engine and transmission to interior seating. Something other sales people would never do. He took his time and explained every feature on the truck as well as features that are offered on other models . I have bought many cars over the years but he sold me on a Ford and I love my new truck. He is a awesome associate for Parks ford. I will be back to see him for my wife's next car!! Most of all Robert treated me like a friend and truly cares about his customers!! The dealership lets you shop at ease and I never felt sales pressure to buy, just a willing staff who just wanted to help me as a customer!! More

Bad timing I found a truck that sounded interesting to me online and called Parks Ford to arrange to see it. It was almost a two hour drive from my home but it I found a truck that sounded interesting to me online and called Parks Ford to arrange to see it. It was almost a two hour drive from my home but it seemed worth it. Unfortunately it was pouring rain when we arrived so a close inspection of the vehicle was impossible. Ricky was very personable and tried to be helpful but the paperwork seemed to take forever. We waited and waited and finally the finance person took us to his office. By the time we were through with finance it was late, we were exhausted and still faced a two hour drive home so we didn't take the time to have the systems in the truck explained. I am in the process of perusing the owners manual now (VERY boring reading). All in all I am satisfied with the service I received from Parks and would recommend them to others... TIP: Don't buy a vehicle in the rain! More

Great Dealer Excellent employee and great deal i will highly recommended. If you got any questions please fell free to contact me. Thank you have nice day. Excellent employee and great deal i will highly recommended. If you got any questions please fell free to contact me. Thank you have nice day. More

Will Bozeman is AWESOME !!! This dealership was awesome !! I am a first time buyer and they made it happen !! They were very nice and they didn't try to pressure me. My sales guy This dealership was awesome !! I am a first time buyer and they made it happen !! They were very nice and they didn't try to pressure me. My sales guy was Will Bozeman and he was phenomenal!!! He helped me sooo much and never seemed frustrated although I was there for well over 3 1/2 with the last hour in a half I was searching for car insurance! Everyone that I know is searching for a car I tell them to go to Ford to see Will because he is the "It" guy. I'm so thankful for my 2015 Fiesta !!! When I tell you that Will is the guy you want to see believe me he is !!! Paul was also awesome he did all he could to make sure I drove away !!! Thank you parks ford for making my first buying experience Phenomenal (: More

Great customer service We started to look for a car online and we found one we liked in Parks Ford website. Since the very first communication by email with Javier Zamora, w We started to look for a car online and we found one we liked in Parks Ford website. Since the very first communication by email with Javier Zamora, we felt his customer service was great. He responded to all our questions and concerns, he replied really fast to the emails and the phone calls with detailed and easy to read information. We live in Kissimmee and we decided to drive all the way to Tampa to test the car and when we got there we found ourselves surrounded by really nice people. Javier's Manager, Duber, was really nice and made us feel very comfortable. Carlos was great too, he was really willing to help us with the interest rate and provided different options so we could get the car. I would definitely recommend Parks Ford to friends and family, the two hour trip was really worth it, we got a great deal and the best of services. Special thanks to Javier Zamora for his patience and great customer service. More

Awesome "Sales" Experience The sales team and credit department were honest and up front and explained the process to me very well! I didn't feel pressured into buying. The sales team and credit department were honest and up front and explained the process to me very well! I didn't feel pressured into buying. More

Stellar service I recently purchased a vehicle from Will Bozeman. He was the most professional, courteous and efficient person I have ever dealt with. He made purchas I recently purchased a vehicle from Will Bozeman. He was the most professional, courteous and efficient person I have ever dealt with. He made purchasing my vehicle a pleasure! I explained what I was looking for and he delivered! More