Parks Ford of Wesley Chapel

Javier was a great salesman and took the time to educate me on the Fusion. He and Frank worked out an amicable deal for me on my new vehicle and gave me a price that fit my budget perfectly. Frank has a g me on the Fusion. He and Frank worked out an amicable deal for me on my new vehicle and gave me a price that fit my budget perfectly. Frank has a great Irish accent and certainly adds some uniqueness to the dealer. After negotiating with both of them and reaching an agreement, I can say without a doubt, I am most happy with my purchase and would recommend if you are looking for a new vehicle to please contact Javier and/or Frank. Javier also worked with me the day after my purchase for over an hour just to show me some of the many tech benefits of my new car (my previous car was over 10 years old so I had a lot to learn). Outside of the sales process, I must commend Carlos Gonzalez as well. Carlos is the Finance Manager at the dealer and handled my lease details the night of the purchase. Since that evening, some changes needed to be made to my lease which prompted numerous questions and phone calls from me. Carlos handled everything fantastically, completely professional and very straight-forward throughout the process of a few lease adjustments. Carlos is great asset to Parks Ford and his efforts "after the sale" have made a great impression on me as a customer. It is clear he knows the true meaning of exceptional customer service! I went to approximately 10 different dealers in the Tampa/St.Pete area including another Ford Dealer, Kia, Volkswagon, Buick, Dodge and Mazda and by far, my experience with Parks Ford was absolutely the best! Thank you again Javier, Frank and Carlos. More

We have been customers of this dealer for a couple of years. Customer Service have always exceeded our expectations. From service to buying a new car, staff members are always willing to help and satisfy years. Customer Service have always exceeded our expectations. From service to buying a new car, staff members are always willing to help and satisfy our needs. Great sample of high level of customer service. More

This was the most courteous, friendliest, cleanest and nicest dealership we visited out of the 6 that we did which made purchasing a vehicle there an easy choice. Everybody we dealt with while we were the nicest dealership we visited out of the 6 that we did which made purchasing a vehicle there an easy choice. Everybody we dealt with while we were there from Wayne to Marco to Carlos and everybody around and in between treated us pretty much like family as one of their advertisements inside actually states. This dealership had the best prices for used vehicles especially the Ford Edge's out of any dealership we saw. If you want to feel respected and somebody to actually earn your business visit this dealership! If you want to get the deal you want and possibly more then visit this dealership! No hassle and easygoing process and if you have a child its ok if you bring them because they have an amazing play area that kept our daughter busy(ours is 2). More

Ricky was excellent. Very straightforward and honest, no BS, he is why we bought from Parks Ford. Carlos was also great in handling the financing. Very very satisfying experience all around. BS, he is why we bought from Parks Ford. Carlos was also great in handling the financing. Very very satisfying experience all around. More

Service was great. I worked with some very professional associates. They treated me very well and answered all the questions I had. Only down side is the time it took to complete the car buying process. associates. They treated me very well and answered all the questions I had. Only down side is the time it took to complete the car buying process. More

My overall experience could not have been any better. Dave Durham is a friend that recommended Parks, and answered many of my questions before I met with Ricky & David. I did most of my explorations onli Dave Durham is a friend that recommended Parks, and answered many of my questions before I met with Ricky & David. I did most of my explorations online and Ricky provided all info & more that I requested. Ricky was with another customer on Thursday, 10/31/13 when I came in to complete my internet deal so David Bonsey took care of finalizing my deal. I've been ask by lots of friends and co-workers about my new truck and I've explained how easy and hassle free the entire experience really was and they all seemed impressed. Once again thanks to David, Ricky, Frank and Paul ... and my buddy Dave Durham for a great deal. More

I wasn't in the market to purchase a new vehicle a month ago. My brother and his wife leased a Ford Fusion a few weeks ago and told me how great both Frank Lacey and their sales rep David Bonsey were month ago. My brother and his wife leased a Ford Fusion a few weeks ago and told me how great both Frank Lacey and their sales rep David Bonsey were and that I had to go in and see them as David said he could get me into my dream car for less monthly than I was paying on my Chevrolet Camaro. I didn't think they could so I was curious to see what they could do. From my first interaction with David and speaking to Frank I knew these guys weren't pushy "car-salesmen" like you hear about. They were both very friendly and knowledgeable. I went in to test drive a GT mustang with manual transmission as I wasn't sure if I wanted to switch over to an automatic. I was helped by Kevin Regan and he was also very knowledgeable and never pushy with me. We went on a test drive and we had a good talk and Kevin mentioned that he also had a GT in manual transmission and how much he cared for it. After working out what package I wanted for my GT and financing, Frank ordered the car in for me and had it there in less than 48 hours. I was very happy with everything with this transaction and I can't thank David and Frank enough. Very easy purchase and I will be recommending them to everyone looking to purchase a new vehicle. More

My experience with this dealership and it's employees, Fernando and a number of other salesmen and finance officers, involved with the lease on my new 2014 Mustang was pleasant and I was impres employees, Fernando and a number of other salesmen and finance officers, involved with the lease on my new 2014 Mustang was pleasant and I was impressed with the extent of their willingness to help me choose the options on my new lease. I would recommend this dealership to anyone in the market for a new Ford lease or purchase. More

To properly set the stage, I purchased my 1st brand-new, off the showroom car, a 1971 Ford Torino in 1971. Since then I have purchased/leased new vehicles every 2-3 years, all in the Tampa Bay area. Also, off the showroom car, a 1971 Ford Torino in 1971. Since then I have purchased/leased new vehicles every 2-3 years, all in the Tampa Bay area. Also, I have 20+ years Customer Service managerial experience, in 1 to 9 states for a large corporation. I say this to let you know that these experiences have provided a lot of knowledge for this review. From the time I drove into the Parks Ford parking lot, I saw that Robert had brought "my" shiney new 2014 Ford Escape to the front of the lot for me to see. He walked toward my husband and I, shook our hands (Yes, mine too - so often men forget that courtesy), and introduced himself. From that moment on, he was a professional "friend", who gave us great service. He provided the following: Tremendous vehicle knowledge, that he was able to communicate visually and orally, in terms the customer could understand. Enthusiasm for the product, the dealership, and for me to be able to own and enjoy my new Escape. Professionalism, Courtesy, Great command of the English language - oh, yes, this can be a big turn-off, if not. Humor - in a non-offensive way. Appearance, neat and clean There is so much more, but these things truly set him apart from, and way above, the norm. Finally, honesty and integrity were both apparent. In fact, sometimes he had to know that the honest answer was not what I wanted to hear, but it was always the right thing for him to do. I am thoroughly enjoying my Escape, thanks to Parks Ford, Robert Vido, and Sales Manager, Frank Lacey. With Sincere Thanks, Wilma K. Rocha wkrocha@mindspring.com More