Passport Nissan of Alexandria

Please go see Yonathan. He made my car buying experience a breeze. He worked with me over the phone since I live 2.5 hours away. When I got there 40 minutes later I was leav He made my car buying experience a breeze. He worked with me over the phone since I live 2.5 hours away. When I got there 40 minutes later I was leaving with my new/used car. Everyone was friendly. Yonathan is the best! Ask for him!! More

The young man who assisted me was great. They got free advertising without informing me. They got free advertising without informing me. More

My wife and I were traveling from Delaware to Virginia to see our daughter on a Friday after work. Our Nissan Altima started to have transmission issues while driving in rush hour traffic in DC. We were ab see our daughter on a Friday after work. Our Nissan Altima started to have transmission issues while driving in rush hour traffic in DC. We were able to drop off the vehicle at Passport after closing hours after picking up a rental to go back home in. I was contacted by Walter first thing Monday morning letting me know they had done a preliminary inspection of the vehicle and that they did find an issue that would have caused the problem we were experiencing. He then told me the repairs would be covered by Nissan as they had extended the warranty on the transmission. All repairs were completed promptly and all communications were clear and often. I got an update in the repair daily and very happy with the service department. Thank you again for the great work and customer service!! More

I have received nothing, but exceptional service from the, service department to my salesperson Chris Benitez, who has provided excellent customer service. Chris is so helpful, kind, and professional. the, service department to my salesperson Chris Benitez, who has provided excellent customer service. Chris is so helpful, kind, and professional. I love my experience at this dealership everytime. Thank you all, God bless you. More

I worked with Mr. JD Pitts. The process was straight forward, smooth and seamless. Found the vehicle online. Was test driving within hour. Purchased 20 min later with no hassles. Told me what they could forward, smooth and seamless. Found the vehicle online. Was test driving within hour. Purchased 20 min later with no hassles. Told me what they could or couldn’t do which I appreciated. More

I contacted the dealership regarding a used Lexus. I traveled 40-plus miles to test-drive and prepared my current vehicle for trade with the intention of driving home a different car. After the tes traveled 40-plus miles to test-drive and prepared my current vehicle for trade with the intention of driving home a different car. After the test-drive I voiced concerns over a couple of issues with the car that I believed to be related to accident history. I was assured everything would be taken care of and was even offered a warranty. I requested everything in writing and was told the vehicle would probably be ready the following day. I told the sales manager to prepare the papers and call me back. Upon leaving, I had zero confidence in anything that was said and was prepared to continue looking for a different vehicle elsewhere. I even told my friend who was with me, that I would be shocked if I heard from this dealership. I was not contacted in any way afterwards and the price of the vehicle was even raised by just over a thousand dollars that evening. Completely ridiculous. I would advise not dealing with this business. More

I was in the market for a pre-owned Hellcat and Passport Nissan had exactly what I was looking for with a beautiful 2018 Hellcat Charger. My Sales Rep Valarie was very helpful and extremely communicative du Nissan had exactly what I was looking for with a beautiful 2018 Hellcat Charger. My Sales Rep Valarie was very helpful and extremely communicative during the whole process. Once my approval was granted..Ryan from the Financial team worked diligently to find me the best financing rate. He is very skilled and knowledgeable in his field. I can not forget to mention their LEAD MECHANIC who also broke down to me in detail what my warranty covers. Thanks to the team effort at Passport Nissan I was able to drive off in my dream car in less than a week from initially inquiring about it. Ask for Valerie and Ryan...they will get you squared away. More