Parks Ford of Wesley Chapel

This particular Ford dealer consistently services me with the best service I’ve ever had! The staff works as an excellent team that is well oiled, and their communication is seamless. My car is routinely b the best service I’ve ever had! The staff works as an excellent team that is well oiled, and their communication is seamless. My car is routinely brought to my home after it is serviced. The service is stellar because they are: respectful, efficient, and professional. More

Parks Ford is always a pleasure to visit. The employees are all very welcoming and are ready when arriving. The area to wait is comfortable and the extra is the refrigerator filled with an a The employees are all very welcoming and are ready when arriving. The area to wait is comfortable and the extra is the refrigerator filled with an assortment of drinks, along with a fancy coffee assortment option. More

The Service Department at Parks Ford is trying to screw me big time on a repair. Told me I had to have an engine replaced on a 2018 Ford Escape to fix a problem. COST IS $21,114 DOLLARS!!!!! What idiots wo me big time on a repair. Told me I had to have an engine replaced on a 2018 Ford Escape to fix a problem. COST IS $21,114 DOLLARS!!!!! What idiots would send that message to a long time customer!!!?? Morons.. The car is only worth 8K at the most. Avoid this dealership! More

This was a great car shopping experience! We worked with JJ, and he did everything he could to answer our questions and provide us with the best service possible. My husband and I traded our We worked with JJ, and he did everything he could to answer our questions and provide us with the best service possible. My husband and I traded our vehicles in and purchased two new Ford vehicles. JJ and his team were upfront and honest throughout the deal. They valued our time! We will definitely be coming back to Parks Ford of Wesley Chapel for our next car deal! More

Ricky is an asset to the Ford company offering the highest level of professionalism and service highest level of professionalism and service More

Friendly and not too pushy. They answered all our questions and took time to make sure we were happy with our purchase. They answered all our questions and took time to make sure we were happy with our purchase. More

I just purchased an explorer from Parks Ford and everyone there was so helpful. This is the second vehicle we have purchased from this dealership. there was so helpful. This is the second vehicle we have purchased from this dealership. More

Thank you for an excellent service! Definitely bringing my vehicle back. The driver who picked up and dropped off my vehicle were nice and friendly. Definitely bringing my vehicle back. The driver who picked up and dropped off my vehicle were nice and friendly. More

Ricky Rodriguez, from the Service Department, provided outstanding customer service, and Gustavo, from Enterprise, also provided outstanding customer service. Thank you! outstanding customer service, and Gustavo, from Enterprise, also provided outstanding customer service. Thank you! More

Bad customer service. No attention to detail. I had to return several times to get my transmission fix properly. I also lost my engine because they did not change out my s No attention to detail. I had to return several times to get my transmission fix properly. I also lost my engine because they did not change out my spark plugs in a timely fashion. I bought my vehicle from them , I have only serviced it ever with them, I bought an extended warranty, and every time they recommended that I do an important service to my vehicle. I always approved it. More