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Pat Lobb Toyota of McKinney

McKinney, TX

4.8
5,590 Reviews
Pat Lobb Toyota is proud to be the recipient of 3 prestigious awards. Presidents Award-awarded for outstanding customer service, sales excellence, along with parts and service excellence. Board of Governors-Awarded to only 60 dealers in the country and Pat Lobb Toyota was the ONLY DFW dealer to be honored with this accolade. Presidents Cabinet-awarded to only 12 dealerships in the country, Pat Lobb Toyota is the ONLY DFW dealer to be awarded this accolade, EVER! WE HAVE OVER 1,000 NEW AND PRE OWNED TOYOTAS, SCIONS, AND OTHER BRANDS IN STOCK AND AVAILABLE FOR IMMEDIATE SALE. COME BY OR CALL US AT 214-544-8696 TODAY! Pat Lobb Toyota of McKinney is proud to serve Dallas, McKinney, and surrounding areas. We are family owned and operated. If you are looking for a friendly No-Pressure environment, come to Pat Lobb Toyota of McKinney. We are easy to find, Conveniently located 20 minutes north of downtown Dallas. We strive to make buying a vehicle fun!
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3350 South Central Expressway

McKinney, TX

75070

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Showing 5,590 reviews

August 23, 2022

DO NOT GO! !!! Pat Lobb Toyota of Mckinney Rudest Sales people we have seen and very unprofessional. They were trying to sell an Overly priced RAV4 Hybrid. Sa More

by Sai
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Jirani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Steele
Aug 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Tony Yazbeck General Sales Manager 214-544-8696 socialmedia@toyotaofmckinney.com

August 23, 2022

We had a wheel and tire problem that needed replaced. You had both in stock. Alex, the service tech. Was the best I have ever had. He was very knowledgeable and and excellent communicator. I couldn’t ha More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
Aug 24, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alex here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

Aug 24, 2022 -

Tommy responded

Alex’s review was very well deserved. I will continue to see him for any service on my car. Thank you for responding

August 23, 2022

We had a great experience with our salesman, Steven. I look forward to buying another car from him. More

by jackson0090
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Salm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Boyd
Aug 23, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Yazbeck General Sales Manager

August 23, 2022

Steve Boyd was a pleasure to work with. I live in Houston, but Steve made remote shopping available by making himself available whenever needed, including customized videos and pictures. Th More

by Zachary Remmick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Boyd
Aug 24, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Zachary, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Pat Lobb Toyota of McKinney are glad to have you as a customer. Tony Yazbeck General Sales Manager

August 22, 2022

Austin Reed kept me appraised of my vehicle’s progress, and had me in and out on a timely basis. Work done on my car was perfect. More

by Fenderblast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear Austin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

August 22, 2022

Abraham worked with me to get me out the door with the vehicle I wanted. Great customer service! More

by CoryR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Salm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Pat Lobb Toyota of McKinney responded

Here at Pat Lobb Toyota of McKinney, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Cory, and it was a pleasure having you at the dealership. We appreciate your review! Tony Yazbeck General Sales Manager

August 20, 2022

Everyone was so attentive and helpful and courteous! Special shout-out to John Griggs and all his help with getting me in and out and my car legal!! I will be back for sure!! Thanks to all of your staff More

by Nana
Recommend Dealer
Yes
Employees Worked With
I’m sorry not good with names but it was a nice young lady last Friday during a gentleman this Friday , John Griggs
Aug 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear John delivered such a great experience! Arik Florczak Service Director

August 20, 2022

They have great customer service and helped me get what i wanted. I drove 2 hours to go here and it was well worth it. I would recommend this dealer to anyone More

by Stevengmitchell13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khaled Fares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Salm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Tony Yazbeck General Sales Manager

August 20, 2022

I would like to highly recommend Toyota of McKinney as the best dealership I have ever worked with! Efficient, knowledgeable, and they make sure you understand what’s being repaired on your car. Any compl More

by Julie G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colson Brandt
Aug 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

August 20, 2022

Service was amazing. Courteous professional and got the service done in under 60 minutes like the advisor said, even gave me a complimentary wash. So far they are 2 for 2 More

by edgarv214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

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