Passport Nissan of Alexandria

First time buyer - happy I was nervous to go to a dealership but Kevin quickly eased my nerves. He spent a lot of time explaining everything to me and really worked things to I was nervous to go to a dealership but Kevin quickly eased my nerves. He spent a lot of time explaining everything to me and really worked things to my benefit. Thankful for him! More

Best car buying experience!! Kevin Soltwedel and Karim Motaweh at Passport Nissan made purchasing my new car easy and hassle free. The service they provided was EXCELLENT. If yo Kevin Soltwedel and Karim Motaweh at Passport Nissan made purchasing my new car easy and hassle free. The service they provided was EXCELLENT. If you looking for exceptional service stop by Passport Nissan and ask for Kevin and Karim. More

Good experience. Great experience with dealership and sale person. Would recommend to everyone I know if I could. Kevin Soltwedel is my sale man who is very friendly Great experience with dealership and sale person. Would recommend to everyone I know if I could. Kevin Soltwedel is my sale man who is very friendly and helps me get the car I want. He goes beyond his job to help me out. I would shop with them and do business with Kevin Soltwedel again if I have a chance. More

Car shopping with ease Great buying a car thru Kevin who made it easy in deciding difference in models, features etc. Anyone seeking a relaxed car shopping experience should Great buying a car thru Kevin who made it easy in deciding difference in models, features etc. Anyone seeking a relaxed car shopping experience should see Kevin. More

Terrible Liars! I called them and told them I've got a price from another dealer for the Murano. They told me they could beat the price! I asked for out the door and I called them and told them I've got a price from another dealer for the Murano. They told me they could beat the price! I asked for out the door and said I want the 0% and will be tagged in MD. I got a text that confirms the price that both parties agreed to! They (Tom, new Sales guy and Eric, Sales Manager) asked that I drive down the same day. I did that and filled out everything just to sit in front of finance to be given another price! That's when it went south! Showed finance the price that was negotiated prior to my visit on text and what did they do - they didn't want to honor it! Wasted my time to drive to their dealership and my two hours at that place just waiting around! On top of that the vehicle had 400 miles on it as a brand new vehicle! They failed to tell me that before I came in as well. Terrible service! They had all sorts of excuses - like oh they forgot that I wanted it tagged in MD when I told them that over the phone and they asked for the zip code! And all my information on the application is for MD address. Then they said their owner said no but then why say you can do the deal if you have to clear it with your owner? Why get me down there to xxxxxxxx me? Just terrible! Anyway - I won't be doing any business with this dealership ever! More

car shopping fun and easy To anyone who is looking to buy a car, I would highly recommend you go see Vanessa Wick. She's very knowledgeable and patient when it comes to showing To anyone who is looking to buy a car, I would highly recommend you go see Vanessa Wick. She's very knowledgeable and patient when it comes to showing the different features, which really helped me make my decision. Plus she's funny! It almost felt like I was car shopping with a friend. Fantastic experience! More

Best car buying experience I'm super excited about my new Sentra that I bought from Vanessa at Passport Nissan. It even has heated seats! Vanessa did a great job showing me how I'm super excited about my new Sentra that I bought from Vanessa at Passport Nissan. It even has heated seats! Vanessa did a great job showing me how everything works. More

Excellent! I bought a Sentra here from Vanessa and had an excellent experience. She was very helpful in finding the right car to fit my budget. I would highly re I bought a Sentra here from Vanessa and had an excellent experience. She was very helpful in finding the right car to fit my budget. I would highly recommend her and the finance manager, Oscar Pena! They are great to work with; very courteous and professional. You can tell that they care and love what they are doing. Thank you! More

Vanessa Wick deserves 6 stars! As a German I do not like to be pushed into buying a car after only a few minutes, which, unfortunately, happened to me in the US more than once. But As a German I do not like to be pushed into buying a car after only a few minutes, which, unfortunately, happened to me in the US more than once. But not at Passport Nissan. There I got an extremely friendly, competent consultation as well as AAA+++ service beyond the actual sale. Vanessa is still taking care of all our questions and requests. Bottom line: Extremely recommendable dealer - and ask for Vanessa! More

Vanessa Wick , just excellent!!!! With Ms Wick I received excellent Customer Service!!! No pressure, no talking me into anything!! She made sure that all my questions were answered in With Ms Wick I received excellent Customer Service!!! No pressure, no talking me into anything!! She made sure that all my questions were answered in a warm and professional matter . I will definitely recommend her to my friends and family members!!! Thank you so much Ms Wick Best regards ...Kelly Pearson More