Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Parkside Kia
Knoxville, TN
1,368 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else.
Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else.
That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,368 reviews
December 10, 2018
All good My experience with Parkside Kia started off a little shaky but kudos to the management team. General Manager Ben Burton and his team all stepped up an My experience with Parkside Kia started off a little shaky but kudos to the management team. General Manager Ben Burton and his team all stepped up and made a shaky start have a happy ending. Thanks Ben-Javier-Matt More
by CSmith
Employees Worked With
Ben, Javier, Matt
Helpful December 08, 2018
Sales great.financing ok. Service not so good The salesman i dealt with was great! We had an unfortunate event that hurt our credit. We had to visit the service department to buy a part that broke The salesman i dealt with was great! We had an unfortunate event that hurt our credit. We had to visit the service department to buy a part that broke the second day we had the car and the wArranty we paid more than 3,000 for did not cover the issue nor the factory service bulletins released from Kia cover the issue.we had to pay out of pocket. the service department representative my wife dealt with was rude and not really interested in helping her we will likely use another dealership in the future for our service needs. I’m a mechanic and that’s not how you treat customers especially when they bought a car from you 2 days prior. More
by Carguy
Employees Worked With
Carlos Martinez
December 03, 2018
Painless experience Kia Parkside, Colton, JT, and Matt were nothing short of a blessing to me. I was extremely nervous about purchasing a new car, but they made my experi Kia Parkside, Colton, JT, and Matt were nothing short of a blessing to me. I was extremely nervous about purchasing a new car, but they made my experience painless and were very patient with me. Oh & I love my brand new Kia Soul! More
by soriahalhussein
Employees Worked With
Matt Warner, JT Laughridge, Colton Braun
December 01, 2018
Roger!! If your looking for a new vehicle to bring into your life I highly suggest going to see a Roger! He’s not pushy at all and he actually cares about you If your looking for a new vehicle to bring into your life I highly suggest going to see a Roger! He’s not pushy at all and he actually cares about your life and what your going through! Best salesman I’ve ever had More
by Iamlo
Employees Worked With
Roger Adkins
November 29, 2018
Over the top! Colton and Jeff went above and beyond to find me a car that would fit my budget. And have all the amenities that I wanted in a car. They also made me Colton and Jeff went above and beyond to find me a car that would fit my budget. And have all the amenities that I wanted in a car. They also made me feel right at home and talked like we had known each other for years. Jeff even sent me messages throughout the day to keep me posted on what was going on with the banks.Victoria also reached out to me the morning of my appointment to confirm with all the details. Thank you guys for your hard work. More
by Angel1307
Employees Worked With
Victoria Parton, Jeff Ford, Colton Braun
November 25, 2018
"Worth My Time" Parkside Kia was our 3rd dealership to visit & it turned out to be our final stop. We were greeted by Jeff Ford. As we worked through our decision of Parkside Kia was our 3rd dealership to visit & it turned out to be our final stop. We were greeted by Jeff Ford. As we worked through our decision of what we wanted Jeff was caring & wanted to make sure I got just what I wanted. And that is what happened. I bought a 2019 Sorento SX. There was no pressure to buy from them. I now have a new friend for life, his name is Jeff Ford. Please give Jeff & Parkside Kia a chance to make your next buying experience great. I already have a 2006 Kia and now I have 2 Kia's. More
by Jewelry Gal
Employees Worked With
Jeff Ford, JT Laughridge
November 23, 2018
Great Passion for his Product! I would highly recommend Phillip. I enjoyed his enthusiasm and passion for his product. I will look him up next time I am in the market for a Kia. I would highly recommend Phillip. I enjoyed his enthusiasm and passion for his product. I will look him up next time I am in the market for a Kia. More
by ExVet
Employees Worked With
Phillip Wright
November 20, 2018
Quick, no hassle, great customer service Was one of the easiest new car purchases I've made. Roger was professional and new exactly what I wanted.roger listened to my needs and wants, deliver Was one of the easiest new car purchases I've made. Roger was professional and new exactly what I wanted.roger listened to my needs and wants, delivered exactly what I asked for. More
by Medic68
Employees Worked With
Matt Warner, Roger Adkins
November 19, 2018
2019 Kia Sportage in the color I wanted Excellent service from my salesman Jeff Ford. He was not too pushy and stayed late to close my deal. I would highly re omens Parkside Kia in Knoxvill Excellent service from my salesman Jeff Ford. He was not too pushy and stayed late to close my deal. I would highly re omens Parkside Kia in Knoxville. More
by CindyLou56
Employees Worked With
Matt Warner, Jeff Ford
November 13, 2018
BEST CUSTOMER SERVICE EVER!!! Between my salesman, Roger, Matt, Victoria & JoAnna, I had the best experience of my life! We pretty much got everything taken care of via email be Between my salesman, Roger, Matt, Victoria & JoAnna, I had the best experience of my life! We pretty much got everything taken care of via email before I ever met with them & they were all helpful, quick & knowledgeable in every aspect! Thanks to them I brought home a brand new 2019 Kia! You all are the best! More
by monoldham
Employees Worked With
Matt Warner, Victoria Parton, JoAnna Murphey, Roger Adkins
