Parkside Kia - Service Center

Excellent Service My vehicle is promptly attended to, updates are provided, and usually the vehicle is returned in an hour. Service waiting area is comfy, lots of coffe My vehicle is promptly attended to, updates are provided, and usually the vehicle is returned in an hour. Service waiting area is comfy, lots of coffer and snacks provided. Service representatives are a joy to work with and always make you feel welcome. More

Fast and very friendly Did exactly what they said they would do. Explained all needed information in detail. Very much appreciated the personal touch. I will definitely be b Did exactly what they said they would do. Explained all needed information in detail. Very much appreciated the personal touch. I will definitely be back for next oil change. More

Excellent Professional Service My wife and I recently brought our 2016 Sorento in for its oil change. When we arrived we were greeted by favorite service advisor Kristeena and she h My wife and I recently brought our 2016 Sorento in for its oil change. When we arrived we were greeted by favorite service advisor Kristeena and she handed us a letter from Steven Abshire. Part of Steven's letter was information about the savings leasing could afford us, so we decided to explore the possibilities of leasing. Steven was very knowledgeable and explained leasing versus purchasing pros and cons very simply. We decided to lease but couldn't find the Sorento we wanted at Parkside so Steven searched and found the exact vehicle we were looking for. He arranged to have the car brought to the dealership the next day! We want to thank Steven for the no pressure salesmanship, the wonderful help, and exceeding our expectations. We also give kudos to the rest of the staff and the service department. We drive past other KIA dealerships to patronize PARKSIDE KIA for the excellent professional service. More

Excellent service Friendly staff and quick turnaround. They fit me into their schedule for an oil change when I didn’t have a previous appointment. Went above and beyo Friendly staff and quick turnaround. They fit me into their schedule for an oil change when I didn’t have a previous appointment. Went above and beyond. More

Great Service It was easy to set up my repair and the service center met me with a smile and kept me informed of the service from start to finish. It was easy to set up my repair and the service center met me with a smile and kept me informed of the service from start to finish. More

First Oil change I dropped off my car and in 2 hrs I received a call my car was ready. They washed it too! Would be great to have loaner cars but I had a ride. I dropped off my car and in 2 hrs I received a call my car was ready. They washed it too! Would be great to have loaner cars but I had a ride. More

Oil Change, tires rotation The Service was great. People were very friendly. I Did not have to wait long. Everything was explained very well to me. Overall Great Service. The Service was great. People were very friendly. I Did not have to wait long. Everything was explained very well to me. Overall Great Service. More

So attentive Ladies in the service department are wonderful. So attentive, keep me informed as we go along. The best "first impression" for your dealership. Sor Ladies in the service department are wonderful. So attentive, keep me informed as we go along. The best "first impression" for your dealership. Sorry I can't remember their names. At 75 years old, I forget my own name. More

Excellent service for recall fix Quick fix for Kia recall. Tracie at Parkside in Knoxville made sure I was out on time. Also made sure I was aware of complimentary snacks, coffee, wif Quick fix for Kia recall. Tracie at Parkside in Knoxville made sure I was out on time. Also made sure I was aware of complimentary snacks, coffee, wifi, etc and checked in with me periodically. Received a printout on upcoming service suggestions. Would recommend. Also washed my car! More