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Pat Lobb Toyota of McKinney

McKinney, TX

4.8
5,589 Reviews
Pat Lobb Toyota is proud to be the recipient of 3 prestigious awards. Presidents Award-awarded for outstanding customer service, sales excellence, along with parts and service excellence. Board of Governors-Awarded to only 60 dealers in the country and Pat Lobb Toyota was the ONLY DFW dealer to be honored with this accolade. Presidents Cabinet-awarded to only 12 dealerships in the country, Pat Lobb Toyota is the ONLY DFW dealer to be awarded this accolade, EVER! WE HAVE OVER 1,000 NEW AND PRE OWNED TOYOTAS, SCIONS, AND OTHER BRANDS IN STOCK AND AVAILABLE FOR IMMEDIATE SALE. COME BY OR CALL US AT 214-544-8696 TODAY! Pat Lobb Toyota of McKinney is proud to serve Dallas, McKinney, and surrounding areas. We are family owned and operated. If you are looking for a friendly No-Pressure environment, come to Pat Lobb Toyota of McKinney. We are easy to find, Conveniently located 20 minutes north of downtown Dallas. We strive to make buying a vehicle fun!
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3350 South Central Expressway

McKinney, TX

75070

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Showing 5,589 reviews

August 25, 2022

Love my Pat Lobb, Love my Tundra. Great customer service both in sales and service. Mel Williams and Easy Newsome are spectacular. More

by Jeff Swindle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome
Aug 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your kind review, Jeff. We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

Aug 26, 2022 -

Jeff Swindle responded

I and my family became a Toyota customer for the first time in 2011, in 11 short years my family has purchased and/or leased 5 Tundra's and 3 4Runners. Will be looking for another 4Runner late in 2023. Pat Lobb and Mel Williams are responsible for the success of the sales whereas your Service Team (specifically Easy N.) are responsible for the commitment of Toyota quality that so many manufacturers claim but few deliver on.

August 25, 2022

Devin is an Awful Sales Rep I ever met in my life. He is very unprofessional, rude and worst sales rep. Pat Lobb should train him professionally how to behave with the customers. Saying go ahead and c More

by Awadhesh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Hawley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Pat Lobb Toyota of McKinney responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Tony Yazbeck General Sales Manager 214-544-8696 socialmedia@toyotaofmckinney.com

August 25, 2022

I would defenitely recommend this dealer as Kaledh Fares is available all the time and answered all the questions we had. This is the first SUV I brought and experience is awesome. More

by lakshman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khaled Fares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Khaled and our team here at Pat Lobb Toyota of McKinney. Tony Yazbeck General Sales Manager

August 25, 2022

Easy, professional, personable and excellent communication throughout the process. Steven Meece was responsive the entire time More

by TR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Meece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

TR responded

Happy customer

August 25, 2022

It was a pleasure working with Tim O'Grady to buy our new Toyota. He provided great customer service, and was very helpful and knowledgeable. More

by GS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Tony Yazbeck General Sales Manager

August 24, 2022

I went in expecting to wait an hour for my vehicle to be serviced. They had me out in 20 minutes! Very impressed. More

by vkirkland15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

August 24, 2022

Best experience ever. Mr. Hasan was amazing and provided me with all the information I need it. Will definitely come back again if needed. He made it positive for my husba More

by inmag2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Amarneh
Aug 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that Hasan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Tacoma, and don't hesitate to reach out if you need anything else. Tony Yazbeck General Sales Manager

Aug 26, 2022 -

inmag2009 responded

Thank you .

August 24, 2022

Tammy was my service person and greeted me upon arrival. She reviewed my service needs and got my car serviced in a timely fashion about 45 minutes quicker than projected. My car was brought up quickly. I w More

by artnelson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

August 24, 2022

I was very disappointed in the service I received. I went to to dealership 2 times with no result. My tire light was on I call and left message and finally I went back over and spoke to the service ma More

by cleochristian3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abraham Cisneros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Facundo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Navarro
Aug 27, 2022 -

Pat Lobb Toyota of McKinney responded

We're sorry to hear, Cleo, about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please contact us directly or let us know the best way to contact you and we will reach out. Tony Yazbeck General Sales Manager

August 23, 2022

DO NOT GO! !!! Pat Lobb Toyota of Mckinney Rudest Sales people we have seen and very unprofessional. They were trying to sell an Overly priced RAV4 Hybrid. Sa More

by Sai
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Jirani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Steele
Aug 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Tony Yazbeck General Sales Manager 214-544-8696 socialmedia@toyotaofmckinney.com

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