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Parks Hyundai of Gainesville
Gainesvile, FL
931 Reviews
Welcome to Hyundai Of Gainesville
Hyundai of Gainesville serving Gainesville, Middleburg, Lake City, Ocala, and Palatka is proud to be an automotive leader in our community. Since opening our doors, Hyundai of Gainesville has maintained a solid commitment to you, our customers, offering the widest selection of Hyundai vehicles and ease of purchase.
Whether you are in the market to purchase a new Hyundai, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Hyundai of Gainesville will get you into the automobile of your choice.
Hyundai of Gainesville's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 866-308-3116 if you have any questions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 931 reviews
Verified Customer
December 27, 2025
Trucks steering locks up 3-4 times a month and restarts dash and infotainment screens and throws a traction control Fault. It stays on for a minute and then goes away. Truck was at the shop for over two we dash and infotainment screens and throws a traction control Fault. It stays on for a minute and then goes away. Truck was at the shop for over two weeks and they couldn’t find any issues. This truck is a serious safety and liability issue. More
by Bustedford
Employees Worked With
Service dept
December 27, 2025
Customer service was very good. They were very responsive to my concerns. The wait time was reasonable for the service done. They were very responsive to my concerns. The wait time was reasonable for the service done. More
by gmitchell2557
Employees Worked With
December 26, 2025
If I could give zero stars I would. The woman who was assisting me name was Olga. HER CUSTOMER SERVICE LEFT A VERY DISTASTEFUL TASTE IN MY MOUTH. The way she hung up the phone on me as The woman who was assisting me name was Olga. HER CUSTOMER SERVICE LEFT A VERY DISTASTEFUL TASTE IN MY MOUTH. The way she hung up the phone on me as I was still speaking with her. Then when I came to get my car she looked me directly in my face and disappeared when I came to pick up my car because she knew that she was wrong for hanging up on me and she was to embarrassed to face me after that. She had such a very condescending attitude toward me. On top of trying to challenge my intelligence. I will never bring my car back there as long as she’s still employed there. I called asking about recalls for my car then without me even telling her Olga what issues I was having she immediately asked me if my back break light was staying on. my response was yes! She stated to me there was a recall on them and that she would check for any and all others recalls. When I came to get my car she was trying to charged me for a diagnostic service. At that moment she stated she’ll have the technician to take a look at my lights ect.,Again, if she doesn’t like people or a people person she needs to find a job that doesn’t require her to interact with people. She needs a job that doesn’t require customer service like go be a veterinarian or something. Neva Eva will I bring my car back. Yes! All because of the service customer that I received from her on behalf of representing Hyundai Parks of Gainesville. I highly recommend that she be retrained in customer service as well as retrain in diversity in customer service. More
by SHAMEIKADAVIS1
Employees Worked With
Olga
December 26, 2025
They were very Friendly, professional and thorough. I will definitely go back. Why do I need 15 words? If this were a complaint I might but everything was great. I will definitely go back. Why do I need 15 words? If this were a complaint I might but everything was great. More
by Maikalanimaii
December 24, 2025
I was greeted at the door both a friendly good morning and helped immediately. My car was serviced and washes. I am very satisfied. and helped immediately. My car was serviced and washes. I am very satisfied. More
by VWBBOB47
Employees Worked With
December 24, 2025
Had a full detail. I fell through the cracks and waited for hours and nobody told me it was done. My vehicle has a sour odor like laundry that's been left in the washin I fell through the cracks and waited for hours and nobody told me it was done. My vehicle has a sour odor like laundry that's been left in the washing machine now More
by lig638
Employees Worked With
Did not work with these two. Devin was my representative and went home sick and nobody picked up his customers
December 23, 2025
Issues were eventually fixed, but the process lacked transparency, the advisors were not helpful, and the overall repair timeline was far longer than expected. transparency, the advisors were not helpful, and the overall repair timeline was far longer than expected. More
by NotHappyCustomer
Employees Worked With
Rylee
