Parks Hyundai of Gainesville

After what seemed to be a long wait for a response, I finally made contact with Fraser. He was amicable, helpful and compliant with the recalls. We appreciate the immediate service and responding once co finally made contact with Fraser. He was amicable, helpful and compliant with the recalls. We appreciate the immediate service and responding once contact was made. More

Service is good and sales. Staff are very knowledgeable and nice. I am disappointed in actual delivery of vehicle back after service. Floor mats were dirty with scuff marks acr Staff are very knowledgeable and nice. I am disappointed in actual delivery of vehicle back after service. Floor mats were dirty with scuff marks across the sill of my brand new Lincoln. Fingerprints quite evident on doors and trunk. I expect and would appreciate more care of a costly newly purchased vehicle. More

The team at Hyundai Parks Motor Group were really impressive. After numerous really bad experiences at dealerships in town, we swore we would never use a dealership again. However, this wasn’t the ca impressive. After numerous really bad experiences at dealerships in town, we swore we would never use a dealership again. However, this wasn’t the case at Hyundai Parks - from the moment we stepped onto the lot, the experience was super-positive and we were immediately put at ease by the professional and friendly atmosphere. Our sales consultants, Fernando (and Dalton) were awesome. They listened carefully to our requirements, respected our budget without trying to upsell us and had an easy demeanor and rapport. There was zero pressure, and they made the entire process feel collaborative rather than confrontational. The financing process was also seamless, transparent and drama free. Finance Manager Grant clearly explained all the options and terms, ensuring we understood every document before signing, and we walked away feeling confident and happy with the deal. The vehicle handover was thorough, and Austin took the time to set up my phone, walk me through technology features, and answer last-minute questions. I highly recommend Hyundai Parks to anyone looking for a new or used vehicle - this was more like what a car buying experience should be. Thank you to the entire team for making this such a positive experience. More

Honest people who are willing to negotiate prices and find the right vehicle that fit my needs. find the right vehicle that fit my needs. More

Edwin the service advisor was excellent. He gave clear e plantations and was very considerate.. He gave clear e plantations and was very considerate.. More

Wonderful, quick and efficient visit. Friendly staff and clean seating area for waiting customers. Wish I was local to use routinely Friendly staff and clean seating area for waiting customers. Wish I was local to use routinely More

The service was exceptional with friendly sales. Ashley was very professional and cognizant of the car’s features. Ashley was very professional and cognizant of the car’s features. More

Fast professional service. No waiting time, updated with a video. Very friendly polite service professionals. No waiting time, updated with a video. Very friendly polite service professionals. More

Customer service was excellent and everyone was friendly. However, the turnaround time just to replace a battery was much longer than expected. I also reported that my car was shaking while driving, but the However, the turnaround time just to replace a battery was much longer than expected. I also reported that my car was shaking while driving, but the service advisor said he didn’t feel anything during his test drive. This was surprising because as soon as I picked up my car—and still to this day—it shakes very badly. More