
Pat Lobb Toyota of McKinney
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
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I brought my new Rav4 Hybrid in for its 5,000-mile service and received a quote of $700.93 to replace my side-view mirror, including parts and installation. When I arrived for my scheduled appointment service and received a quote of $700.93 to replace my side-view mirror, including parts and installation. When I arrived for my scheduled appointment, I was informed that the part was on backorder—yet no one had bothered to call me ahead of time to save me the trip. As an apology, they gave me four free car washes, which was nice… but then, when the part finally arrived, no one called me about that either. I only found out because I happened to follow up myself. When I finally came in to have the mirror replaced, the real shock came—they tried to charge me over $1,200! I reminded Austin that he had quoted me $700.93 just a month earlier. After “checking,” he came back with a discounted total of $1,084.72—still $383.79 higher than my original quote. My only alternative? Let them reinstall my broken mirror. So, where did my extra $383.79 go, Pat Lobb Toyota of McKinney? If I hadn’t spoken up, would I have just been overcharged without question? This experience was frustrating, unprofessional, and has completely eroded my trust in this service center. Communication failures, a lack of follow-through, and an attempted price hike make me question whether I’ll return. More
Such a smooth and pleasant buying experience with Lex Woodard. I recommend this dealership and him to anyone in the market! Woodard. I recommend this dealership and him to anyone in the market! More
I’ve been bringing my 2016 RAV4 to Pat Lobb Toyota in McKinney for over a year since moving to Dallas. It is the best Toyota service team bar none. In addition to doing a great job on regular service t McKinney for over a year since moving to Dallas. It is the best Toyota service team bar none. In addition to doing a great job on regular service they always go the extra mile. I highly recommend them to you if you own a Toyota. Larry in Plano More
Joel Casper was so helpful made me feel good about what was wrong and the cost was great. was wrong and the cost was great. More
After going through many other dealership around DFW that made purchasing a car confusing and problematic I was and still am happy to find that Camron Galviz being able to cut to the brass tax of selling me made purchasing a car confusing and problematic I was and still am happy to find that Camron Galviz being able to cut to the brass tax of selling me a car. My questions were answered clearly, was not rushed to make any decisions, and there was little tug of war needed to find an agreeable price. Don't plan to buy another car but if I do I would make sure it comes from this dealership. More
Anthony and Jimmy had amazing customer service and always available for questions. I will buy all my vehicles from these guys going forward. available for questions. I will buy all my vehicles from these guys going forward. More
Lex was wonderful to deal with! His caliber of professionalism is beyond measure! He's very kind and caring as well. You have an excellent salesman on your staff. Braden in Finance His caliber of professionalism is beyond measure! He's very kind and caring as well. You have an excellent salesman on your staff. Braden in Finance also did an excellent job walking us through that process, he was very friendly and pleasant to deal with. The Sales Manager, Karim, came to check in with us a number of times to make sure everything was going smoothly. You have an excellent dealership to be very proud of! Everyone is so friendly and welcoming. More