Parks Hyundai of Gainesville

3 hrs for an oil change. Last visit they didnt put enough oil in the engine and I had to have it towed back to the dealer plus they didnt check the air pressure in the tire Last visit they didnt put enough oil in the engine and I had to have it towed back to the dealer plus they didnt check the air pressure in the tires. 4 days later I had to fill up all 4 tires. Alexandro was as helpful as he could be under the circumstances. More

The service attendant Olga was exceptionally helpful. She kept me posted with regard to my service and when it was delayed due to a part they needed to order she helped by introducing me to the person w She kept me posted with regard to my service and when it was delayed due to a part they needed to order she helped by introducing me to the person who loaned me a car. Olga gave me her phone number so that I could contact her with regard to questions I may have about the new car and upcoming needs for service More

I see a lot of negative reviews, but have to say Alejandro took his time explaining. The repair process did take some time on my 2013 Sonata, but I do understand the process and length of time it ta Alejandro took his time explaining. The repair process did take some time on my 2013 Sonata, but I do understand the process and length of time it takes for a repair. My brother in law is a mechanic and he even said, they did a good job. Congrats to the team at Hyundai. More

Courteous and compassionate sales associate. Was customer focused to ensure we were satisfied with our purchase and the terms of the agreement. Was customer focused to ensure we were satisfied with our purchase and the terms of the agreement. More

I took my car to Hyundai almost a month ago wanting a tune up and to get a check up because my check engine light kept coming on my car had been riding really good no major issues I just thought it neede tune up and to get a check up because my check engine light kept coming on my car had been riding really good no major issues I just thought it needed a tune up Hyundai has had my car for about a month now I am so frustrated everytime I call to ask is it done its not they keep telling me oh were waiting on the insurance company to do this an that they brought it to me once after the insurance paid for everything they stated was wrong and the check engine light was still on I'm so upset I thought Hyundai was the place to take my car I'm not pleased at all then trying to over charge me on two minor things that I said I would pay for before I knew my insurance would be paying for anything as long as they have had my car I shouldn't be paying for anything then offering me another sonata that I don't want I just want my car back and I will never bring my car back!!!!!! I don't think no one has ever had to leave their car for a month More

This place was amazing the service was excellent. Ryan Terry helped me with most of everything through the phone. Since he wasn’t there the next day Dejuan Allen helped me with all of the paperwork. Ryan Terry helped me with most of everything through the phone. Since he wasn’t there the next day Dejuan Allen helped me with all of the paperwork. They both did a great job and everyone there was super super friendly and nice!! Thank you Parks Hyundai of Gainesville!!! More

Took a 15 sonata to them to find out what's wrong with the car. They said would be $299.00 to let me know what's wrong with a brand of car they sell. Week later they say oh we need $2000.00 to see what's the car. They said would be $299.00 to let me know what's wrong with a brand of car they sell. Week later they say oh we need $2000.00 to see what's wrong with it. This place is a joke!! Do yourself a favor and stay away from them!! More